Profile

Cover photo
Verified local business
Kirkley Hotel and Conference Center
Hotel
14 followers|1,671,375 views
AboutPostsPhotosVideos

Stream

 
The Kirkley Hotel is happy to host the Virginia Association of Volunteer Rescue Squads Conference!
1
Add a comment...
Have them in circles
14 people
Candy Floss Events's profile photo
Brian Goldman's profile photo
Tommy  Mayberry's profile photo
lexie huiner's profile photo
Misty Hickman's profile photo
Leo Paul & Associates's profile photo
Steve Gunter's profile photo
Anyah Fredriksson's profile photo
Cahaba Grand Conference Center's profile photo
 
Need a place to have your company meetings? The Kirkley Hotel has the perfect accommodations to host and cater your company event! Call (434)237-6333 and ask for the sales department.
1
Randy Cox's profile photo
 
Beware!  If you cant get to the this hotel even when snowed in, they charge you for the room.
Add a comment...
 
Three Star Boutique Hotel!
 Top Rated on Tripadvisor.com and just minutes from the campus, the Kirkley Hotel and Conference Center is affordable elegance that’s just like home.
 All of our rooms offer:
 - Free high-speed wireless internet access
 - High definition plasma TV with HBO and Encore
 - Free parking
 - Daily Newspaper
 - Spacious desk
 - Indoor pool
 - State of the art fitness center
 - Full service dining facilities
 - Full Meeting facilities
 - Starbucks coffee
 Call 1(866)510-6333 to make your reservations today!
1
Add a comment...

Kirkley Hotel & Conference Center - Lynchburg has a new profile photo.

Shared publicly  - 
1
Add a comment...
Contact Information
Map of the business location
2900 Candlers Mountain Rd Lynchburg, VA 24502
2900 Candlers Mountain RoadUSVirginiaLynchburg24502
(434) 237-6333kirkleyhotel.com
Hotel, Boutique Hotel
Hotel
Boutique Hotel
Conference Center
Conference Hotel
Wedding Venue
The Kirkley Hotel is a full-service, affordable-luxury boutique hotel in Lynchburg, Virginia . 

The hotel features unique custom furnishings, luxury bed linens, luxury bath linens, upscale bath amenities, and warm personalized customer service . Business and leisure travelers' needs are well attended to . 

Each room is equipped with a generous-sized work desk, large plasma TVs, large dresser, refrigerator and microwave oven. Each guest has free-of-charge access to the swimming pool and gym . High-speed wireless internet access and USA Today are also free of charge . We offers free shuttle service to the Lynchburg Regional Airport and Lynchburg Amtrak Station . 

Located in the heart of the central business district of Lynchburg, VA, the Kirkley Hotel is nearby Liberty University, Lynchburg College, and all major shopping and services . 

