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Jordan's Furniture
Furniture Store
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We had a very helpful and knowledgeable sleep doctor. My wife and I  had an easy no pressure experience purchasing a new mattress.  Our delivery was super, the 2 delivery men were wonderful.
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1 Underprice Way Natick, MA 01760
1 Underprice WayUSMassachusettsNatick01760
(508) 424-0088jordans.com
Furniture Store, Mattress Store
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Have them in circles
54 people
authenticFREEship RepMall's profile photo
JF Furniutre's profile photo
Doug Tracia's profile photo
sergio gomez's profile photo
Sheila Rodriguez's profile photo
Jorge Cota's profile photo
Harish Sravani's profile photo
Marc Sloope's profile photo
Sharon Lucido's profile photo
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Review Summary
4.7
265 reviews
5 star
213 reviews
4 star
39 reviews
3 star
4 reviews
2 star
4 reviews
1 star
2 reviews
"Love my new livingroom set and the sales people are great."
53 reviewers
"The price was great and my new mattress is sooooo comfortable."
27 reviewers
"Great job to everyone from the sleep lab technician to the delivery guys."
8 reviewers
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Selena Rankin
in the last week
I would like to thank Nicole Davenport for all her help and for making my shopping experience very smooth. Her expertise and knowledge of merchandise was very impressive to me. She was very accurate, helpful and efficient in explaining the process and next step getting my living room set delivered.
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Mary Sharkey
a month ago
My husband and I had the pleasure to find a beautiful sofa and love seat in the outlet section of Jordans. Extremely affordable and very comfortable and good looking! We've bought several of pieces of furniture at Jordans and have never had a bad experience. Micole our sales woman was outstanding too!
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Dale Ryan
2 months ago
If you want great customer service with fair pricing buy your new bed at Jordan's! The young man at the store in Natick and the delivery people are so nice and polite and helpful. I work in retail also so I really appreciate people putting themselves out for customers. Also, I'm getting a great night's sleep!
Brendan Flynn
2 months ago
Just about all of the furniture in our house was purchased from Jordan's - Why? They never disappoint! Service, quality and most importantly value is why we travel from western Massachusetts to make the trip to Jordan's in Natick. Our most recent purchase was a new queen mattress and box spring set and our "sleep technician" was Joe. Joe was extremely knowledgeable, helpful, pleasant and most importantly - Patient! Choosing the right mattress takes time, trial and much information to make the correct choice. Jordan's provides all of that but without the pressure to buy like many of the other "big box" furniture stores. Shopping at Jordan's is always an enjoyable experience for us...It will be for you too.
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Rich Vautour
3 weeks ago
We purchased a new bedroom set without the mattress, which we purchased a year ago at Jordan's, and love it! The bedroom set looks beautiful and seems well made out of solid wood. The delivery schedule was for between 2:00 and 5:30 but they showed up at 5:20:-( I know how difficult it is to nail down a delivery time but in this case I was a little upset when they arrived with 10 minutes left in our delivery window and the driver knew it. He apologized and explained that he had been on 14 other deliveries that day prior to my house and explained that he was extremely tired. I begrudge no company from turning a profit but whoever is scheduling these drivers on such horrendous delivery routes should be publicly flogged and then fired! If I had been given a window of 4:00 to 5:30 I could have accomplished alot more that day. This is not a difficult task if routes are scheduled properly and thoughtfully! I can't think of another industry where you can be so wishy washy about when you'll show up. Wait...... Cable Guy! So has Jordan's become the "Cable Guy" of the furniture industry??? To ad insult to injury, I found cigarette butts in my driveway and my garden where they parked their truck.... really! You don't have an empty D&D takeout cup in the cab??? Really! It's a disgusting habit and I was the one who had to clean up after them! GROSS! I give Jordans an A for product and sales and a D for delivery.... Work to do ladies and gentlemen!
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Lisa Letendre
a month ago
Love my new sectional, the sales people were great. No sales pressure. We were able to take as long as we needed to make the right decision for us. Excellent all around fun experience. Thank You!
Peter Reed
4 months ago
Bought a new mattress to replace an uncomfortable one. The sleep lab tech was very helpful in providing the correct style and firmness. The delivery team was right on time and were in and out removing the old mattress in a flash. So far the new mattress is working out well. Great job to everyone from the sleep lab technician to the delivery guys. I also received great no interest financing to ease the burden of payments around the holidays. Have always bought from Jordans and will continue to do so. Thanks!
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HERBERT MESSENGER
3 months ago
We were very pleased with the service provided by Mr. Cory Welch. He greeted my wife and me when we passed near his desk, let us explore on our own for awhile, then was quite helpful when we asked to look at recliners and end tables. He knew exactly where the items were that matched our needs, led us to them and explained the options, including fabrics for the recliner we selected, and was courteous, prompt, and upbeat at all times. After our purchases, Cory followed up by email to answer questions and offered to remain available if we had others. Our experience with Cory left us feeling that he is an excellent representative of Jordan's.
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