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Mark Christopher Auto Center
Car Dealer
Today 9:00 am – 7:00 pm
18 followers|1,466,744 views
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Don't miss out on great deals on remaining 2014 vehicles!

http://www.markchristopher.com/
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#Cadillac goes Captain America with the German-fighting 2016 ATS-V - Read more: http://bit.ly/1DQxWzt
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The 2015 #GMC Canyon has the strength of a truck and the comfort of a sedan , all without hogging the garage.
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Spring cleaning is under way! Get an awesome deal on this red hot 2014 #Chevrolet Cruze and more now. See more: http://bit.ly/1HXbSXH
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We have incredible deals on this 2014 #Chevrolet Spark and more! Check out all of our specials below.
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If you're headed to the LA Auto Show, definitely go check out this new #Cadillac model!
Cadillac brand looking for executive to lead China operations, more hiring expected in U.S.
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Have them in circles
18 people
EBERLIN EQUIPAMENTOS's profile photo
David San Martin's profile photo
Turan Foley Chevrolet-Cadillac-Buick's profile photo
Isaias Curiel's profile photo
Nevin Cordero's profile photo
William Shroyer's profile photo
Rokey patel's profile photo
Melinda Hiett's profile photo
Foothill Optometric Center's profile photo
 
When we think "convertible," we think summer - but don't worry, the #Buick Cascada can handle April showers too.
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#Chevrolet has truly outdone themselves with the 2016 Malibu and Malibu Hybrid.
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It isn't the end for the #Cadillac V8 yet!
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Buick​ truly goes above and beyond for customers - sometimes in the least expected ways!
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Will this #Buick beauty be headed to a driveway near you very soon?
The Buick Avenir concept was one of the stars of the North American International Auto Show and a recent report is indicating it could be headed for production.
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Get the lowdown on the new 2016 #Cadillac CT6, now on display at the New York International Auto Show! #NYIAS
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Contact Information
Map of the business location
2131 E Convention Center Way Ontario, CA 91764
2131 East Convention Center WayUSCaliforniaOntario91764
(909) 390-2900markchristopher.com
Car Dealer, Chevrolet Dealer
Car Dealer
Chevrolet Dealer
Buick Dealer
Cadillac Dealer
GMC Dealer
Used Car Dealer
Auto Repair Shop
Today 9:00 am – 7:00 pm
Monday 8:00 am – 9:00 pmTuesday 8:00 am – 9:00 pmWednesday 8:00 am – 9:00 pmThursday 8:00 am – 9:00 pmFriday 8:00 am – 9:00 pmSaturday 8:00 am – 8:00 pmSunday 9:00 am – 7:00 pm
California's #1 volume General Motors dealer. Your Ontario Auto Center with new and used Chevrolet, Cadillac, GMC and Buicks serving Fontana and the Inland Empire. Complete Chevy service and parts!
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People
Have them in circles
18 people
EBERLIN EQUIPAMENTOS's profile photo
David San Martin's profile photo
Turan Foley Chevrolet-Cadillac-Buick's profile photo
Isaias Curiel's profile photo
Nevin Cordero's profile photo
William Shroyer's profile photo
Rokey patel's profile photo
Melinda Hiett's profile photo
Foothill Optometric Center's profile photo
Write a review
Review Summary
4.4
135 reviews
5 star
110 reviews
4 star
4 reviews
3 star
1 review
2 star
5 reviews
1 star
14 reviews
"He made the new car buying experience very smooth."
18 reviewers
"It took some time to close the deal, but we ended up with a 2014 Buick LaCrosse."
"Sam our salesman made our experience buying our new truck very enjoyable."
