Response from the owner - 3 years ago
We're very sorry to hear this. We always aim to book appointments there and then with anyone who decides they'd like to go ahead when they visit our showroom.
We record a note of all telephone conversation and unfortunately we don't have any record of any communication with you.
We can assure you that this is not typical of how we do business and would like to apologise sincerely for any inconvenience caused.