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Leon Benjamin
Works at Sei Mani
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Leon Benjamin

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Is on-demand labour going to free people or enslave them?
My belief was that the Internet was going to empower people to create their own businesses. What has happened is the opposite. A few immensely powerful monopolies have sprung up, and wherever you look, it’s winner takes all. In whatever niche I look at, there are a handful of big winners, with thousands of losers.
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The unit of work is no longer a whole job. #fractionalwork  
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Freedom or slavery? #ondemand  
Growing numbers of Americans no longer hold a regular ''job'' with a long-term connection to a particular business.
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World class #devops  services provider.
Enterprise DevOps And Continuous Delivery Consulting
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Useful. Insightful.
In Order To Beat 'Em, You Have to Know Their Game ...
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In the world of travel, every so often you experience a type of customer service you only expect from taking an entire floor of the Ritz, Savoy or Mandarin Oriental.  You know, the kind of service a superstar gets when they're paying £100,000 a night.  Lawrence of Morocco just showed me how that kind of service can be done by a small business steeped in its own history that's been operating for many decades as a tour operator in Morocco. #morocco  

They got a large number of small things right end-to-end, from the best seats on the plane, transfers to hotel and airport, choice of hotel based on what we like, places to eat, trips to take. Everything just worked, no glitches, no mistakes. This cannot have been a one off, I got lucky experience.  It was too slick, passionate and well practised and executed to be a mistake.

Thank you for humanising my travel experience. Many large organisations could learn a lot from you. You don't have a new customer, you have a new relationship and a new friendship.  I'll be raving about you to all my friends.

http://winningbysharing.typepad.com/oaxaca/2015/04/lawrence-of-morocco-and-the-art-of-customer-service.html
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Have him in circles
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+Thomas Power Well worth a read. A side effect of fractional work I hadn't really thought about. #fractionalwork  
In the new world of on-demand everything, you’re either pampered, isolated royalty — or you’re a 21st century servant.
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Everyone and everything is connected. #socbiz  
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Leon Benjamin

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"the world has become one giant network" Agreed. #networks  
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Do you feel like a submarine in the desert? I do. #outsider  
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Leon Benjamin

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Interesting development.
As a big fan of the group persistent chat functionality that the Slack platform offers (as well as its competitors in Hall, Flowdock, Hipchat etc.), I'm truly delighted at this move from Jive Software. The upcoming Jive Chime platform offers: Messaging for Work No matter the location, ...
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People
Have him in circles
1,634 people
Trond Hov's profile photo
Gisela Tenbusch's profile photo
Nadya Lyushina's profile photo
Mazin al-araimi's profile photo
Margriet Groenevelt's profile photo
Michael Rudzik's profile photo
Irene Becker's profile photo
E. J. “Jay” Williams, Jr.'s profile photo
Kelly Lockhart's profile photo
Basic Information
Gender
Male
Story
Tagline
Social collaboration practitioner
Introduction

Leon is a social media practitioner and has managed a number of successful social software implementations with Virgin Media, British Airways, Microsoft & BT.  He is the author of Winning by Sharing, a ground breaking book about the impact of social media on the future of work (published in 2005).  He is the co-founder of Sei Mani, which helps large organisations become social and network centric.

Previously spent 20 years designing and delivering complex IT transformation programmes, managing enterprise change and agile software development in financial services, telecommunications, retail and travel, for blue chip companies, counting Union Bank of Switzerland, Dresdner Kleinwort Benson, Barclays Capital, Andersen Consulting, Airtours, Opodo, BT, Tesco, Argos, Carphone Warehouse and Aviva.


Bragging rights
My Core Process: Revealing Truth
Work
Occupation
Social media practitioner. Enterprise adoption analyst
Employment
  • Sei Mani
    Co-founder, 2011 - present
  • Virgin Media Plc
    Enterprise Social Media Programme Manager, 2011 - 2014
Dar Ayniwen Villa Hotel is nothing short of an experience of paradise. Imagine the feeling you would get discovering an oasis in a desert except when you arrive it's better than that. Set in lush palm tree sprinkled grounds with its own bird sanctuary, it provides an atmosphere of peace and tranquility. Even when the hotel is full (it only has accommodation for 18 people), you always feel as though you have the place to yourself. With rooms in the main house and in the gardens we stayed in Le Rotunde at the end of the gardens. It is exquisitely and authentically decorated with a beautiful round bedroom (and of course, a round bed), a bathroom that cleverly blends retro decor with modern facilities, and has its own swimming pool. Service and food is 5 star, actually the whole experience is 5 star. We couldn't get enough of Dar Ayniwen, and enjoyed it so much we just had to stay one more day. We'll be back again next year as sure as the sun shines, to visit a paradise that maybe the world's best kept secret.
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Public - 2 weeks ago
reviewed 2 weeks ago
1 review
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