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KnowledgeOwl
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Knowledge base teamwork: 7 steps to producing documentation at scale | KnowledgeOwl
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Check out these 7 handy rules for avoiding documentation pitfalls
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Fantastic new event for customer support pros in London – we all need to take care of our mental health
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How topical authoring isn't a magic bullet, and we need to update our processes along with the technology
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THIS: The role of gender bias in technical writing from a male ally
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How technical writers can be included in other parts of the team
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The challenges that a technical writer faces in his or her job - more than just typos!
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NEW POST: How to know when your company needs a knowledge base
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Check out this bio of Tom Johnson, Technical Writer, San Jose.
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Here's the data: Most developers think we should spend more time on documentation
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