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Mac Centre
Computer Consultant
Today 9AM–5:30PM
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Mac Centre

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Updated MacBook Pro with Retina Display now at Mac Centre. With faster processors, double the memory in both entry-level configurations, and a new, lower starting price for the top-of-the-line 15-inch notebook. 
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Please note that Mac Centre will be closed Friday and Saturday for the ANZAC Day Long Weekend. We will resume normal trading hours on Monday 28th April 2014.

We wish all of our  customers a safe and enjoyable long weekend.
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Apple opens up OS X Beta Seed program for non-registered developers. https://appleseed.apple.com/sp/betaprogram/learn
The OS X Beta Seed Program gives users the opportunity to run pre-release software. Test-drive beta software and provide quality and usability feedback that will help make OS X even better. Join the OS X Beta Seed Program and accept the Beta Seed and Confidentiality Agreement.
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From the team here at Mac Centre, we hope you had a great Christmas and New Year. All of our departments resume normal trading hours today.
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Happy Holidays - From Apple.
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Get up to 2 months free when you lease new equipment through FlexiCommercial at Mac Centre. Call 1300 874 963 to find out more.
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Apple has released new Airport Base Station firmware to patch #heartbleed bug. http://support.apple.com/kb/HT6203
<p>Learn about AirPort Base Station Firmware Update 7.7.3.</p>
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Mac Centre is pleased to announced that we are Australia's newest Apple Authorised Education Reseller. http://www.maccentre.com.au/apple-authorised-education-reseller
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Looking to pick up a last minute gift for that someone special? Fresh delivery of iPads has just arrived. Most models now in stock.
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Apple have announced that the brand new Mac Pro will finally start shipping today. We'll share more information as soon as we have it.
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Please note that Mac Centre will be closed for trading on the following dates:

Wednesday 25th December – Christmas Day
Thursday 26th December – Boxing Day
Tuesday 31st December – New Years Eve
Wednesday 1st January – New Years Day

