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Ken Lasko
Works at Event Zero
Attended University of Guelph
Lives in Guelph, ON
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Ken Lasko

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Capturing Network Traceroutes in Lync/Skype for Business
If you've ever trolled through the QoEMetrics database (a great way to while away a lazy Saturday afternoon) you may have come across a few tables that made you go "What the....?".  One table that might catch your eye is the TraceRoute table.  In all likeli...
If you've ever trolled through the QoEMetrics database (a great way to while away a lazy Saturday afternoon) you may have come across a few tables that made you go "What the....?". One table that might catch your eye is the ...
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Ken Lasko

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Testing Inbound PSTN Connectivity Directly from Lync/Skype for Business
File this one under "It's obvious once you think about it for even a second"... I was recently attempting to get a SIP trunk working to a new Sonus gateway located in Event Zero's head office in Brisbane, Australia.  I wanted to test inbound calls to the ga...
File this one under "It's obvious once you think about it for even a second"... I was recently attempting to get a SIP trunk working to a new Sonus gateway located in Event Zero's head office in Brisbane, Australia.  I wanted...
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Ken Lasko

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Selective Caller ID Blocking in Lync/Skype for Business
Once in a while, a customer asks how they can block caller ID on outgoing calls in Lync/Skype for Business. If they're interested in blocking caller ID on all calls, then the answer has always been simple: use the Alternate Caller ID field in Voice Routes. ...
Once in a while, a customer asks how they can block caller ID on outgoing calls in Lync/Skype for Business. If they're interested in blocking caller ID on all calls, then the answer has always been simple: use the Alternate C...
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Ken Lasko

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Dealing with Overdialing in Lync/Skype for Business
If you've never heard the term "overdialing", you're not alone. I hadn't heard of the term either until Greig Sheridan mentioned the term to me one day. But after reading a few definitions on the web, I realized that I knew about it, but didn't know it had ...
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Out of the Gutter: The Ken Lasko Story, Part 3, Part II
One day in the late 1990's, I got a call from an old co-worker from my Microsoft days asking me if I wanted to help out on a 3-month long consulting job for the provincial government managing their Microsoft Mail 3.5 system. I told him that I've never even ...
One day in the late 1990's, I got a call from an old co-worker from my Microsoft days asking me if I wanted to help out on a 3-month long consulting job for the provincial government managing their Microsoft Mail 3.5 system. ...
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Response Groups Stop Responding
Our company ( Event Zero - makers of the best Skype for Business analytics software out there BTW ) relies on Skype for Business response groups for our sales and support queues.  Last week, I noticed that every single one of them on two separate pools were...
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Ken Lasko

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Selective Caller ID Blocking in Lync/Skype for Business
Once in a while, a customer asks how they can block caller ID on outgoing calls in Lync/Skype for Business. If they're interested in blocking caller ID on all calls, then the answer has always been simple: use the Alternate Caller ID field in Voice Routes. ...
Once in a while, a customer asks how they can block caller ID on outgoing calls in Lync/Skype for Business. If they're interested in blocking caller ID on all calls, then the answer has always been simple: use the Alternate C...
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In-Call QoE Reports in Skype for Business
When a Lync or Skype for Business user is in a call, the client is continually capturing call quality data that is invaluable in helping diagnose call issues. There are lots of metrics that are recorded, like round-trip times, network jitter, packet loss an...
When a Lync or Skype for Business user is in a call, the client is continually capturing call quality data that is invaluable in helping diagnose call issues. There are lots of metrics that are recorded, like round-trip times...
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Ken Lasko

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Address Book Normalization in Skype for Business
A constant problem with Enterprise Voice in Lync is the fact that phone numbers stored in Active Directory often are not stored in the E.164 format that Lync requires for proper functionality.  If the numbers aren't recognizable, then the Lync client won't ...
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I deployed lync server 2013 in my business. I encountered a problem with the numbering plans.
In France national calls is with 10 digits and the country code (+33) : example: I have assigned to a user this uri sip: tel:+33970263200;ext=444
+33970263200 Is the direct line and 444 is the short number for calls internally.
 444 is the phone number of the user in AD, but when I dial 444 I can not get to call ( lync says I 'm not allowed to make this call ) . What should I put in the file ( Company_Phone_Number_Normalization_Rules.txt ) ???

what is the $ means?

Thank you for help
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Ken Lasko

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Large Scale Extension Dialing in Lync
I was recently working a pretty large Enterprise Voice deployment that had more than a hundred sites located around the world. Every site used DIDs for their users phone numbers, but wanted to be able to reach every other site using a 3-digit site code, plu...
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Hi Ken, could you help me please, I have lync server 2010 in my datacenter  running as a virtual machine deploys with lync phone edition all ip phone is working, I can make outbound pstn call, now I need configure a hunt group in a respond group so I can receive pstn calls. I have a smb, I use it as mediation server and gateway for my Lync server 2010.
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Ken Lasko

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Out of the Gutter: The Ken Lasko Story, Part 3, Part I
Part 3, Part I - Tech Support Hijinks In the spring of '94, I went to a local job fair to look for a summer job that was different than working at the 1 hour photo lab as I had done previous summers. After browsing a while, and leaving my resume at a few pl...
Part 3, Part I - Tech Support Hijinks In the spring of '94, I went to a local job fair to look for a summer job that was different than working at the 1 hour photo lab as I had done previous summers. After browsing a while, a...
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Work
Occupation
UC Product Master
Employment
  • Event Zero
    UC Product Master, 2015 - present
  • Buchanan Associates
    Managing Consultant, 2015
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Guelph, ON
Story
Introduction
I'm the Lync Product Master at Event Zero and a Lync MVP. My specialties (surprise, surprise) include Lync and Exchange. I worked at Microsoft a long, long LONG time ago as a support tech, and am pretty sure they installed a chip in my skull during one of the awesome parties they had back then. To give you an idea on how long ago I worked at MS, the first product I supported was MS-DOS 6.2! I moved on to greener pastures shortly after Windows 95 hit the scene, but still look back with fondness at those carefree days. I can be contacted via email at klasko@lyncoptimizer.com.
Education
  • University of Guelph
    Computer Science, 1990 - 1995
  • Centre Hastings Secondary School
    1985 - 1990
Basic Information
Gender
Male
Apps with Google+ Sign-in
  • Yatse