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Mark Christopher Auto Center
Car Dealer
Today 8:00 am – 9:00 pm
27 followers|1,795,684 views
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Check out the #GMC #Acadia with the sleek ‘midnight amethyst’ color!
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From tire pressure to tread depth, tire maintenance is always important: http://bit.ly/1DJCvNq
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GMC presents “The Sharp American”: http://bit.ly/1fmza0N
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The new face of strong - the bolder, more sculpted 2016 #Silverado. #SilveradoStrong http://bit.ly/1UUZIXA
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See which truck comes out on top when the #Silverado is stacked up against the F-150: http://bit.ly/1Hb4LJ8
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Hurry in for our 72 Hour #Chevy Sale which ends on July 9th! http://bit.ly/1Itx4Ie
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Have them in circles
27 people
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#TBT to the #Cadillac Eldorado.
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This #Cadillac is pretty old-school. Can you name the model? #TBT
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Where’s your dream road trip location?
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FILL IN THE BLANK: My three favorite things about my car are ___, ___, and ___.
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Very well organized facility and our consultant was prompt, patient and friendly.
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Throwing it back to 1969 with this stunning #Chevy #Camaro. #TBT
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Contact Information
Map of the business location
2131 E Convention Center Way Ontario, CA 91764
2131 East Convention Center WayUSCaliforniaOntario91764
(909) 390-2900markchristopher.com
Car Dealer, Chevrolet Dealer
Car Dealer
Chevrolet Dealer
Buick Dealer
Cadillac Dealer
GMC Dealer
Used Car Dealer
Today 8:00 am – 9:00 pm
Monday 8:00 am – 9:00 pmTuesday 8:00 am – 9:00 pmWednesday 8:00 am – 9:00 pmThursday 8:00 am – 9:00 pmFriday 8:00 am – 9:00 pmSaturday 8:00 am – 8:00 pmSunday 9:00 am – 7:00 pm
California's #1 volume General Motors dealer. Your Ontario Auto Center with new and used Chevrolet, Cadillac, GMC and Buicks serving Fontana and the Inland Empire. Complete Chevy service and parts!
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Review Summary
4.3
144 reviews
5 star
114 reviews
4 star
5 reviews
3 star
1 review
2 star
5 reviews
1 star
19 reviews
"He made the new car buying experience very smooth."
"It took some time to close the deal, but we ended up with a 2014 Buick LaCrosse."
"My wife and I had an extremely bad experience at a different Chevy dealership."
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People
Have them in circles
27 people
Transonic Customs's profile photo
Melinda Hiett's profile photo
Valerie Winston's profile photo
Ken Cox's profile photo
jesse ghu's profile photo
sonia ramirez's profile photo
Chuck Yu's profile photo
Kaylie Palmer's profile photo
Guillermo Rodriguez Hernandez's profile photo
All reviews
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Michelle Acosta
2 weeks ago
I just purchased a 2014 GMC Acadia from Mark Christopher a few days ago and was attended by Jerry Pena (sales). He was very nice and took his time with us. I never felt pressured by him, and because of this I ended up purchasing a vehicle that I wasn't even planning on. I was just going to browse according to me, but left with a great SUV. This is my second purchase from Mark Christopher. I bought a 2012 Chevy Camaro and have been happy with it, never had any problems. Thanks Jerry for your special treatment to myself and my husband Henry. You were great! We will be looking forward to a third purchase in the near future for a truck and will definitely want you to be our sales consultant.
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Guillermo Pizano
2 weeks ago
Had an issue with one of my tire sensors not reading....they wanted to charge me $105 to do a pre-diagnostic. Just to tell me what's wrong, not to fix!! Went to another dealer and turns out just needed the system to "learn" the sensors again. I was advsd from other people how this place was a ripoff and now I can definitely vouch for that. Never again will I be taking my car to Mark Christopher.
Irene Stephenson
a month ago
it was great working with sam , he done all the work all went so very ,very smooth we would tell all about the good work you all do at mark christopher. thankyou all great job
Response from the owner - a month ago
Irene, thank you for your kind words! We are thrilled that Sam was able to take care of you. We are very happy to hear that it was a smooth process for you. We truly thank you again and we'll see you again soon! Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909.975.3932
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jadprieto71
3 months ago
This is my second car purchase form Mark Christopher. Vince Catalano (Mngr) and Alfonso (Sales) sure made this a very pleasant experience with no pressure and always made me feel that they were there not to "push" another sale, but to make sure that my needs were met without breaking the bank. I have always been up and honest with Vince, I do my homework and expect the best for my money. I have dealt with Camino Real Chevrolet and Dutton Motors. Back in 1998 Camino Real did me wrong and has not seen my business since and never will. In addition, I have told everyone I know that is looking for a new vehicle, to avoid the above mentioned dealers. In 2012, while looking for a new SUV, I went to Dutton, their sales person was cocky and rude but thanks to Him, I ended up at Mark and Christopher's. Here's where I met Vince. I was fed up with the previous BS and told him I was an informed customer, BUYING a car and it was a matter of finding an honest person willing to make business. He was up and front with the costs, and has made me feel like family ever since. The only thing I have yet to get used to is their parts and service centers to give you the same "family"-I'm happy that you are doing business with us and not with the competition-" feeling as well. These gentlemen have gone out of their way to make sure they earned my business, but more importantly, my trust and loyalty. If in need of a vehicle, I will voice out their ethics and commitment before and after the sale (rare in auto business). Mark Christopher has become a family go to dealership. All in all, because of Vince and Alfonso...I give it a 5 star rating!
