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Mad City Sales
Used Car Dealer
Today 9:00 am – 7:00 pm
7 followers|606,293 views
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99 W Beltline Hwy Madison, WI 53713
99 West Beltline HighwayUSWisconsinMadison53713
Used Car DealerToday 9:00 am – 7:00 pm
Monday 9:00 am – 7:00 pmTuesday 9:00 am – 7:00 pmWednesday 9:00 am – 7:00 pmThursday 9:00 am – 7:00 pmFriday 9:00 am – 6:00 pmSaturday 9:00 am – 4:00 pmSunday Closed
Hours listed are split Sales and Service.

FOR THE PEOPLE PLEDGE®

WE ARE A DEALER FOR THE PEOPLE®. THAT MEANS WE PUT OUR CUSTOMERS FIRST, BEFORE EVERYTHING ELSE. WE BELIEVE THAT EVERYONE DESERVES TO DRIVE A NICER, NEWER CAR TODAY. OUR BUSINESS IS NOT SELLING CARS. OUR BUSINESS IS FINDING SOLUTIONS TO THE EVERYDAY PROBLEMS THAT KEEP MOST PEOPLE STUCK IN A CAR THEY HATE. WE’RE ON A MISSION TO CHANGE THE WORLD BY HELPING PEOPLE GET THE CAR THEY WANT AND DESERVE. OUR GOAL IS TO BE A TRUSTED ADVISOR IN THE PROCESS
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Review Summary
3.6
98 reviews
5 star
54 reviews
4 star
9 reviews
3 star
1 review
2 star
11 reviews
1 star
23 reviews
"Absolutely Unbelievably Great Car Buying Experience!"
"Now the service department...This is top notch, in my book."
"I honestly would not reccomend this dealer to my worst enemy."
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Ryan Rouse
a month ago
I recently bought a 2010 Toyota Corolla S from Mad City Sales and I am extremely happy that I decided to check them out. My sales associate Eddie was very good about helping me find a vehicle that I could afford and was able to get the monthly price range that I had asked for. He went out of his way to make sure I was taken care of and that I was happy with the car, which was fully loaded with a sun roof, amazing sound system, etc. A couple of weeks later I needed to bring the car in for two minor repairs (headlight adjustment and trunk sticking) and it was completely hassle free. :)
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chunte spencer
3 weeks ago
Ive own two vehicles from them. 2006 i had a 99 Lincoln nag. Had no troblems until 2012..currently i own a Toyota Camry 2007. Got it july 2012..2013 i had to take it in for a engine coral. Not even a week my check engine light comes on took it in same for the same thing..now its year 2015 and guess what...ENGINE CORAL again..went in last week and asked for them to service my car..the lady Lori says we will read it then if your check engine light comes on again bring it in we will set up a service day and time..well today was that day..it was set up for drop off at 11:00am..i was there 12:30 rolls around car still not done..i asked them how much longer..tge bald guy says we are not sure its goibg to still be a while then said oh a few more minutes..i went into the dealership part and asked for a manager..one girl went to look..said hes on a call. Then this other chick comes and never came back to tell me anything..finally this Tony guy comes tells me the same shit the bald guy told me i told them you shouldn't have customers set up a day or tine if you cant get them in and out ib a timely fashion..i had a appointment i couldn't miss..they didnt care..so on my way to my appointment my Check engine light is on..REALLY...im never ever getting service there or car again
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Ethan Mallory
a month ago
Advice from someone who researches dealerships: Behind their witty radio ads and "For the people" slogan, is a deceitful company. They do not post their prices online for a reason, so you think you're getting a good deal, when you are not. The goal is to get you there so they can pressure you into a deal. Their target is people who do not know much about cars or the market. Research and use online tools like Autotrader BEFORE you purchase a vehicle from them. A car on the lot was priced $5,000 more than other dealerships in a 100 mile radius. I was told "well you can go there then". Their selection was poor and I wouldn't be surprised if other people have had maintenance issues after purchasing. Long story short: Check reviews for dealerships and go to a reputable one. This isn't a reputable one.
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Cassandra Barton
3 months ago
Honestly the only decent thing about this place is the sales person I spoke with seemed very nice and knowledgeable. However, the second I got my car, and experienced issues with the car, he wasn't as interested in providing the service he had before. The car itself I had gotten had a small exhaust leak and when I had complained about it, they originally didn't want to fix it but eventually I talked them into it. Then a couple weeks after owning the car, the check engine light came on which they were not at all willing to fix even though I had a basic warranty. But my warranty only covered oil parts. Now 6 months down the road the engine is completely shot and I have to replace it. Nothing but problems with this place so use caution in purchasing a vehicle here. Another note, my sister and I both got cars from here the same day, she ended up having to trade the original vehicle for another because it had so many issues and even the car she has now is also having problems. Be very very carful of this slum dealership. If it sounds too good to be true, it is!
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Michele Doolan
a week ago
Okay so the radio ads are annoying. But they do get my attention. The trade-in value was more than fair. They aren't so bad to deal with as far as pricing goes. They got me financing that I asked for that day. While they were doing that I was allowed to drive the vehicle that afternoon while I ran errands. I'm a big fan of "try before you buy." I loved the fact that I was allowed to buy as many $10.00 full service oil change coupons on the date of the sale as I had wanted to buy. Now the service department...This is top notch, in my book. It's like working with a small garage with the resources of a dealership at their disposal. Josh (I believe that is the service manager's name?) is awesome. He works with my budget when I come in with a concern and he doesn't try to oversell me repairs. He tells me when I can get away with waiting to take care of something or when I need to have something done right away (which so far was a new battery). He also gave me a head's up regarding future routine maintenance such as needing spark plugs at 90,000 miles. This way I can budget for it and am not stuck with sticker shock later. All in all I'm happy with doing business with them and I'm a tough consumer to please.
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Brendan Delaney
2 months ago
They were running a deal where you could trade in a car that still had money owed on it. They allowed my wife and I to get rid of our old Honda and upgrade to a slick new Nissan Altima. The service was fantastic and the entire sales experience was pleasant from start to finish. Eddie helped us find the car that was the right fit for us and made sure we were happy before we left the lot with our new ride. Highly recommended and we will definitely be back for our next auto purchase.
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Melanie Olsen
3 months ago
I brought my van in for an oil change and 21 point inspection purchased on Groupon. I loved the customer service and the detailed explanations of some other services that my van really needed after the inspection was done. They hustled to get it all done in one day so that I could pick up my daughter at a specific time, which was so helpful. I was also really impressed by the great customer service showed by everyone in the service department. Honestly, from the person behind the counter to both the people who dropped me off and then picked me up from my office (yes, they did that for me) so that I could go back to work...everyone seemed invested in their work, loved their jobs and in turn it was obvious that they cared. It's sad that that kind of service feels like an exception these days, but it was noticed by me and very much appreciated! Highly recommend.
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Chue Lo
3 months ago
Went in to look at their inventory, what a shame, they run their business backwards, they wanted to run my credit before showing me their inventory. SMH. I had to tell the sales person my ballpark credit score before he was willing to show me what they had in the lot. Def will not be buying a car there. BTW the giftcard they offered, its not worth it. Congrats to those who were able to purchase car from there but definitely I will not be one of them.

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