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Jordan's Furniture Reading
Furniture Store
Today 10AM–9PM
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448 comments
 
Bypass the other furniture stores, Jordan's does it right. I had my mattress and box with headboard delivered and set up 3 days after purchase. Kyle in the sleep lab was great , everyone I've dealt with seems to realize how important customer service is in today's competitive market.
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Contact Information
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Crossing At Walkers Brook 50 Walkers Brook Dr Reading, MA 01867
50 Walkers Brook DriveUSMassachusettsReading01867
(781) 944-9090jordans.com
Furniture Store, Bedrooms
Furniture Store
Bedrooms
Decoration
Furnishing
Home Furnishings
Home Services
Interior
Mattress Store
Wood
Today 10AM–9PM
Tuesday 10AM–9PMWednesday 10AM–9PMThursday 10AM–9PMFriday 10AM–10PMSaturday 10AM–10PMSunday 11AM–7PMMonday 10AM–9PM
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Review Summary
4.5
344 reviews
5 star
233 reviews
4 star
79 reviews
3 star
9 reviews
2 star
5 reviews
1 star
18 reviews
"Service was very good, from the sales force through delivery and installation."
"PS Try the Jordans Mattress Factory mattresses, great quality at a lower price."
"Great selection, super helpful staff."
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Robert Miller's profile photo
Robert Miller
in the last week
THE BEST movie theater in New England! It literally ruined my expectations for going to any other theater because it was that good! There are only a couple handfuls of theaters like this in the US - I looked - so if you are in the area, you MUST go here. And the best part of the price was amazingly good for the level of the experience you get. I highly recommend this theater. By the way, I have no idea about the furniture other than what locals have told me - great quality but very expensive - you get what you pay for.
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Bill Yelenak's profile photo
Bill Yelenak
5 months ago
One of the best choices for furniture in the Greater Boston area. Needed a more fitting ottoman/coffee table replacement as we're baby-proofing our house, so visited the outlet on a day off. Found a very nice one for $279 -- with interior storage -- and it was during a promotion so we immediately got double the sales tax off the purchase price. We've spent a lot of time -- and money -- here over the years, and the service, delivery, etc. is always top notch. Highly recommend.
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Catherine Ciotti's profile photo
Catherine Ciotti
6 months ago
We shopped in the Reading store, which is just so nice, and we went to the Sleep Lab. There we were met by A King and glad we were as he was just so nice, professional and very well informed regarding his job. We were impressed with him and also the mattress we ordered. We have shopped Jordan's in the past and just wouldn't go any place else. Thank you A King for a job well done. We will receive our new purchase this week and I can't wait to sleep on my new mattress.... Catherine
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Margaret Curtis's profile photo
Margaret Curtis
a month ago
It was the best service. The salesman was so helpful and patience with me. Thank you so much.
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Diane Mazonson
2 months ago
I recently bought a mattress from Jordan's in Reading and the entire experience was great. I really enjoyed dealing with Deb, my mattress specialist, who knew her stuff and was very patient and was able to retry mattresses until I found the right one. Also, the mattress I picked was discontinued and Deb found another for me that was excellent. Jordan's financing programs were very good and each time I called the people I talked to were courteous and pleasant. On delivery day, the men who delivered my new mattress called before they came and could not have been nicer. They took away everything but the old frame and now I have a great thick new mattress and am sleeping a lot better. PS Try the Jordans Mattress Factory mattresses, great quality at a lower price. Again, thanks Elliot and Warren for a wonderful experience!
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Peter Lake's profile photo
Peter Lake
4 months ago
An astonishingly fine experience. First, an IMAX theatre adventure with bone rattling sound, then an exit to a terrific furniture store. Very helpful staff, wonderful displays. Not inexpensive, but first-rate furniture. Very kid-friendly with lay apparatus and little cars to keep the darlings under control and having fun.
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Steven Gebhardt
a month ago
Good selection. The sales staff is always super helpful. Fun place to just walk around.
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rafael aranha
a month ago
My wife and I purchased a living room set from Jordans about 3 years ago, we also purchased the protection. Two years went by and a cushion from one of the couch started ripping on the top and on the sides. I called Jordans on the beginning of the week to file a claim and explain them what happened, the person that I was talking to told me right away that the insurance doesn't cover this type of damage, I try to explain that when I bought the protection plan I was told that any kind of rips were covered under the protection plan but they still denied my claim. IF SOMEONE WANTS TO BUY FURNITURE FROM JORDANS DON'T EVER BUY THE PROTECTION PLAN, BECAUSE IT IS A SCAM!!! They just lost a customer, I will never buy anything from Jordans again. It's a disgrace that my living room set only last for 3 years. My previous living room set last almost 10 years. The wife and I just bought a new living room set at BOSTON INTERIORS because Jordans Don't care about their customers. They are nice to you when you're there to buy a piece of furniture but after you buy and you need them, they turn their back to you and you have to take the loss.
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