Profile

Cover photo
Verified local business
Mark Christopher Auto Center
Car Dealer
Today 8AM–9PM
42 followers|2,437,450 views
AboutPostsPhotosVideos

Stream

 
Update your desktop with this awesome classic Chevy :) #WallpaperWednesday
1
Add a comment...
 
Winter is this GMC Terrain Denali’s favorite season!
1
Add a comment...
 
Here's a little pick-me-up! #MotivationalMonday
1
Add a comment...
 
Warm up your Buick before you get in with the available OnStar Remote Link App!
1
Add a comment...
 
Make your presence known! #Chevy #Camaro
1
Add a comment...
 
All of us at Mark Christopher Auto Center wish you and your loved ones a Happy New Year!
1
Add a comment...
Have them in circles
42 people
JR. Velasco's profile photo
Chuck Yu's profile photo
Elvira Avila's profile photo
David San Martin's profile photo
Steven Soucy's profile photo
EBERLIN EQUIPAMENTOS's profile photo
Isaias Curiel's profile photo
ORANGE COUNTY MACHINERY CO. (ORANGECOUNTYMACHINERY)'s profile photo
Cosme Cardenas's profile photo
 
Nature is a second home for the GMC Terrain Denali!
1
Add a comment...
 
#Cadillac made a classic in the 1931 Series 452A Phaeton! #WallpaperWednesday
1
Add a comment...
 
If you're unsure if you tires can safely handle snowy conditions, have your tires inspected by one of our technicians. http://bit.ly/1OTPQLC
1
Add a comment...
 
Find awesome Certified Service at Mark Christopher Auto Center: http://bit.ly/1mQzbyd
1
Add a comment...
 
Chevy is proud to introduce the all-new 2017 all-electric 2017 Bolt EV!
1
Add a comment...
 
Share your New Years resolution in a comment below :)
1
Add a comment...
Contact Information
Map of the business location
2131 E Convention Center Way Ontario, CA 91764
2131 East Convention Center WayUSCaliforniaOntario91764
(909) 390-2900markchristopher.com
Car Dealer, Chevrolet Dealer
Car Dealer
Chevrolet Dealer
Buick Dealer
Cadillac Dealer
GMC Dealer
Used Car Dealer
Today 8AM–9PM
Friday 8AM–9PMSaturday 8AM–8PMSunday 9AM–7PMMonday 8AM–9PMTuesday 8AM–9PMWednesday 8AM–9PMThursday 8AM–9PM
California's #1 volume General Motors dealer. Your Ontario Auto Center with new and used Chevrolet, Cadillac, GMC and Buicks serving Fontana and the Inland Empire. Complete Chevy service and parts!
Google+ URL