We will resume normal trading hours on Thursday 2nd January 2014.
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Contact Information
Map of the business location
1/241 Commonwealth St Surry Hills NSW 2010 Australia
1/241 Commonwealth StreetAUNew South WalesSurry Hills2010
+61 2 9281 4444maccentre.com.au
Computer Consultant, Computer Repair Service
Computer Consultant
Computer Repair Service
Computer Store
Today 9AM–5:30PM
Friday 9AM–5:30PMSaturday ClosedSunday ClosedMonday 9AM–5:30PMTuesday 9AM–5:30PMWednesday 9AM–5:30PMThursday 9AM–5:30PM
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Review Summary
3.2
28 reviews
5 star
13 reviews
4 star
2 reviews
3 star
1 review
2 star
3 reviews
1 star
9 reviews
"Guy was helpful on the phone and gave me a price."
"Poor communication, failure to take responsibility for their service issues."
"Just awesome customer service and user's experience."
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Azahar Mansor's profile photo
Azahar Mansor
5 months ago
This is the best place to go to for any Apple related repairs or even queries. The technicians over there are always helpful and knowledgeable. Just awesome customer service and user's experience. Until just now, when I dropped by the store and found that they no longer operate at the back of the building. It's all incorporated into one shop, where they used to sell the Apple's hardware. With new management team, they now have a new business model in dealing with customers with technical/repair issues. No longer you can just drop by the service centre, had a chat with the technician about your problems and get the solutions plus the estimated cost straight away. It's way too tedious nowadays to send your stuff for repair. You actually have to send in your notebook or whatever, then the technician will evaluate what is wrong with it and you have to wait for 3 to 4 days for them to ring you and give you the answer (p.s. they still have to evaluate any repairs requested, despite the fact that you might know what is wrong with your machine and what type of replacement parts your looking for!). Plus they have a new pricing structure - nowadays they have the evaluation fee, then the labour cost on top of whatever you have to replace or repair for your notebook. Very pricey.... I guessed, I won't be going to the service centre anymore. Such a shame since I live nearby. Hmmmmm...
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Made Mastika's profile photo
Made Mastika
5 months ago
Repair Services Labour - Quote: 99 AUD - 10 business days Repair Services Labour - Express Quote : 150 AUD - front of the queue, within an hour or so they claim, 3 hours later..... Yeah, you read that right "diagnosing" the issue is 250AUD; for which they'd then refuse to fix, because it has roaches in it (the cause of the issue in the first place). Took me 10 minutes to fix it myself after work. Bunch of tools, first and last......
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Will Gittoes
2 months ago
Small with limited range (no screen privacy filters, no thunderbolt->DisplayPort cables), but conveniently located with helpful staff.
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Nada Issa
2 years ago
Took my mac book pro it into these guys and felt that the advice and initial consultation was good and so felt comfortable leaving my computer, which i love, with these guys. My opinion quickly changed and I was bitterly disappointed to receive my mac back, with the original issue fixed but with new dents and scratches. I am positive they were not there before i put it in for repair and it was also the first thing i noticed when i got it back. I take care of my mac and its an expensive piece of equipment that i think i would notice had a dropped it and put dents in it. When i went in to complain, I was told that the screen needed realignment, which is the sign of the mac being dropped. This is not why i took my mac in for service so why did it become a new issue? i was also told its my word against there's. This is true, but really this how you deal with the complaint - Wow! Only other advice was that this won't be covered under warranty, but i can take it up with Apple or go through my insurance. Feeling truly frustrated and now my mac which is only about a year old has been cosmetically damaged. Who knows what else will fail mechanically later on as it seems to have been dropped - not by me! I would recommend to take a photo and know your laptop/device well, before taking it in to this or any service centre.
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ian Stewart's profile photo
ian Stewart
4 months ago
Purchased a refurbished MBP late last year. Had a problem where it would not load up and then login. Tried a search of the net for the usual fixes to no avail. Searched the web not knowing anyone who services MACs as I'm new to Sydney and these guys were the first ones on the list so I go in and tell them the problem. Guy behind counter plugs in and runs diagnostics to find out what was wrong. Found fault within 2 minutes and then told me it would go to the techs. Then mentioned it was more than likely an issue with this model and that apple would honour the cost on repairs and parts. This was more than a dream come true. Find out I have to leave on project by the end of the week and contact them to see where it was at and explained my predicament. Within 24hrs the computer was ready and is functioning way better than when first purchased. Guys behind counter super helpful and up for some banter which is nice - no sterile "I don't care about you noob" attitude. Just a willingness to sort out what's wrong and get you on your way. Other people whining here have a problem and are not willing to go and speak to the staff to actually resolve the issue. If this service centre didn't want business or want to help you, they would have closed ages ago. To me, their care and communication and ability to get something done ahead of schedule is super appreciated!! Keep up the great work!!
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Slade Wilson
8 months ago
I used to deal with another highly regarded Apple service provider (Powermedia) in Surry Hills up until a year ago when they suddenly stopped supporting Apple, In despair I turned to several of Apples retail stores for service support but they are just not geared up for the business professional. Even with an appointment the queues at Apple were frustrating and their repair times would regularly run out to 3 weeks which was painful:(. Fast forward 10 months and to my delight I discovered that all the top senior crew from my previous service provider had joined Mac Centre in Surry Hills ! I can't tell you how relieved I am, the team here are guns, extremely knowledgable and efficient, In most cases they can repair my Macs within 3 days, not 3 weeks and it's done right !
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QuantikMusic's profile photo
QuantikMusic
a year ago
These guy's were fantastic to deal with. I took in a MacBook Pro late 2011 that had suffered from a known manufacturing defect that occurred within the logic board. The staff I spoke to quickly diagnosed the problem and knew exactly what they were talking about. The repair time turnaround was very swift and my mac is running as well as it did when I first paid for it. I am aware there are some negative reviews for these guys but for the life of me I can't see how it is deserved.
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Chiang Lim's profile photo
Chiang Lim
a year ago
Took my Macbook Air 11" into the Mac Centre on Monday. Miro and his team were just brilliant! Not only did he and his team propose solutions to my problems, they also analysed and confirmed other things that even the Apple Stores (Broadway AND Sydney CBD) were unable to! Two days later, my laptop is fixed, and this customer could not be any happier! Milo and his team could not have been any more professional and courteous. And they knew things even the Apple Stores' staff did not! I cannot sing Mac Centre's praises enough.
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