2 reviewers
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John Lopez
a week ago
Horrible. I own a 2015 GMC Sierra. The lane departure stopped working after I had a new windshield installed by a company that Mark Christopher referred me to. I spend 5 hours waiting and was told the system was good to go. I get on the freeway and realize the system is not working and called the dealership back. George the service writer/manger told me that it should be. I asked if they test drove the vehicle to make sure it was working and he said they don't do that. According to the owners manual you must drive the vehicle for at least 10 miles at a speed greater than 45mph in order to fully recalibrate the system. He told me me I was wrong, it is all done by a computer. I paid $110.00 for them to fix it. Later that week I went to a different dealer and I was told you must always drive the vehicle in order to reset the system. According to the service manger there "anyone should know that." Because it had been a few days the new dealer had to recalibrate the system, DROVE the vehicle and the system now works perfectly. Unfortunately I was out another $110.00 because Mark Christopher won't refund my money. TAKE YOUR VEHICLE SOME WHERE ELSE. At Mark Christopher, they are rude, horrible customer service and they don't know what they are doing. I will never go back!
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jadprieto71's profile photo
jadprieto71
in the last week
This is my second car purchase form Mark Christopher. Vince Catalano (Mngr) and Alfonso (Sales) sure made this a very pleasant experience with no pressure and always made me feel that they were there not to "push" another sale, but to make sure that my needs were met without breaking the bank. I have always been up and honest with Vince, I do my homework and expect the best for my money. I have dealt with Camino Real Chevrolet and Dutton Motors. Back in 1998 Camino Real did me wrong and has not seen my business since and never will. In addition, I have told everyone I know that is looking for a new vehicle, to avoid the above mentioned dealers. In 2012, while looking for a new SUV, I went to Dutton, their sales person was cocky and rude but thanks to Him, I ended up at Mark and Christopher's. Here's where I met Vince. I was fed up with the previous BS and told him I was an informed customer, BUYING a car and it was a matter of finding an honest person willing to make business. He was up and front with the costs, and has made me feel like family ever since. The only thing I have yet to get used to is their parts and service centers to give you the same "family"-I'm happy that you are doing business with us and not with the competition-" feeling as well. These gentlemen have gone out of their way to make sure they earned my business, but more importantly, my trust and loyalty. If in need of a vehicle, I will voice out their ethics and commitment before and after the sale (rare in auto business). Mark Christopher has become a family go to dealership. All in all, because of Vince and Alfonso...I give it a 5 star rating!
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Response from the owner - in the last week
Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Mark Christopher Auto Center and its great to hear of your continued business. Vince and Alfonso are wholly devoted to the success of our guests experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new car! Kind regards, Nevin Cordero | Internet Director | ncordero@markchristopher.com | 909.975.3955
Mark Kwast
2 months ago
Bought a certified vehicle from them December 16, 2014. First off, they didn't smog the car, so I had to take a day off from work and take it in to be compliant, here it is February 14th and I still have no plates for the car. It all has to do with the dealer not doing their job prior to selling the vehicle. However, I will give them props for sending me a check to reimburse me for the smog test and two gas cards for the inconvenience. The basis for the 1 star review is the fact that I've had the car for 2 months and it's been in the local GM dealer multiple times, to a point where I was even given rental cars for the inconvenience. The local dealer's already put over $2,000 into the car for things that should have been caught while they did the "GM Certified Inspection." BTW, I never was given the inspection checklist that's due to the customer prior to delivery - - likely because it wasn't done. Long story short - I've reached out to GM's top leader regarding this car. The ONLY thing good about this dealership was my salesman, Joe. He didn't pressure me and didn't give off the "car salesman" vibe. And FYI, I did reach out to the dealer on more then one occasion, I never received any feedback despite being told my concerns were forwarded to management. If I were you, I'd stay away from this dealership.
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Julie Morales
a month ago
Love Love Love Mark Christopher Auto Center!! Nevin and Greg are the best to work with!!! I buy all my cars from them and will always be a life long customer at Mark Christopher!! Already thinking of what car I am going to buy next :) Julie M. Rancho Cucamonga
Response from the owner - a month ago
Julie, you have been doing business with Nevin and Greg and Mark Christopher Auto Center for years and your review about us is truly appreciated. Enjoy your new car that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Kind regards, Nevin Cordero | Internet Director | ncordero@markchristopher.com | 909.975.3955
Kelly Antrim
a month ago
Everyone is always so friendly and helpful. There is NO pressure from anyone to try and buy something or to pressure you into something that is not what you are looking for. The staff takes great pains not to be pushy. I like the facelift that the place is getting. Mark Christopher has set the bar VERY high for all of its competitors, and now with the new look it is even higher. My husband and I have been doing business with Mark Christopher now for 4 years and will NEVER go to another dealer. We feel very much at home when we are on the premises. My husband tells EVERYONE that we meet where we got our car when people ask about it and tells them how wonderful the customer service is there. He is like a one man advertisement for your dealership. Again, we are very very happy with our car, a 2014 GMC Terrain and the staff at Mark Christopher and have no desire or intention of going anywhere else in the future.