Street View

Panorama
Your Activity
Write a review
Review Summary
4.1
165 reviews
5 star
121 reviews
4 star
7 reviews
3 star
2 reviews
2 star
6 reviews
1 star
29 reviews
"One of the easiest car buying experiences I've had."
"Had a good experience buying a new 2014 Chevy Cruze LS automatic in red."
"Mark Christopher Chevrolet is a JOKE that isnt funny."
Photos
Scrapbook photo 2
Scrapbook photo 3
Scrapbook photo 4
Scrapbook photo 5
Scrapbook photo 6
Upload public photo
People
Have them in circles
42 people
JR. Velasco's profile photo
Chuck Yu's profile photo
Elvira Avila's profile photo
David San Martin's profile photo
Steven Soucy's profile photo
EBERLIN EQUIPAMENTOS's profile photo
Isaias Curiel's profile photo
ORANGE COUNTY MACHINERY CO. (ORANGECOUNTYMACHINERY)'s profile photo
Cosme Cardenas's profile photo
All reviews
Nathan Weiske
a week ago
I brought my vehicle in for a routine oil change without the check engine light on. When I picked it up the check engine light was on. I walked back to the service desk and asked what had happened. The service folks have no idea so they called the mechanics. No one still knew so, at my request, they diagnosed the code. This all should have happened far before I got back to the dealership to pick up my vehicle. They ended up saying that my glow plug computer went bad. I have several friends who have this same truck and they never had this problem. One of them has over 300,000 miles. The manager said there was no way the dealership caused this. I am not a believer in coincidence. He said they would take care of the problem and offered to fix the issue without charging labor. I appreciate that gesture but I'm still highly suspicious that my truck was fine and it was not when I picked it up. Also, the mechanic who did the oil change left a huge mess of oil on the skid plate below the oil plug. It leaked oil all over my driveway. I had to crawl under the truck and wipe off all of the excess oil. The last time I got an oil change they cross threaded the oil filter and it leaked oil all over the place. I had to take it back to get that fixed. In my opinion, the mechanics need to have a thorough review and some probably need to go. I'm still concerned about the ethical behavior of those involved
• • •
KEVIN ROLAND's profile photo
KEVIN ROLAND
3 weeks ago
Me and the misses just bought a used 2013 Nissan Versa and couldnt be happier with it. Thank you Mark Christopher and especially thank you to our salesman Armando Nuno for being straight with us and putting our minds at ease.
Robert Jenkins's profile photo
Robert Jenkins
a month ago
MC service dept. has to be one of the best. Called for a same day appointment for an oil change and was in and out of there within an hour. Staff was great and very helpful.
Response from the owner - a month ago
Robert, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the service experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909.975.3932
Michael Amarante
2 months ago
DO NOT BELIEVE ADVERTISED PRICING!!!!!! Went into this dealership today ready to buy my truck that was advertised on Mark Christopher's website. After finding out that the original truck that I wanted had been sold the sales manager had informed me of another truck that was on special. After driving this truck I was in love. The truck was already sold in my eyes. After sitting down and going through the usual financing jargon the same sales manager came up to me (Vince I believe is his name) had informed me that I was going to be paying 2000 dollars more than the advertised price because GM made a "mistake" on the website. In my eyes as a consumer, when a multi million dollar company makes that kind of mistake in advertising they need to still honor the price that is advertised. After going back and forth with my salesman ( Moe) and Vince about how GM's mistake isn't mine and that all I want is the advertised price I find out that they are giving me less money on my trade in (Silverado) than they're competitor Ford. I don't understand how I can be a returning GM customer and be getting a better value on my trade in at a competitors dealership. The final icing on the cake was when Vince's boss (old bald guy who is completely rude and tells customers to buy from competitors) comes around and belittles not only me but my wife as well because we couldn't understand how we were being sold a truck advertised at one price but buying it at another. This man repeatedly told us to go to Ford to buy a comparable model instead of explaining the situation. At the end of the day I would have taken the truck tonight if they just would've honored the advertised price. Moe and Vince were beyond exceptional during the ordeal being polite and understanding but old man who missed his nap missed out on my business and cemented the fact that I will refer people away from this dealership.
• • •
Response from the owner - 2 months ago
Michael, I'm sorry to hear about the negative impression you got during your most recent visit to our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work towards a resolution. Sincerely, Nevin Cordero | Internet Director | ncordero@markchristopher.com | 909.975.3955
Glenn Leonor
2 months ago
