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Marcus Falley
Works at Panalysis
Attended Golden West College
Lives in New South Wales Australia
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Marcus Falley

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At the Google Analytics Users Conference 2014, Powerhouse Museum Sydney. Listening to Avinash live for the first time in my 13 years of Web Analytics. Funny! #GAUC2014

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UNSW CBD Campus for Google Engage for Agencies - Enhanced Campaigns with +Benjamin Mangold
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Google Authorship and Google+ should be a major focus for SEO Experts. Or should it?

The interesting thing is that the SEO recommendations made by other agencies don't even mention Google Authorship or Google+. I will qualify this statement by saying that I have only seen these recommendations from three other agencies recently and that I will honour NDAs with clients and theirs with their agencies. The point is I have been asked to review the recommendations based on my involvement as Head of Online Optimisation for Izilla Search & Display. I am not saying that the recommendations were bad. I am just pointing out that there was no mention of Google Authorship or Google+.

This raises a question. Does the onus of raising the issue of Google Authorship and Google+ get passed to the Social Media Experts at an agency? Or, does it get passed to someone else? Why aren't the SEO Experts making these recommendations? We know Authorship Verification and Author Tags are going to have an ever increasing impact on organic search engine results. The linked article validates this statement.

Are the divides between the varying roles of SEO, SEM and Social Media Experts starting to blur?

My view is that the Search Engine Marketing (SEM) is a combination of Search Engine Optimisation (SEO) and Pay Per Click (PPC). Once you know what the business strategy is and you have mapped it to the KPIs or conversions that count in the Online space, you have all you need to start down the path of increasing quality incoming traffic by both SEO and PPC. I also firmly believe that the optimisation of a business’s online presence is driven from first having that knowledge of a business’s measure of success.

Whether you call it Conversion Rate Optimisation (CRO) or Online Optimisation, Online Marketing and Online Presence all starts and revolves around the business measures of success and agreed KPIs, which then inform what the desired outcomes are for any online marketing or web presence project. Yes I mean any web project! Even if a website is not facilitating a direct sale, or lead generated, it is there for a reason that can be measured and therefore optimised to do its job better.

I know, you are saying; “What has this got to do with SEO and Google Authorship?” Well I’ll tell you. I think today’s Digital Agencies need to stop selling services such as SEO, SEM and Social Media in isolation. Today a Digital Agency needs to start with Optimisation as the primary role and coordinate all of the other efforts with an overarching understanding of what the business is trying to achieve and make sure that the measurement of success is being tracked with Digital Analytics from the start and then and only then can the Agency make recommendations across the board.

This does present a problem for the client in all of this. The problem is that when SEO, PPC and Social Media are presented separately and billed in isolation, the ability to understand and gain approval for expenditure is much easier for the client.

My proposed solution: Digital Agencies and their Clients need to start with Online Optimisation as the primary step before embarking down the path of just SEO, or just PPC, or Social Media. The big picture understanding of an Online Optimisation Expert and their ability to understand the impacts of all the other efforts makes this a mandatory first step in all online marketing and online presence projects.     
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Search Engine Optimisation focus for 2013

This just validates what I have been saying to clients and colleagues for the last few months. The right side of this infographic is all about what you need to be doing in this day and age with regard to Search Engine Optimisation (SEO) efforts.

I do have to give credit where credit is due. One of my local competitors in Newcastle, NSW brought this infographic to my attention by tweeting about it. Thank you to @MediaHunter for sharing such a great infographic.  
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Ads sent as Tweets?

It is things like this that could kill Twitter all together. We've always known that Social Media is a way to get your message out. Or is it? At the beginning of 2012 I was convinced all Businesses needed to have a Social Media presence but that is not the case in 2013.

Twitter is great for quick little bits of news. I use lists in Twitter to see what is happening around grouped topics with my lists, but recently I hit the limit of people and businesses I can follow on Twitter. This means I have to be selective about who I follow and add to lists. Guess who will be the first person or business I unfollow? You got it! The business or person that starts sending me #Twads is going to be dropped like a hot potato. IMHO
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I don't think I've been this excited about any other iPhone app before. Strange thing is that I already had it before and didn't know how much I had grown to rely on it. Once it was gone, my phone was nowhere near as useful. :-( Thank you Apple for playing nice with Google again. :-)
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Scatter gun approach to advertising!

The online ad industry has attacked Mozilla over its decision to block third-party cookies.

Although this sounds dire for Web Analytics Specialists and Conversion Optimisation Practitioners, it isn't all doom and gloom. Remember there are still digital analytics products that set first-party cookies. These products will still work fine. Google Analytics, Webtrends and Omniture are some that come to mind. Third-party cookies are set to track across multiple domains, which then allows profiling and behavioural tracking. I do use remarketing and I am really interested in the opportunities presented by marketing to potential customers based on their implied interests based on the websites and topics they visit. 

That said I can understand why people are concerned about this practice. It does seem like it could be invasive. I guess we could go back to serving banner ads with no relevance to every eyeball that visits a website. The old scatter gun approach used to work great. Didn't it! Really bright obnoxious animated gifs all over a site. Website visitors prefer the old method of trying to get their attention when visiting websites. The advertisers are all screaming, “Look at me! Look at me!”, with the hope that a website visitor has some interest in their product.

I say let the Firefox users view a version of your website that serves banner ads the old way. :-)

That will fix the issue and they will be begging for a different browser.
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I am often out at sunrise and try to grab a snap. It is interesting to see how unique each day can look despite the location being the same.
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Another great sunrise at Stockton NSW, looking back at Nobbys Lighthouse
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Smile, It doesn't hurt at all! 8-)
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You can't manage what you can't measure. Ask me how to get the measurement working for you. It is the first step to being able to make informed decisions.
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Work
Occupation
Senior Web Analytics & Optimisation Consultant
Skills
Web Analytics, Search Marketing, Ecommerce
Employment
  • Panalysis
    Senior Web Analytics & Optimisation Consultant, 2014 - present
  • Izilla Search & Display
    Head of Online Optimisation, 2012 - 2014
  • Icon Business Group
    Head of Online Optimisation, 2013 - 2014
  • Marcus Falley Consultant
    eCommerce, Search & Web Analytics Specialist, 2007 - 2013
  • Wine Selectors
    eCommerce Manager, 2009 - 2011
  • News Digital Media
    Web Analytics Strategist, 2008 - 2009
  • Coles Group Limited
    Senior Optimisation & Reporting Analyst, 2005 - 2007
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
New South Wales Australia
Story
Tagline
Wine, Surf Life Saving, Search and Web Analytics, eCommerce, Road Racing Motorcycles and Common Sense
Introduction
My primary goal with my Independent Consultancy is to help businesses define measures of success for their web related projects and then match those measures to a solution with detailed reporting, which provides actionable information to help drive informed decisions.
Education
  • Golden West College
    1979 - 1981
Basic Information
Gender
Male
Marcus Falley's +1's are the things they like, agree with, or want to recommend.
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