Interviews should be challenging, but never brutal. Candidates are evaluating you as much as you are them, so it’s important to treat them well. Simple things like office tours and saving time for questions in interviews show people they're valued, regardless of whether they get the job.

It’s amazing what a difference this can make. At Google, we’ve gone from people telling horror stories about our interview process, to 80% of people we DIDN'T hire saying they'd recommend that a friend apply. (Working on getting it to 100%)  All it took was taking the time to put ourselves in the candidate's shoes! #workrules #hiring #google
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