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Kelowna RVs -a division of Kelowna Truck and RV Ltd.
RV Dealer
Today 8:30AM–5PM
100 followers|402,729 views
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1780 Byland Rd West Kelowna, BC V1Z 1A9 Canada
1780 Byland RoadCABritish ColumbiaWest KelownaV1Z 1A9
+1 250-769-1000kelownarvs.com
RV Dealer, Motor Vehicle DealerToday 8:30AM–5PM
Friday 8:30AM–5PMSaturday 8:30AM–4:30AMSunday ClosedMonday 8:30AM–5:30PMTuesday 8:30AM–5:30PMWednesday 8:30AM–5:30PMThursday 8:30AM–5:30PM
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Review Summary
5.0
14 reviews
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"Their service is awesome and their staff is very helpful."
"I am really impressed with the customer service at Kelowna RV's."
"Effusively polite and friendly, good communication."
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Stuart Syme's profile photo
Stuart Syme
8 months ago
I wish I had found this dealer before I bought my trailer. Regardless, I have had excellent service from this shop. So many dealer service shops will deal first (or only) with owners who purchased at that dealership. They took me in anyway and if I always have a choice, I will always come to Kelowna RV for service. I have been impressed by the Service Manager - easy to talk with, easy to understand, always reachable - and by the Techs - each has a different style but all are dedicated, thoughtful, and thorough. The yard crew are all polite and helpful. I am never close by when my trailer needs service. I have e-mailed and phoned for help. In every case but one I towed the trailer to the shop. But in all cases, they walked me through some troubleshooting first. When a friend wanted to buy a trailer I took her here. She was happy that day with the experience and she is still happy today with the trailer.
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Response from the owner - 8 months ago
Thank you so much! We are so happy to have offered you such great service not just once, but over time!!
Clare Sucloy's profile photo
Clare Sucloy
a year ago
During the summer, both my husband & I, started to look at RVs, this would be our first purchase - and when we met Randy, he was extremely friendly, professional and went out of his way to guide us to look at mobile homes within our budget. We never felt pressured to buy, and when the time comes, we will only buy from Kelowna RVs. Clare & Kelly.
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Tom Elwood
2 years ago
Very service oriented. Took me in on short notice, fixed it the same day. Effusively polite and friendly, good communication. Beware their shop rate is $130/hr (2014) so you pay for it!
Response from the owner - a year ago
Thanks so much for taking the time to review and rate Kelowna RVs. We are happy you had such a positive experience with our knowledgeable staff. We pride ourselves to customer care and building lasting relationships so please let us know if ever we can assist you in the future!
Arslan Adil's profile photo
Arslan Adil
3 years ago
I've had a great experience dealing with Kelowna RVs. Their service is awesome and their staff is very helpful.
Aaron Bull's profile photo
Aaron Bull
a year ago
Awesome customer service. We appreciated their effort to have our new trailer ready to go in less than 24 hours. Gil, Larry and everyone in service were so helpful. Thank you!!!
Response from the owner - a year ago
Thank-you for taking the time to Rate and Review Kelowna RVs! We are so happy that you were impressed with our friendly service and sincerely wish you the best camping experiences in the future! If we can be of any assistance to you please reach out to us -even if you live up North :)
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Janelle Hedrich
4 years ago
I couldn't find the part I was looking for anywhere but the guy in the parts store took the time to listen to my problem and offer an even better, more cost-effective solution - and he had what I needed to get the job done! This is my new go-to place for parts and service. Thanks Doug...
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Marianne Dahl
a year ago
Great service and a team with integrity. i wouldn't buy an RV anywhere else!
Response from the owner - a year ago
What a great compliment! We remember helping you through the buying process Marianne. It was an absolute pleasure to get to know you and help determine what your needs and wants really were when investing in an RV lifestyle. Please let us know if ever in the future Kelowna RVs can assist you again!
A Google User
4 years ago
The staff were very helpful and friendly, and the selection was great & on top of it all delivery was quick!