Response from the owner - 10 months ago
Very sorry to read that you have had a bad experience sir. Thank you for bringing this matter to our attention. We do hope that this has not put you coming in to our shop in the future. Rest assured that your comments are being taken very seriously and investigated. We have built a reputation for giving good service and that is why our company has been trading for over 100 years.
Yours sincerely Neil Mackay