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More great music coming your way at the MTS Other Stage! #Bangalore
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Rohit Kumar Birla's profile photoparveenraj dubhey's profile photoPriyadarshan S's profile photoArvind Kumar's profile photo
8 comments
 

REMINDER 7
Complaint registered - 219111.4.2016 on Jago Grahak Jago - 1800-11-4566 & 100 Social Media Websites complaint post

25 TIMES Called to Customer Care

 Dear MTS TEAM

Called To Customer Care No in Below Time Slot

S.No Date Time Call Records Available
1 25 Feb 2016 06:14 PM
2 25 Feb 2016 06:15 PM
3 25 Feb 2016 06:55 PM
4 25 Feb 2016 10:47 PM
5 25 Feb 2016 10:50 PM
6 25 Feb 2016 10:52 PM
7 25 Feb 2016 10:54 PM
8 25 Feb 2016 06:14 PM
9 25 Feb 2016 11:02 PM
10 25 Feb 2016 11:03 PM
11 25 Feb 2016 11:12 PM
12 25 Feb 2016 11:13 PM
13 25 Feb 2016 11:14 PM
14 25 Feb 2016 11:22 PM
15 25 Feb 2016 11:28 PM
16 25 Feb 2016 11:29 PM
17 26 Feb 2016 2:14 PM
18 26 Feb 2016 2:16 PM
19 26 Feb 2016 3:22 PM 1246784581
20 26 Feb 2016 5:09 PM 8459577126 
21 27 February 2016 11:28 AM
22 27 February 2016 11:28 AM SIMRAN
23 27 February 2016 2:00 PM ANISH
24 27 February 2016 5:30 PM PAWAN

 
MTS Data Cards –                                      84 59 634516
Data Card Activated –                              25-02-2016
Ist Time Connected through Net –        25-02-2016 at 10:30 PM
Complaint Registered                               25-02-2016 at 11:36 PM
Complaint No                                             FEB/7388 
 
After all efforts. Card was activated but internet is not working. I have asked help from customer care and do some troubleshoot but nothing benefits.
 
Even some time Google open thereafter showing unable to view this page.
 
 I have done this practice on 25-02-2016 from 10:30 PM to 12:00 and even I have called to support No – 1800-208-1955 about 20 times but no resolution is provided to me. Every time they asked for reset the button of Data Card but nothing useful status. Suddenly opening the Home page and if I tried to open Google then showing “error Page “.
 
For that i have registered complaint .please send engineer to check at my home or if not possible then process for refund without any further escalation.
 
As per my understanding, there is some Network Issues- please process for refund without harassing me further as per your policy, there should not be more than 15 days and not exceeded 1 GB.

In any cases, if both above clauses, I declare it, will not be defaulter for any way.

Now on 26-02-2016 – I had got reply from “Tarun Joshi MTS Customer Care “  as below

Further as per your compliant id FEB/7388 there is no issue with connectivity, hence we cannot refund the cost of data card as no issue is caused from our side.

I would like to know, as per TAT registered complaint – 15 days then if my complain is not resolved within stipulated time frame (Activate on 25-02-2016 to until resolved date)  then why company will not bear and refund my money.

I don’t want money, Just 

SEND ONE MTS Engineers to get it fixed, if it is not fixed due to any reason then processed for refund as I had bought this MTS card after verification with Customer Care at least 7 days.

At My Ashish (from Customer Care) – Forcibly closed my Cases – FEB/7551 telling me that my issues is resolved and there is no issues. I have requesting him not to close this complaint. But that guy closed it without customer consent.

Again New complain is registered – FEB/7551 with tat by 02-March-2016. 
It is the policy of MTS to lapse the service period so that customer could not be refunded or not serviced.  Just like a man cheating with Piza delivery boy for not delivering within time frame.


Arvind Kumar
9871869814
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MTS India

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Introducing the #3GPlus network... for The Internet Generation!
3
1
Prabhakar Tripathi's profile photoPriyadarshan S's profile photorahul jain's profile photoArvind Kumar's profile photo
13 comments
 

REMINDER 9
Complaint registered - 219111.4.2016 on Jago Grahak Jago - 1800-11-4566 & 100 Social Media Websites complaint post

