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Laszlo Bock
Works at Google
Attended Yale School of Management
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Laszlo Bock

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Disinterest. Not exactly the first thing you look for in an interviewer, right? Actually, bringing in a cross-functional interviewer with no skin in the game for the role in question is an excellent way to get impartial feedback. They won’t be concerned about the particular job being filled, but will be very concerned about keeping the quality bar at your company high. Considering that most people you hire will grow into different roles over time, that’s really the most important measure. #workrules #hiring

More at www.workrules.net
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Laszlo Bock

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There’s so much we can all do to make work a better experience, and I’m excited to share a few tips in my keynote at #Atmosphere15, a +Google for Work digital event. I’ll cover advice on how to bring together teams of different generations and with different work styles, provide insights from high-performing managers on how to create happy, engaged workers, and much more. 

I’d love for you to join me. If you’re interested, sign up here: https://goo.gl/jXPsdW #workrules
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Experience i meant. 
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Laszlo Bock

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It can be scary to be transparent, but the benefits make it worth it. In fact, just by sharing information, results improve. When New York state started requiring hospitals to post death rates from coronary bypass surgery, those rates fell by 41% over four years. Just by making performance transparent, patients received better outcomes.

So even if the idea of opening up makes you nervous, it’s worth it to find places where you can start. Even seemingly small things can have a big impact. #workrules #transparency

More advice at www.workrules.net
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I just finished the chapter, "Culture Eats Strategy for Breakfast". Excellent!
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Summer is nearly here, which for many of us means it’s almost intern season! If you’re expecting an intern or any other new hire for that matter, and wondering how best to welcome them, we’ve found five things that make a big difference on how successful new folks are. How big? When we shared this advice with managers, those who followed it saw their new hires become effective 25% faster than their peers, saving a full month of learning time. So hang onto this as a reminder and share it with anyone who’ll be managing someone new. I guarantee they’ll appreciate it!

More advice for new managers and new hires at workrules.net

#workrules #hiring #newhires #advice
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Hw
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Laszlo Bock

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Everyone would like their work to be meaningful, but not all jobs make that possible, right? Turns out, it’s all in how you think about it. By connecting your work to how it benefits others, you can find meaning in just about anything.

A prime example is Chhapte Sherpa Pinasha, a former Everest guide who now works in a New York deli. According to Pinasha, “the two jobs are not really different,” since “both involve helping people.” Instead of seeing his job as merely slicing lox, he’s found the deeper meaning in what he does, motivating him to do his best work. 

No matter what you do, there’s someone benefitting from it. Figure out who and use them as inspiration.

For more work rules, check out this quick guide: http://goo.gl/XFD9U4

Even more at: www.workrules.net

#workrules #google #meaning #inspiration
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Laszlo Bock

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Since I first started working, I’ve amassed a random walk of jobs that can best be described as a guidance counselor’s nightmare. Yet in too many of them, the one constant seemed to be that people weren’t being treated the way they deserved to be. In fact, for most people, work was just a means to an end, or worse, a downright miserable experience. We spend more time working than doing anything else in the world. It’s not right that the experience of work, even at some of the best employers, should be so demotivating and dehumanizing.

"Work Rules!" is my attempt to make things better. By sharing experiences from companies that have been successful by putting their people first and the academic research that backs up this approach, my hope is to arm you with the tools you need to improve work everywhere. 

To help you get started, I’ve put together this brief guide with what I believe to be the ten most important rules for developing a healthy, happy and productive workplace. If you find it inspiring, there’s much more in the book at www.workrules.net. Hope you enjoy! #workrules
We spend more time working than doing anything else in life. Yet for too many people, the experience of work is demotivating and dehumanizing. I don’t think it has to be this way, and I’m willing to bet you don’t either. At Google, we’ve learned a ton about what makes for an enjoyable and productive workplace. We’re not alone – lots of other companies, ranging from grocers (e.g., Wegmans) to textile companies (e.g., the Brandix Group) to Brooklyn...
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Nice design too!
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Laszlo Bock

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Everyone loves focusing on the top performers. The bottom need just as much attention. Most struggling employees aren't bad people, and want to get better. Invest in them. Help them build the skills they need to become stronger. Even if they only end up average, you’ll get a large boost in overall productivity. Going from #9 out of 10 to #5 out of 10 is a huge change.

And by being transparent and supportive early on, you’ll be able to help those that can't improve see that, and make the right transition. #workrules #management

More tips at: www.workrules.net
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Corporate America at its best!
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Laszlo Bock

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Soliciting referrals from employees is a useful tool, and one we leaned on heavily in Google's early days. But most people only have a few referrals top of mind, reducing a potential torrent of candidates to a trickle. 

The good news is, people know more great people than they think, and there’s an easy way to jog their memories. Instead of asking for referrals generally, use questions like: “Who's the best salesperson you’ve ever worked with?” to get recommendations for particular roles. At Google, just making this switch increased our referral volume by 1/3 and helped incredible people get hired. #workrules #google #hiring # referrals 

More hiring tips at workrules.net
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What’s more clever than a good brainteaser? Letting people show their skills and accomplishments. The best interview questions aren’t clever at all. “Tell me about a time your behavior had a positive impact on your team” and “Tell me about a time you had difficulty working with someone” are a few of my favorites. They may be bland, but if you use them consistently they make it easy to separate superb candidates from the rest since the best people have such better examples to share. What are some of your favorite questions?
 #workrules #interviews #hiring #justsaynotobrainteasers

More tips at www.workrules.net
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If you this position wasn't posted, which company would you apply to?
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One of the best ways to demonstrate trust in your employees is through transparency. After all, if you believe people are good, you shouldn’t be afraid to share information with them. 

At Google, everything from product roadmaps to launch plans are visible to employees via our intranet. Likewise, almost our entire code base is available to engineers from their first day at work. This openness keeps everyone informed of what’s going on, reducing redundant work and empowering people to be effective guardians of the company’s core values.

What the right level of transparency looks like will be different for each company. But the bottom line is that if you believe your people are your greatest asset, you owe it to them to be open. #workrules #open #transparency #culture #google

See more work rules here: http://goo.gl/XFD9U4 or learn more at www.workrules.net 
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How else can transparency be #ensured at a high #scale level?
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Laszlo Bock

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Latest update on our "bias-busting" at Google.  "Combating our unconscious biases is hard, because they don't feel wrong; they feel right. But it's necessary."  
More than half of the Internet giant's nearly 56,000 employees have taken part in unconscious bias training.
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Laszlo Bock

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My 10-minute keynote from Google's Education on Air Hangout last week starts at 2:36:15.  Some thoughts on how what we've learned at Google and in writing "Work Rules!" can apply to education.
http://bit.ly/1FheHpT   #workrules  www.workrules.net
Join us for a free online conference. You have the best seat in the house (your own!) to learn with other educators. Explore the conference schedule below.
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Education
  • Yale School of Management
  • Pomona College
Work
Employment
  • Google
    SVP, People Operations, present
  • Agilone, Inc
    Independent Board Member
  • Evolv, Inc
    Independent Board Member
  • General Electric
  • McKinsey & Company
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Married