We sincerely apologize for letting you down. Our intention is to give every customer the best RV experience possible when they visit us. We clearly did not do that when you visited us in Tampa. For that we sincerely apologize. However, if you are willing to give us a second chance, we would appreciate that opportunity. If that is something you would like to do, please contact Scott Caylor, our Sales Director, at extension 4731. Again, we apologize for how you were treated.