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Jordan's Furniture Natick
Furniture Store
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Josh McMillan was the Best. Josh McMillan is Excellent in what he does. Thank You Josh.
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Contact Information
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1 Underprice Way Natick, MA 01760
1 Underprice WayUSMassachusettsNatick01760
(508) 424-0088jordans.com
Furniture Store, Mattress Store
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Have them in circles
62 people
Kendra Kane's profile photo
Charles Jodrey's profile photo
Aleece Fitzgerald's profile photo
susan kirby's profile photo
A Bilski's profile photo
Becka Dente's profile photo
Peter Kennedy's profile photo
Rui Camara's profile photo
Harish Sravani's profile photo
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Review Summary
4.7
322 reviews
5 star
265 reviews
4 star
42 reviews
3 star
5 reviews
2 star
5 reviews
1 star
5 reviews
"Great job to everyone from the sleep lab technician to the delivery guys."
"The price was great and my new mattress is sooooo comfortable."
"Very helpful sales staff, and the purchase process was easy."
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Joy Colarullo's profile photo
Joy Colarullo
2 months ago
Jonathan was extremely helpful and knowledgeable assisting us in purchasing our mattress and power base. He was very professional and we did not feel at all pressured to buy. We don't actually have the mattress yet, but assume we will be just as happy with it as we were with our search and feel confident that we will be dealt with fairly if anything is wrong.
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Christine Melkissetian
a month ago
I have been buying furniture from Jordan's since they were located in Waltham (imagine!)!! I have always, always had a good experience with the staff from the greeter at the door to the delivery people and every person in between...helpful, friendly, knowledgeable and professional. I cant imagine going anywhere else! Thank you!
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John Flaherty
4 months ago
Good selection of furniture. Ordered a bedroom set for my son. The delivery men dropped one of the pieces of furniture off the truck and it broke into several pieces. Jordans brought the broken pieces back to their shop and put it back together and attempted to force me to take delivery of the broken furniture they had put back together again. I told them I did not want the fixed furniture and that I wanted a new piece. The people at Jordans were very argumentative and insisted that we take delivery of the furniture that their delivery people broke. They claimed the furniture was "good as new". They would not give me a discount for delivering what amounted to refurbished furniture. Jordans finally agreed to send me a new piece of furniture, but I did not appreciate the fact that they were so argumentative about it. Their customer service could use some improvement.
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Julie Osier
5 months ago
Josh McMillan made our experience buying a lounger for our Dad a terrific one. He was very helpful, but gave us our space and didn't hover. He was efficient and polite and was sharply dressed. He helped with the details of shipping the chair to a different location, and even walked us over to the bedroom furniture area as well. He also followed up with a nice email that we received this morning. We will definitely seek him out again when we return!
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Donna DiPietro
5 months ago
I would give Jordan's Furniture more than 5 stars if I could. I needed some new furniture for the condo that I just moved into and went to Jordan's last week-end - after looking on-line at their inventory. I was greeted by a nice lady who contacted one of the sales reps - Joshua McMillan. Josh did a fantastic job showing me around, giving specifics and answering my questions. I bought a sleeper sofa, matching cozy chair, dining table with chairs, coffee table and an end table. Then today, I realize I need a TV stand. I saw one on-line that I like and called Jordan's. I told them I had ordered furniture this past week-end and they asked who my sales rep is and I was directed to him. I spoke with Josh once again and he took today's order.The TV stand will be arriving with this week's delivery. Thank you Jordan's and Josh for the great shopping experience.
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Cornelius Vandeusen
4 months ago
experience was as close to perfect as one can get. Sleep Lab Tech "AYB" could not have done a finer job all the way through. She was extremely pleasant, helpful and very cooperative. My daughter and I went in to find a new mattress. Unfortunately , even though AYB found exactly what we needed, getting it back to my home in Ithaca NY was not to be. I did purchase 2 new pillows and because of AYB's being helpful and cooperative, we purchased two new beds . Easier to move back to Ithaca. Thank you and Angela for your help.
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Maureen Bliss
8 months ago
I was in the Natick store last Sunday. It was a tax free weekend but regardless I would have shopped at Jordan's Furniture. I researched bedroom furniture on the Jordan's web site so I was pretty sure I knew what I wanted. I walked in and it was right in front of me. I did work with a sales rep to look at other furniture but kept coming back to the one I wanted. I then traveled to the mattress dept. and met with a sales rep who asked me what my expectations for a new mattress was, how we slept, etc. Very helpful. Bought the mattress he recommended. Always a good experience at Jordan's.
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Cynthia Ravosa
4 months ago
We looked at several different stores but wherevere we went either the mattress were such poor quality or the prices were out of this world. In the end we found a twin mattress for a good price a Jordan's and we did not have the high pressures sales of other places. Jordan's is good value for the price.