25 TIMES Called to Customer Care

Dear MTS TEAM

Called To Customer Care No in Below Time Slot

S.No Date Time Call Records Available
1 25 Feb 2016 06:14 PM
2 25 Feb 2016 06:15 PM
3 25 Feb 2016 06:55 PM
4 25 Feb 2016 10:47 PM
5 25 Feb 2016 10:50 PM
6 25 Feb 2016 10:52 PM
7 25 Feb 2016 10:54 PM
8 25 Feb 2016 06:14 PM
9 25 Feb 2016 11:02 PM
10 25 Feb 2016 11:03 PM
11 25 Feb 2016 11:12 PM
12 25 Feb 2016 11:13 PM
13 25 Feb 2016 11:14 PM
14 25 Feb 2016 11:22 PM
15 25 Feb 2016 11:28 PM
16 25 Feb 2016 11:29 PM
17 26 Feb 2016 2:14 PM
18 26 Feb 2016 2:16 PM
19 26 Feb 2016 3:22 PM 1246784581
20 26 Feb 2016 5:09 PM 8459577126
21 27 February 2016 11:28 AM
22 27 February 2016 11:28 AM SIMRAN
23 27 February 2016 2:00 PM ANISH
24 27 February 2016 5:30 PM PAWAN


MTS Data Cards – 84 59 634516
Data Card Activated – 25-02-2016
Ist Time Connected through Net – 25-02-2016 at 10:30 PM
Complaint Registered 25-02-2016 at 11:36 PM
Complaint No FEB/7388

After all efforts. Card was activated but internet is not working. I have asked help from customer care and do some troubleshoot but nothing benefits.

Even some time Google open thereafter showing unable to view this page.

I have done this practice on 25-02-2016 from 10:30 PM to 12:00 and even I have called to support No – 1800-208-1955 about 20 times but no resolution is provided to me. Every time they asked for reset the button of Data Card but nothing useful status. Suddenly opening the Home page and if I tried to open Google then showing “error Page “.

For that i have registered complaint .please send engineer to check at my home or if not possible then process for refund without any further escalation.

As per my understanding, there is some Network Issues- please process for refund without harassing me further as per your policy, there should not be more than 15 days and not exceeded 1 GB.

In any cases, if both above clauses, I declare it, will not be defaulter for any way.

Now on 26-02-2016 – I had got reply from “Tarun Joshi MTS Customer Care “ as below

Further as per your compliant id FEB/7388 there is no issue with connectivity, hence we cannot refund the cost of data card as no issue is caused from our side.

I would like to know, as per TAT registered complaint – 15 days then if my complain is not resolved within stipulated time frame (Activate on 25-02-2016 to until resolved date) then why company will not bear and refund my money.

I don’t want money, Just

SEND ONE MTS Engineers to get it fixed, if it is not fixed due to any reason then processed for refund as I had bought this MTS card after verification with Customer Care at least 7 days.

At My Ashish (from Customer Care) – Forcibly closed my Cases – FEB/7551 telling me that my issues is resolved and there is no issues. I have requesting him not to close this complaint. But that guy closed it without customer consent.

Again New complain is registered – FEB/7551 with tat by 02-March-2016.
It is the policy of MTS to lapse the service period so that customer could not be refunded or not serviced. Just like a man cheating with Piza delivery boy for not delivering within time frame.


Arvind Kumar
9871869814


Add a comment...

MTS India

Shared publicly  - 
 
Here's your chance to be discovered. Visit www.MTSDiscover.com NOW!
1
Rohit Kumar Birla's profile photo
 
No action till now?

MTS data card number: 8459204839
Complaint numbers: Jan/6560, Apr/21956, MAY/3142, JUN/11282
Email reference number: 576322, 694373, 697135, 698491, 762975, 764618,765660
Add a comment...

MTS India

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Vir Das' Alien Chutney is back in Pune on Oct 20th at MTS Other Stage!

Tickets available at www.nh7.in/weekender

Check out NOW!
1
Rohit Kumar Birla's profile photoPriyadarshan S's profile photo

MTS India

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Less is More with #NH7Weekender!

Watch the festival's uber cool manifesto here: http://bit.ly/16pbNwf

And, yeah, this one's powered by MTS!
1
Add a comment...

MTS India

Shared publicly  - 
 
Think #2IsBetterThan1? Let us know how!
1
Add a comment...

