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Jonny Ross
Works at Jonny Ross Consultancy
Attended Bradford College
Lives in Leeds
840 followers|105,282 views
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Jonny Ross

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Customer service is something that has always played a key role in business success. However, with the dawn of the Internet age, customer service has never been as important as it is now. The transparency of the online world has meant that there is nowhere for businesses to hide. One negative online review, or a Twitter comment handled incorrectly can cause serious problems for any business, not only for their online reputation, but also for thei...
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Jonny Ross

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People
In his circles
1,447 people
Have him in circles
840 people
alex parsons's profile photo
Susan Hallam's profile photo
Rena Fall's profile photo
alex parsons's profile photo
Jakes de Kock's profile photo
ergin erdemir's profile photo
Laura Errington's profile photo
The Social Savior's profile photo
Quest PR's profile photo
Work
Occupation
Digital Consultancy
Employment
  • Jonny Ross Consultancy
    Owner, 2011 - present
  • SunGlassesUK
    Director of E-Commerce, 1999 - 2011
  • Independant Opticians
    Optician, 1996 - 2011
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Leeds
Previously
Leeds - Liverpool
Story
Tagline
Owner at Jonny Ross Consultancy Ltd
Introduction
Hey, lets connect and see if this is better than Facebook ;-)

Actually on initial testing, I am finding that G+ is a great product that sites somewhere between Facebook and Twitter!

I'm Jonny Ross, although was always called Jonathan Ross until my student days!

I'm from Liverpool originally, and moved to Leeds in 1994 to study Optics, starting in Vision Express, I then had a career in an independent opticians in Leeds, and whilst working there setup an e-commerce site in 1999. Since then my direction has moved more and more towards the Web.

I now own my own business, consulting with small to medium businesses on their digital presence.

Offering all aspects of Web from design, development and SEO to social media and email marketing, conversion optimization and Paid search campaigns.

I currently live in Leeds with my gorgeous partner, who between us have 3 children. When I get any spare time away from my computer, we enjoy music, cinema, eating out and finding random things to do!

Bragging rights
Speciality in SEO, Web Design, E-Mail Marketing and Social Media
Education
  • Bradford College
    Ophthalmic Dispensing, 1994 - 1996
  • Merchant Taylors Crosby
    Mathematics, Physics, Chemistry, IT, 1983 - 1994
Basic Information
Gender
Male
Other names
Jonathan Ross