Their conditioner is a 3 in 1!! You can use their conditioner as a leave in conditioner if you want. When I used my Carmel treatment i spritzed my hair with water to make it damp and put their conditioner on my hair then I put the Carmel Treatment over my hair and applied my shower cap then satin bonnet and slept with it in my hair overnight. When I woke up in the morning I rinsed that out my hair good then applied my 1st shampoo which helps remove the Carmel treatment but doesn't really lather up. Once I rinse that shampoo out really good, I apply my 2nd shampoo to my hair and it lathers up to PERFECTION & while I lather my hair I make sure I let that shampoo sit on my hair for about 2 minutes before I rinse it out. Once I rinse it out really good I apply the conditioner AGAIN and let it sit on my hair for about 3 minutes before I do my final rinse and rinse it out and then I ring my hair out with my hands and use a tshirt to dry it out a little more. After that I use my blow dryer that was recommended by ETAE owner Kisha which is the 1900 watt by Red Kiss, it was on Amazon for $30.98 with FREE shipping. After I blow dried my hair I applied literally a pea sized amount of their BUTTERSHINE to my hair then pressed & flatironed my hair. Now I'm old school I use the pressing comb & flatirons off the stove but the Solano flatiron brand is highly Recommended by Ms. Kisha and when I didn't want to BLIWDRYER my hair I just let it airdry and it did just fine because I put my hair in 2 plats and covered my hair with my satin ebonnet or satin bouffant that I got from EboniCurls.