MTS India

Shared publicly  - 
 
Vir Das' Alien Chutney on the MTS Other Stage pulled quite a crowd at Bacardi NH7 Weekender - Pune!
Bangalore is up next.
3
Atul mittal's profile photoPriyadarshan S's profile photoArvind Kumar's profile photo
3 comments
 

REMINDER 9
Complaint registered - 219111.4.2016 on Jago Grahak Jago - 1800-11-4566 & 100 Social Media Websites complaint post

25 TIMES Called to Customer Care

Dear MTS TEAM

Called To Customer Care No in Below Time Slot

S.No Date Time Call Records Available
1 25 Feb 2016 06:14 PM
2 25 Feb 2016 06:15 PM
3 25 Feb 2016 06:55 PM
4 25 Feb 2016 10:47 PM
5 25 Feb 2016 10:50 PM
6 25 Feb 2016 10:52 PM
7 25 Feb 2016 10:54 PM
8 25 Feb 2016 06:14 PM
9 25 Feb 2016 11:02 PM
10 25 Feb 2016 11:03 PM
11 25 Feb 2016 11:12 PM
12 25 Feb 2016 11:13 PM
13 25 Feb 2016 11:14 PM
14 25 Feb 2016 11:22 PM
15 25 Feb 2016 11:28 PM
16 25 Feb 2016 11:29 PM
17 26 Feb 2016 2:14 PM
18 26 Feb 2016 2:16 PM
19 26 Feb 2016 3:22 PM 1246784581
20 26 Feb 2016 5:09 PM 8459577126
21 27 February 2016 11:28 AM
22 27 February 2016 11:28 AM SIMRAN
23 27 February 2016 2:00 PM ANISH
24 27 February 2016 5:30 PM PAWAN


MTS Data Cards – 84 59 634516
Data Card Activated – 25-02-2016
Ist Time Connected through Net – 25-02-2016 at 10:30 PM
Complaint Registered 25-02-2016 at 11:36 PM
Complaint No FEB/7388

After all efforts. Card was activated but internet is not working. I have asked help from customer care and do some troubleshoot but nothing benefits.

Even some time Google open thereafter showing unable to view this page.

I have done this practice on 25-02-2016 from 10:30 PM to 12:00 and even I have called to support No – 1800-208-1955 about 20 times but no resolution is provided to me. Every time they asked for reset the button of Data Card but nothing useful status. Suddenly opening the Home page and if I tried to open Google then showing “error Page “.

For that i have registered complaint .please send engineer to check at my home or if not possible then process for refund without any further escalation.

As per my understanding, there is some Network Issues- please process for refund without harassing me further as per your policy, there should not be more than 15 days and not exceeded 1 GB.

In any cases, if both above clauses, I declare it, will not be defaulter for any way.

Now on 26-02-2016 – I had got reply from “Tarun Joshi MTS Customer Care “ as below

Further as per your compliant id FEB/7388 there is no issue with connectivity, hence we cannot refund the cost of data card as no issue is caused from our side.

I would like to know, as per TAT registered complaint – 15 days then if my complain is not resolved within stipulated time frame (Activate on 25-02-2016 to until resolved date) then why company will not bear and refund my money.

I don’t want money, Just

SEND ONE MTS Engineers to get it fixed, if it is not fixed due to any reason then processed for refund as I had bought this MTS card after verification with Customer Care at least 7 days.

At My Ashish (from Customer Care) – Forcibly closed my Cases – FEB/7551 telling me that my issues is resolved and there is no issues. I have requesting him not to close this complaint. But that guy closed it without customer consent.

Again New complain is registered – FEB/7551 with tat by 02-March-2016.
It is the policy of MTS to lapse the service period so that customer could not be refunded or not serviced. Just like a man cheating with Piza delivery boy for not delivering within time frame.


Arvind Kumar
9871869814


Add a comment...

MTS India has a new profile photo.

Shared publicly  - 
1
Rohit Kumar Birla's profile photo
 
No action till now?

MTS data card number: 8459204839
Complaint numbers: Jan/6560, Apr/21956, MAY/3142, JUN/11282
Email reference number: 576322, 694373, 697135, 698491, 762975, 764618,765660
Add a comment...

MTS India

Shared publicly  - 
 
Get Heard with www.MTSDiscover.com! Sign Up Now!
1
Priyadarshan S's profile photoArvind Kumar's profile photo
2 comments
 

REMINDER 9
Complaint registered - 219111.4.2016 on Jago Grahak Jago - 1800-11-4566 & 100 Social Media Websites complaint post

