How have brands like Nokia, eBay, Citi and Karen Millen manage develop their social customer service strategies? We'll be exploring this at the Social Customer Service Summit 2014 in London on 13/14 May. Tickets available below...
Founder & CEO of Our Social Times - Social Media Consultant & Speaker
social media marketing, social media strategy, social media monitoring, social media speaker, social media management... You get the picture.
Our Social Times
Founder & CEO, 2009 - present
One of the UK’s most experienced social media consultants. A passionate advocate of the “socialisation” of business and the need for online customer engagement.
Social Media Consultant, Conference Host & Speaker
I'm one of the UK's most experienced social media consultants, advising clients such as Orange Business Services, Blue Square and The Telegraph Media Group, as well as start-up and celebrities.
I'm a regular conference host and speaker on all things 'social' in the UK, US and Asia. I also run social media training courses and write for Our Social Times, econsultancy, The Social Customer and various other 'social business' publications.
Listed as one of the Top 12 European Social Media Influencers by Salesforce.com in 2012, co-founded School for Start-ups with Doug Richard in 2009, co-founded etribes.com in 2005