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Linchi Kwok
183 followers -
Assistant Professor @CalPolyPomona
Assistant Professor @CalPolyPomona

183 followers
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How not to get replaced by machines
I was not exaggerating in my previous article when I discussed how " machines will soon perform more service jobs than humans ."  If it is still difficult to convince you, here is an additional example: " Meet Sally, the robot who makes perfect salads ."  T...

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How not to get replaced by machines?
I was not exaggerating in my previous article when I discussed how " machines will soon perform more service jobs than humans ."  If it is still difficult to convince you, here is an additional example: " Meet Sally, the robot who makes perfect salads ."  T...

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Machines are now replacing humans in service jobs
I am not joking. Machine serving people has now become the new reality, as I suggested in my recent discussion on  Multibriefs.com  . Here are just some examples: A restaurant with no hosts, no waiters, and no tables Burger-flipping robots Robot baristas   ...

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Machines are now replacing humans in service jobs.
I am not joking. Machine serving people has now become the new reality, as I suggested in my recent discussion on Multibriefs.com  . Here are just some examples: A restaurant with no hosts, no waiters, and no tables Burger-flipping robots Robot baristas   R...

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How to shut down bad online reviews
What can managers do to shut down bad online reviews? Here is a real example:  It started at the Broadway Oyster Bar in St. Louis this February when Mary S., a Yelper, left the business with a one-star rating and a description of the negative experience she...

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How to shut down bad online reviews
What can managers do to shut down bad online reviews? Here is a real example:  It started at the Broadway Oyster Bar in St. Louis this February when Mary S., a Yelper, left the business with a one-star rating and a description of the negative experience she...

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Put a Stop to Booking Abandonment (by Karen Valeria Sandoval)
"A second chance is all hoteliers need to get back in the game." By saying that, I am referring that the staggering numbers hotel websites get from the horrors of booking abandonment, which can be better understood as "cart abandonment." There could be vari...

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Valentine's Day Bonanza (By Sheila Lara)
Valentine's Day is an interesting day for many people. Some spend hundreds of dollars on their significant others on candy, flowers, food, and presents while others absolutely hate the day and its celebration of love; some even call this day Single Awarenes...

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Self-Promotion: Standing out Amongst the Competition ( By Amy Yoshinaga)
Do you find it difficult to get hired or even get an interview with an employer? I know because I do. With the job market becoming more competitive, it becomes more common and convenient for employers to seek employees through the Internet. Physically going...
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