The hotel offers a full array of food and beverage services from a full-service breakfast, dinner and lounge, to large-scale banquets, business meetings, and weddings . The staff personally assures each guest's happiness with its hospitality and creativity .
Google+ URL
People
Have them in circles
14 people
Candy Floss Events's profile photo
Brian Goldman's profile photo
Tommy  Mayberry's profile photo
lexie huiner's profile photo
Misty Hickman's profile photo
Leo Paul & Associates's profile photo
Steve Gunter's profile photo
Anyah Fredriksson's profile photo
Cahaba Grand Conference Center's profile photo
Make a Reservation
3-star hotel
$102
Book at Hotels.com
More
Booking links sponsored. $115 incl taxes & fees
Write a review
Review Summary
4.3
99 reviews
5 star
496 reviews
4 star
210 reviews
3 star
56 reviews
2 star
19 reviews
1 star
11 reviews
Business option with stylish rooms, plus an indoor pool, gym & a casual American restaurant.- Google
"For the Road Warrior, the Great Room offers a "Road Warrior" option at $15.99."
"Good service and convenient location (close to restaurants."
Photos
Scrapbook photo 2
Scrapbook photo 3
Scrapbook photo 4
Scrapbook photo 5
Scrapbook photo 6
Upload public photo
Your Activity
All reviews
Adam Coday's profile photo
Adam Coday
a week ago
My sister and I received a quote from the Kirkley for a 5 night stay during Memorial Day weekend at a reduced nightly rate, and with our first and last nights free of charge. Ecstatic, we booked right away. Big mistake! After returning our key, the woman behind the counter gave us a total that was nearly $200 more than the total they quoted 3 weeks prior. My sister pointed this out to the woman who then calmly brought the matter to her manager's attention. The manager approached us, immediately combative, with a printed copy of our quote in hand that stated we were given 2 nights free. Despite having printed this from their own system directly and being shown the emailed copy from my phone, the manager informed us that because we stayed 5 nights, we were expected to pay the full rate for a 5 night stay. I asked why we were given a misleading quote for 2 free nights, and she argumentatively said that we weren't. I pointed out all the areas of her print-out that clearly indicated otherwise, including the total, and she told me this was "obviously" a system error. I then asked her why the Kirkley's error would be our responsibility as customers. Her verbatim response was a stern and rude: "Sir, you stayed 5 nights." This dialogue repeated itself in varying forms until someone (I don't know who) brought out the Kirkley's owner for resolution. The owner asked what was going on, I referred to both copies of the quote, and when my sister tried to speak, he interrupted her and said her point was "irrelevant." He then turned to his employees and asked if they knew the reason for the error, and a new woman standing behind the counter explained that she knew about the system error ALL ALONG. Having now been told by a member of their own staff for the second time that the Kirkley was responsible for the error, I turned to the owner and angrily said "We shouldn't have to pay for the Kirkley's mistake." The owner immediately pointed his finger at me and said that I was being disrespectful - my tone, my body language - apparently everything about me was disrespectful. But after a moment of silent introspection, I told him he was correct and I apologized. After my apology, the owner pointed at the woman behind the counter and told her to charge us based on the original quote and demanded that she be careful with future quotes before turning back to me with a raised voice and telling me that I needed to learn a lesson about humility. I regrettably responded by saying, "Hence my apology." With his raised voice, he shouted "I'm a humble man!" and told me I needed to be humble too because they're victims of their own system's error - this among many other loud reasons to justify his inexcusable behavior as he walked down the hall, repeatedly declaring to me that he was "a humble man." I still have no idea what humility had to do with the situation whatsoever, or who he was trying so desperately to convince that he was a humble man -- us, or himself? The only lesson I learned was that openly boasting about one's own humility while criticizing that of another is in no way humble at all. Let alone with an audience present. The humble thing to do would have been for the Kirkley's owner to likewise apologize for his own behavior that had become far more escalated and disrespectful than that of my sister or myself at ANY point during the fiasco. Instead, he resorted to hostility and continued to scold us. Ultimately, I'm thankful that the owner chose to honor the original quote, but I'm appalled by the way the owner and his staff treated us by attempting to shift blame and responsibility for their own system's failure onto their customers whose patronage their business relies on, and by perpetuating the argument when the owner turned it into a personal matter by questioning my overall character and shouting at me from the hallway. Marble floors and good food are not enough to justify blatant unprofessionalism, abysmal customer service, and public degradation.
• • •
Adam Green's profile photo
Adam Green
a month ago
Good service, very nice feel. FAST elevators. Room service woke us up at 9 though.
JOHN TROY's profile photo
JOHN TROY
a week ago
Loved it! Great Staff. They actually care about the guests. The prices are fantastic.
Rachel MacPherson's profile photo
Rachel MacPherson
3 weeks ago
Excellent food, the wait was a bit much but their lounge made up for it. The only other cork was their hostess station which is over in a corner, hidden from view.
Justin Sill's profile photo
Justin Sill
3 weeks ago
Nice facilities. Nothing flashy, but the conference room was excellent for our professional meeting and dinner.
Dean Hwang's profile photo
Dean Hwang
a month ago
We only visited the hotel for brunch, but our experience was great. The service was prompt, and the decor was clean. The food was high quality, and there was a large variety. I would definitely go again, but it can be a little pricey. All in all, it was great value.
Corey Binette's profile photo
Corey Binette
3 months ago
Although my price was discounted it waa still not that pricey. Room as clean and well appointed. Staff was pleasant and helpful. Overall very nice place
Jared Carey's profile photo
Jared Carey
2 months ago
Nothing about our stay was fantastic. Trouble checking in (we got sent to an occupied room). The bathroom is extremely small, though it's kind of to be expected with an older hotel. It's been remodeled recently and it's perfectly serviceable but not 'nice'. Our stay was just sort of 'eh'. The nicest part of the whole thing is the lobby.