25 TIMES Called to Customer Care

Dear MTS TEAM

Called To Customer Care No in Below Time Slot

S.No Date Time Call Records Available
1 25 Feb 2016 06:14 PM
2 25 Feb 2016 06:15 PM
3 25 Feb 2016 06:55 PM
4 25 Feb 2016 10:47 PM
5 25 Feb 2016 10:50 PM
6 25 Feb 2016 10:52 PM
7 25 Feb 2016 10:54 PM
8 25 Feb 2016 06:14 PM
9 25 Feb 2016 11:02 PM
10 25 Feb 2016 11:03 PM
11 25 Feb 2016 11:12 PM
12 25 Feb 2016 11:13 PM
13 25 Feb 2016 11:14 PM
14 25 Feb 2016 11:22 PM
15 25 Feb 2016 11:28 PM
16 25 Feb 2016 11:29 PM
17 26 Feb 2016 2:14 PM
18 26 Feb 2016 2:16 PM
19 26 Feb 2016 3:22 PM 1246784581
20 26 Feb 2016 5:09 PM 8459577126
21 27 February 2016 11:28 AM
22 27 February 2016 11:28 AM SIMRAN
23 27 February 2016 2:00 PM ANISH
24 27 February 2016 5:30 PM PAWAN


MTS Data Cards – 84 59 634516
Data Card Activated – 25-02-2016
Ist Time Connected through Net – 25-02-2016 at 10:30 PM
Complaint Registered 25-02-2016 at 11:36 PM
Complaint No FEB/7388

After all efforts. Card was activated but internet is not working. I have asked help from customer care and do some troubleshoot but nothing benefits.

Even some time Google open thereafter showing unable to view this page.

I have done this practice on 25-02-2016 from 10:30 PM to 12:00 and even I have called to support No – 1800-208-1955 about 20 times but no resolution is provided to me. Every time they asked for reset the button of Data Card but nothing useful status. Suddenly opening the Home page and if I tried to open Google then showing “error Page “.

For that i have registered complaint .please send engineer to check at my home or if not possible then process for refund without any further escalation.

As per my understanding, there is some Network Issues- please process for refund without harassing me further as per your policy, there should not be more than 15 days and not exceeded 1 GB.

In any cases, if both above clauses, I declare it, will not be defaulter for any way.

Now on 26-02-2016 – I had got reply from “Tarun Joshi MTS Customer Care “ as below

Further as per your compliant id FEB/7388 there is no issue with connectivity, hence we cannot refund the cost of data card as no issue is caused from our side.

I would like to know, as per TAT registered complaint – 15 days then if my complain is not resolved within stipulated time frame (Activate on 25-02-2016 to until resolved date) then why company will not bear and refund my money.

I don’t want money, Just

SEND ONE MTS Engineers to get it fixed, if it is not fixed due to any reason then processed for refund as I had bought this MTS card after verification with Customer Care at least 7 days.

At My Ashish (from Customer Care) – Forcibly closed my Cases – FEB/7551 telling me that my issues is resolved and there is no issues. I have requesting him not to close this complaint. But that guy closed it without customer consent.

Again New complain is registered – FEB/7551 with tat by 02-March-2016.
It is the policy of MTS to lapse the service period so that customer could not be refunded or not serviced. Just like a man cheating with Piza delivery boy for not delivering within time frame.


Arvind Kumar
9871869814

Add a comment...

MTS India

Shared publicly  - 
 
Would you want people to see the most colourful festival of India through your eyes? 
Well then, if you are a student and wish to be in the middle of the action LIVE, drop in your contact details in the comments below and get an opportunity to be there and be rewarded if you turn out to be lucky !
1
1
Rohit Kumar Birla's profile photo
 
No action till now?

MTS data card number: 8459204839
Complaint numbers: Jan/6560, Apr/21956, MAY/3142, JUN/11282
Email reference number: 576322, 694373, 697135, 698491, 762975, 764618,765660
Add a comment...

MTS India

Shared publicly  - 
 
The dates are out and it's time for fun! 
Watch the line-up for the Bacardi  #NH7Weekender at Pune: http://bit.ly/195pJdb
1
Add a comment...

MTS India

Shared publicly  - 
 
Would you want people to see the most colorful festival of India through your eyes? 
Want to be in the middle of all the action and share it across your network, LIVE? 
Well, then drop in your contact details in the comments below and get an opportunity to be there and be rewarded if you turn out to be lucky 
1
rahul jain's profile photoRohit Kumar Birla's profile photo
2 comments
 



MTS data card number: 8459204839
Complaint numbers:  Jan/6560, Apr/21956, MAY/3142, JUN/11282
Email reference number: 576322, 697135, 698491, 762975, 764618
Add a comment...
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Welcome to the official page of MTS India. We love technology, movies, music, sport and innovation.