- Concordia UniversityDigital Content Strategy - Consulting, 2013 - presentAs part of the university's Communication Services department, I collaborate with academic and administrative units (especially research centres and libraries) to ensure that the university’s digital presence reflects its identity, strategic priorities, and best serves the people that use it. My work has involved analyzing and mapping content, identifying user requirements, translating business requirements into functional specifications, and more. I develop, enhance, manage, and help others develop content suiting public and private Web sites, mobile and social media, and news.
- Adomoc InternationalFounder, 2010 - presentI'm making a global space for people to get information, discuss, purchase, and otherwise aggregate around the strategy board game, Adomoc.
- Technology Evaluation CentersDirector of Knowledge Services, 2002 - 2013I led and directed the research strategies for advisory firm, Technology Evaluation Centers (TEC). I was responsible for directing the bulk of the analysis content, which centered around in-depth evaluation of enterprise software systems. I developed many of the company's research models, reports, and services, while overseeing competitive intelligence and decision support projects (for both end users and software vendors). I formed the company's writing, editing, translation, analyst, and data management teams, managing up to 30 people. In other roles, I led the information management and collaboration research (content management domains like ECM or WCM) both internally and serving as TEC's public-facing analyst as well as initiated and developed resarch on free and open source software systems/business/ecosystems. I worked on projects with organizations from sectors such as manufacturing to government; as well as led and participated in projects to evaluate and model business requirements in order to express them as technical software requirements. I also developed strategies for SEO, social media, and specialized data analyses.
- Technology Evaluation CentersContent Manager & Open Source Analyst, 2002 - 2008
- IntrawareContent Manager, 1999I started as a software analyst, moved into copyediting and content management, and took on marketing writing and PR roles.
- John F. Kennedy UniversityLab/Network Technician, 1997
- BASSWAN System Administrator & ACD Admin, 1993
- McGill UniversityLibrary and Information Studies (MLIS), 2015
- University of California BerkeleyPhilosophy (BA), 1999
- UC Berkeley ExtensionEditing Courses, 2000
- AT&TCertification in AT&T Definity PBX Administration, 1995
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