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Kim Larkins
137 followers -
Training Director and full time Mum - leadership, team building and customer service specialist.
Training Director and full time Mum - leadership, team building and customer service specialist.

137 followers
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Some practical tips for conducting effective performance and development reviews .... 
A large study showed focusing on employee strengths during reviews led to a 36 percent increase in productivity. http://onforb.es/1sOry6y 

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Loved this! A great reminder for us all ...

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Great post with practical application on Persuading Your Boss +Karin Hurt hosted by +Tanveer Naseer
+Tanveer Naseer  Thanks so much for hosting the #imperfectboss  conversation on your awesome blog today.  Namaste.

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Some really useful tips on managing your stress levels in this Forbes article. #stressmanagement   #stress   #stressrelief  

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We've recently updated our multi-page How to Improve Customer Service Guide. Take a look; your feedback would be appreciated! #customerservice  

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One day chairing meetings course. Only £299 + VAT

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Great post from @Karin Hurt. How do you deal with moody people at work?
Do you have any creative ways of responding to a colleagues mood like Karin's story of the Barbie twin dolls?

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First Line Manager Training - Open Course, Only £299 + VAT
4th February 2014, Atlantic House, Reading, Berkshire, UK.
Fantastic new training course added to our portfolio today; click the image below for more information:

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Join us for some practical Telephone Skills Training on 21st January 2014 in Reading, Berkshire. Only £299 + VAT. Few places left; hurry!

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A must read for anyone developing their leaders. Leadership development needs development solutions that provides real life learning experiences to address the complexity of today's world.
Great post @TanveerNaseer 6 Steps for Effective Leadership Development http://bit.ly/1cJZVFG by Therese S. Kinal #leadership
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