6 Years ago, I had a terrible sales experience here when purchasing a new vehicle. So when I called them on a Buick lease offer I was kinda of expecting the same treatment. Alex and Pedro totally changed my thoughts on the new Mark Christopher service. Alex was super busy so he had Pedro assist us on test driving a New Buick Encore. Pedro was very informative and showed us everything that came equipped with the vehicle. When we finally sat down for negotiations he was upfront and showed us everything on the deal. We didn't come out the dealership with the Buick but a few days later, with Pedro's assurance to get us in a Mark Christopher Vehicle, he called us back and informed us the latest incentives that fit our budget. We are now proud owners of a GMC Terrain and are 100% satisfied customers. I will be referring everyone to Pedro or Alex for any new GM Vehicle Lease or Purchase.
• • •
Response from the owner - 2 months ago
Glenn, thank you for your kind words! I'm pleased to know that Alex and Pedro's efforts have made the difference in your car buying experience. We appreciate your referral and we look forward to working with you again in the future! Best, Nevin Cordero | Internet Director | ncordero@markchristopher.com | 909.975.3955
Juan Charles
a month ago
Absolutely Horrible! This dealership took over 2 hours to do a simple oil change, keep in mind that I had an appointment and there were only 1 or 2 other people servicing their cars. After waiting forever I finally received my vehicle to find they had apparently taken my car for a joy ride because literally had 20 miles extra and to make it worse they spilled oil while doing the oil change onto the engine which left a nasty smell. They then had the nerve to give me a list of things that needed to be done. UNLESS YOUR CAR BREAKS DOWN IN FRONT OF THIS DEALERSHIP DO NOT GO HERE! Even if your car does break down have it towed somewhere else. The cadillac dealership in riverside is way better take the time to drive that extra 15-20 minutes its worth it. When i took my car down there fast service and kind people OOOOOOh and they also proved that the long service requirements given by the Ontario Cadillac were not needed!
• • •
Art Organista
2 months ago
My credit union did the negotiating and arranged delivery of my 2014 Silverado so I never had any involvement with the actual sales staff. I am very happy with my truck and my issue is with the service departments ability to deliver service in a timely manner and have the job completed on time. I was given the two year Chevy Care package so my basic maintenance is free for two years. My first oil change took four hours and stupid me, I waited in their lobby thinking it would only be about an hour job when I had the first appointment of the day. I gave them a poor review when they sent me their online survey. My most recent oil change service was an absolute nighmare. They had a recall repair to make on my truck in addition to the oil change and told me this would take them into the afternoon. Since I was anticipating this, I added mud flaps to my service and told them I would take the shuttle home and come back at the end of the day. Well at the end of the day, I went back only to be told that no one has worked on my truck yet. I had the first appointment of the day again, watched the techinician drive it into the bay and it was still sitting there when I got there. I was advised that they would not work on it at all on Saturday and Monday was the earliest it would be completed. They had to give me a rental car so I could get work on Monday and I told them I would pick up my truck on Tuesday when I got off work. The service rep was very apologetic but their service sucks. I would take my vehicle somewhere else to be serviced and would not recommend taking it to Mark Christopher. I see the responses from management on other poor reviews but they are all the same canned response and not personable at all. They all say please contact us (Management) to discuss your issues. I'm sorry, if you want to make your customer service better, you should be contacting all of these people giving you poor reviews not asking them to contact you with the canned "We're sorry and want to make our cutomer service a priority" response.
• • •
Response from the owner - 2 months ago
Art, we appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909.975.3932
Jim Hegeduis
4 months ago
Worked with Joe Gonzalez for a month via phone and internet on purchasing a new Buick Encore. When I was finally ready to pull the trigger. Joe was not working on the day we could make the drive, but he called and told me that Sam would take care of everything. Sam called and gave me the terms (I was coming from Laguna Hills so I wanted to have a deal in place.) and when I got to MC, the car was being detailed and filled up. Gerald and Steve finished up the paperwork, all was exactly what we talked about on the phone. Gerald gave me a thorough walk thru of the car and it's features and we were on our way. I couldn't be more happy with the sales and finance team. Thank You for providing a great transaction and I will travel out there again on my next car.
• • •
Response from the owner - 3 months ago
Congratulations on your brand new car! Joe, Sam, Gerald and Steve are great assets to our team, so it does not surprise me that they were able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to them and all of us hope to see you again when the time comes to service your new car. Best regards, Nevin Cordero | Internet Director | ncordero@markchristopher.com | 909.975.3955