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Response from the owner - a month ago
Kelly, I sincerely thank you for going out of your way to write this review about Mark Christopher Auto Center. We are very pleased to hear that we could make your car shopping experience so pleasurable and stress free. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your new GMC Terrain! If you have any further needs, please come back to see us. Best regards, Nevin Cordero | Internet Director | ncordero@markchristopher.com | 909.975.3955
Jeff Humphrey
in the last week
Service department: Horrible experience, made and appointment for a simple oil change. When I arrived for my appointment the service advisor said it would be a little over 2 hour wait! I asked if they were busy and he said no, that is the normal length of time for this service and they were actually empty right now and can get me right in. I ended up leaving and took my business to another GMC dealer on the area and I was in and out in 45 min.
Pedro Tome
3 months ago
It has taken over a week to get our work truck serviced. We were originally told it was going to take just a couple of days. Now, the service department wont even answer our emails or return our phone calls. Very frustrating experience and unprofessional on the dealership. I wouldn't recommend doing business at all with this company.
Response from the owner - 3 months ago
Pedro, I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Sincerely, Nevin Cordero | Internet Director | ncordero@markchristopher.com | 909-975-3955
Heather Stiletto's profile photo
Heather Stiletto
3 months ago
I have a 2012 Camaro that has that ignition recall on it. I scheduled an appointment, but at the last minute, I was called into work (I'm a nurse), and the service reps didn't bat an eye; just helped me reschedule. 2nd time; same thing. I felt awful, holding up spots for other clients. Finally, I had a window of opportunity, so I scheduled using their handy online reservation system over a weekend. At the start of the week, I received a call and there was some kind of disconnect - the online system didn't reflect accurate scheduling windows, and they were actually full on the day I scheduled. This isn't the service rep's error - just an IT glitch. No biggie. I'd backed out twice, so we both laughed it off and Dino was wonderful - helped accommodate my scheduling needs, and got the car in. The day before I was to bring it in, there was some kind of weird incident with the ignition switch; obviously of concern for me, and we informed them when we dropped it off. This wasn't part of the recall, but Dino and the other service reps assured me they'd check it out, but it may add a few days of diagnostic time because this had already proven to be an intermittent issue for me. Again, no biggie. They were gracious about covering a rental car. They said they'd call me with daily updates, and they did indeed call me with updates. My car was potentially going to be there for up to a week, but the tech found the issue, took care of it AND did the flip-key recall and I got my car back in only 3 days. Everyone was friendly, even with the added stress of the online system wreaking havoc for the poor staff. Everyone was kind, had a smile, and my car was returned to me working fine. So as soon as they stop teasing me with the potential awesomeness of the online appointment set-up (it'll be GREAT when it's fully working).... I'll be a happy camper. I've read other reviews, and it sounds like some have had a rough time. I can understand that. Some of those complaints I've had with OTHER dealers, but I'm willing to drive 30 miles out of my way to deal with Mark Christopher Chevy, because thankfully they've been great for me. Now if only they can get me an outstanding deal on an upgrade to a used Corvette (hint hint hint), haha! Thanks, everyone @ Mark Christopher - even the friendly cashier stuck in a temporary trailer during the construction!
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Response from the owner - 3 weeks ago
Heather, thank you for taking the time to provide us with this feedback. We love hearing from our customers because it helps us to make sure that we are doing everything possible to achieve complete satisfaction. Its unfortunate to hear of the inconvenience that occurred in our service department but are happy to hear that Mark was able to turn the situation around. We do appreciate for your patience and we hope to see you again soon! Jeff Rizzi | jrizzi@markchristopher.com | 909.975.3932