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Response from the owner - 3 months ago
Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Mark Christopher Auto Center and its great to hear of your continued business. Vince and Alfonso are wholly devoted to the success of our guests experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new car! Kind regards, Nevin Cordero | Internet Director | ncordero@markchristopher.com | 909.975.3955
qusay alqaza
in the last week
Horrible unsatisfying service, purchased a 2015 yukon XL 9 months ago and was promised by GM to get fix for a recall . Now that I am in serious need of my SUV for family vaction i was told ill get a rental same size i never got I am not getting it because they dont have it. Mind you Im paying 60 gra d for this vehicle and they want to give me one key and charge me for the second one. $400 for a damn key if I would've known the schemes I would've went too a different dealer. The customer service process was very unprofessional and hard to contact. Thanks for the head ache and debt. I WOULD NEVER RECOMMEND
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John Lopez
3 months ago
Horrible. I own a 2015 GMC Sierra. The lane departure stopped working after I had a new windshield installed by a company that Mark Christopher referred me to. I spend 5 hours waiting and was told the system was good to go. I get on the freeway and realize the system is not working and called the dealership back. George the service writer/manger told me that it should be. I asked if they test drove the vehicle to make sure it was working and he said they don't do that. According to the owners manual you must drive the vehicle for at least 10 miles at a speed greater than 45mph in order to fully recalibrate the system. He told me me I was wrong, it is all done by a computer. I paid $110.00 for them to fix it. Later that week I went to a different dealer and I was told you must always drive the vehicle in order to reset the system. According to the service manger there "anyone should know that." Because it had been a few days the new dealer had to recalibrate the system, DROVE the vehicle and the system now works perfectly. Unfortunately I was out another $110.00 because Mark Christopher won't refund my money. TAKE YOUR VEHICLE SOME WHERE ELSE. At Mark Christopher, they are rude, horrible customer service and they don't know what they are doing. I will never go back!
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Jo Anna Myers
2 weeks ago
Worst customer service I have ever received. Worked with Matt he had a bad attitude and was not very helpful. Not to mention it took 2 days for an oil change and to check the check engine light. He didnt even call me to let me know he wouldnt have my car ready until the next day.VERY RUDE whenever we spoke.
Response from the owner - 2 weeks ago
I regret to hear about your recent experience with us. If you could please contact me directly, I will personally ensure this matter is resolved and a satisfactory solution is reached. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909.975.3932
Jackie Aguilar
2 months ago
I took my vehicle in to get an Oil Change on the day of the service, prior to going in the day before contacted the Salesman and he contacted one of the service man. I advised them that their was a gurgling noise coming from my vehicle each time I would turn it on and when I would be at a stop and press the gas penal and I will hear the noise. I also advised them that when I would turn off my car the engine would still be running like the vehicle was still on (I advise serviceman and he failed to input it in my work order.) With this being said I advised them I was only able to go on the weekend to drop off my car and I asked them if my vehicle needed to stay at the dealership for further days if I would be provided with a rental, I was advised YES. I dropped off my vehicle spent 4 hrs waiting until my vehicle was ready, I advised cashier that my vehicle was outside she contacted the serviceman and he asked her to let me know he needed to speak to me. I met with him and he advised me I had to bring my vehicle back the following week I advised him that I work Monday-Friday 8-5pm unable to return. He stated that their was something wrong with my heater pipe that the technicians had heard the noise and my dashboard had to be removed. I advised him that I was told that if my vehicle needed further work it would stay there and a rental will be provided for me, he said that he could't do that because it was over the weekend and vehicle was just going to stay sitting at the lot and GM would not pay for that, I advised him my car had been left there for a holiday and nothing was done. He continue to say no that I would need to come back leave my car. I went again and told him I would not have time to bring my car back the following week but I would try my best. But at this time I was thinking I'm going to return waste gas twice (gas is expensive and I'm a single mother) and waste my time again. This was not fair for me, I have 7 vehicles with GM and always take them to your service center, after this experience I will think twice before taking my vehicle.
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Response from the owner - 2 months ago
Jackie, on behalf of the entire team at Mark Christopher Auto Center, I would like to apologize for your experience. This type of customer service is unacceptable for our standards. We would like to further understand what happened as it helps us to grow as a dealership. Would you be open to contacting us at your earliest convenience? We look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909.975.3932