- McGill UniversityLibrary and Information Studies (MLIS), 2015
- University of California BerkeleyPhilosophy (BA), 1999
- UC Berkeley ExtensionEditing Courses, 2000
- AT&TCertification in AT&T Definity PBX Administration, 1995
- John Abbott CollegeTeacher, 2015 - 2016I taught several courses in the Information and Library Technologies program. These addressed the government information, e-government data, publishing industry, public relations, and indexing and abstracting (including taxonomy development).
- Adomoc InternationalFounder, 2010 - presentI'm making a global space for people to get information, discuss, purchase, and otherwise aggregate around the strategy board game, Adomoc.
- Concordia UniversityDigital Content Strategy - Consulting, 2013 - 2015I assessed the university's requirements for its digital content strategies and guided many units (including libraries and research centres) through web migration projects as we implemented a new, university-wide WCM system. I developed content inventories and maps, and helped with IA and DAM strategies. I developed a gap analysis and strategic recommendations for the next phases of the university's intranet.
- Technology Evaluation CentersDirector of Knowledge Services, 2002 - 2013I led and directed the research strategies for advisory firm, Technology Evaluation Centers (TEC). I was responsible for directing the bulk of the analysis content, which centered around in-depth evaluation of enterprise software systems. I developed many of the company's research models, reports, and services, while overseeing competitive intelligence and decision support projects (for both end users and software vendors). I formed the company's writing, editing, translation, analyst, and data management teams, managing up to 30 people. In other roles, I led the information management and collaboration research (content management domains like ECM or WCM) both internally and serving as TEC's public-facing analyst as well as initiated and developed resarch on free and open source software systems/business/ecosystems.I worked on projects with organizations from sectors such as manufacturing to government; as well as led and participated in projects to evaluate and model business requirements in order to express them as technical software requirements. I also developed strategies for SEO, social media, and specialized data analyses.
- IntrawareContent Manager, 1999 - 2001I started as a software analyst, moved into copyediting and content management, and took on marketing writing and PR roles.
- Concordia UniversityDigital Services & Engineering Librarian, 2016 - presentI collaborate with faculty, staff, and librarians to develop, deliver, promote, and evaluate library services for Concordia's academic and research community. I'm also responsible for coordinating digital services applications.
There are buttons that are not obviously clickable, others with no help on what they do, and features that are hard to find. The profile display is completely confusing, especially with its double right scrollbar and no way to make it go away. Menu options for posts don't appear unless you happen to click on a blank space of the post. Why anyone would ever think to do that, aside from accidentally, is not clear.
One of Google+'s most innovative and useful features, Circles, has been progressively downplayed to the point where it's now practically invisible. I bet most people don't have a clue how to establish circles much less use them. The use case for Collections remains ambiguous.
And just because people are using tablets and phones a lot doesn't mean it's a good idea to hobble the desktop functionality. Make responsive interfaces that are appropriate for the different usage techniques of these devices. Maybe it's time to finally give up on Google+.
".. the Canadian Library Association affirms that all persons in Canada have a fundamental right, subject only to the Constitution and the law, to have access to the full range of knowledge, imagination, ideas, and opinion, and to express their thoughts publicly."
That libraries have core responsibilities to
"...safeguard and facilitate access to constitutionally protected expressions of knowledge, imagination, ideas, and opinion, including those which some individuals and groups consider unconventional, unpopular or unacceptable."
"...safeguard and foster free expression and the right to safe and welcoming places and conditions."
" safeguard and defend privacy in the individual’s pursuit of expressive content."
"...libraries resist efforts to limit the exercise of these responsibilities while recognizing the right of criticism by individuals and groups."
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