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ROAST
Works at Nielsen Media Research
Attended Natomas Performing and Fine Arts Academy
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That feeling when you get an unexpected bonus on your check.... Priceless!!!
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K.P. Smith's profile photoROAST's profile photo
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ROAST
 
Yes very nice surprise!
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My man Wood, he's got the goods....
 
Zelda Amiibo and ALL the Petz Games! | Wood's Goods | Pick Up's & Fan Mail!
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I need to get a new Google product for my bday next wednesday... 
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Brett Reiser (Beezy)'s profile photoChristian Hayden's profile photoROAST's profile photo
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ROAST
 
+Brett Reiser​ I have an iPhone 6 but not the 6s. 
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The spacing of the dock icons is a little strange but I am SO GLAD to have auto rotation on Stock GEL
 
Google should have called this "right-sizing."
Following the big improvements to Maps on Monday night, Google is hitting us again with another update that is sure to make quite a few users happy, at lea... by Cody Toombs in Applications, Downloads, News
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Right? How weird is it that we had the feature then for no reason at all they removed the feature. I just don't get it 
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Kindness is wasted on the selfish
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Welp...
 
Economics Vs Customer Service, a project Fi experience
Today I made a very hard decision.  I cancelled my Google Fi account.  There were 2 major problems which cause me to cancel:
1) The algorithm to decide which network to be on is ... terrible.  I spent 3 hours this morning on +T-Mobile edge.  When i manually forced my phone over to +Sprint I had LTE +10Mbps.  I turned the phone back into auto-switching mode and thought nothing about it.  I left work for the day and after being at home for 2.5 hours I realized I'm still on Sprint, with terrible coverage.  I forced my phone to T-Mo and ... +20Mbps LTE.  The fact that I need to care or worry about this, count me out.  I have enough problems, I don't need another!
2) The price is probably cool for a regular user .... but I'm KP Smith .... When it comes to mobile I'm the furthest from "regular" that you can find!  All of my calls are VoIP (100% data).  All of my texts are IMs (100% data).  So that $20 a month charge for unlimited texts and calls is completely wasted on my when I turn around and buy data by the Mb, and my calls and texts are using data.  I'd rather that $20 be 2GB of data with 0 minutes and 0 texts and have a pure 100% data plan.  
customer service experience
Cricket
This is where it get's good!  When i contacted +Cricket Wireless (+AT&T <-- Don't sick your lawyers on me)  to let them know I'd be staying with them I learned I wouldn't get my $5 credit this month for auto-renewal.  When i asked why I don't get it I was told it's because despite having my account on auto-renew for many many many months, I deleted the credit card from my account for 3 days this month (I added it back) and therefore I've started a new auto-renew cycle and this month doesn't count.  I asked them to look into my history of being a longtime sub, always paying on time, having auto-renew for well over a year ... nothing.  I asked him just to please, make it happen ... nothing.  In fact the chat rep, Javier P, made it clear that not fixing this one time $5 issue is worth losing my business and I can eat the $5 fee or kick rocks .....Javier was not a person I'd be friends with.  The kind of guy that in real life if you can't get away from him quick enough you might say something which would lead to an altercation.  

With Javier P's best effort to let me know I can either pay the $5 or leave them. I paid the $5 while feeling genuinely happy that if I ever heard someone giving service to my customers the way Javier did, it would be a larger discussion about career goals and future plans with the company. 

Project Fi
When I started my online chat with a project Fi rep Tyler to cancel my account he didn't care about the fact I was cancelling.  He asked me about my plans for the weekend, how I was liking my Huawei 6P, etc.  Very friendly and identical to conversations I might have 100 times this week with friends.  I told him I was canceling, he asked why, and when I told him he was sympathetic with my issues.  He knew they couldn't be immediately fixed, he heard my complaints and promised to pass them on, and continued to help me cancel all while still being friendly.

Lesson
+Cricket Wireless and by proxy +AT&T you really really suck at service.  I kept my wife on Project Fi because it works for her.  The first chance I get to dump you, you better believe I will and I hope like hell I get to talk to Javier P.  An unhappy customer is going to tell many many many people about the bad service you provide.  This is me telling 900 or so people (+who they share with) how absolutely terrible your customer service is!

Cheers!
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Best way to fill up your 4.5 TB External HDD?  Install ALL of your Steam games!!!  Took about a day to install all of them.  Now to see if Comcast is going to send me a nice little letter about all the bandwidth I have been using, lol!

How many steam games do you have?  I currently have over 400 Steam games and all of them installed adding up to just shy of 2 TB of data on its own.  I think I need more games....
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So now you get why I use to have 212 Wii games you can never have to many games.
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Have him in circles
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ROAST

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I love my Nexus 6 so much that I decided to use my JUMP upgrade on another Nexus 6!!! Yep, no other device out right now makes me want to jump ships. The only reason I used my JUMP upgrade was because now they are significantly cheaper and they re-adjust your monthly cost for the device based on the overall cost. Saved myself about 11 bucks a month to get the same device. 
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ROAST
 
LMAO, you are a nerd. In the best kind of way lol.

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+K.P. Smith​ , here's your crypto fix!
 
Cryptozoological Collection --

We're uncovering the tees that were inspired by urban myths in this new Cryptozoological Collection! Getting them is nessie-sary!

Shop the collection here: http://buff.ly/1ZpHJYK
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HA!!!! Thanks +Jon DeVere​ 
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Netflix and bewbs...
 
If I had to use 1 word to describe the popular streaming movies this week it would be "bewbs".

h/t +Jon DeVere
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Merry Xmas! Time to start the day.
Listen on Google Play Music
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I forgot to mention. My Remix Mini came in yesterday! +Jide Technology​
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Never mind.... I used a diff TV and a diff HDMI and its fine. Must be a comparability issue w HDMI DHCP versions, yay! Sucks its not working on my Big screen tho...
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People
Have him in circles
767 people
Corry Sword's profile photo
Fawad Jee's profile photo
Mike Parker's profile photo
Brandon Polcawich's profile photo
Diana Hinton's profile photo
Jonathan Vinicio Reyes Rosa's profile photo
Tony Yin's profile photo
Riaz Ahmed's profile photo
Cory Streater's profile photo
Work
Occupation
Nielsen TV
Employment
  • Nielsen Media Research
    Nielsen TV Field Rep, present
Basic Information
Gender
Male
Other names
JD, Finn, Roast, Cappy
Apps with Google+ Sign-in
  • Xenowerk
  • PAC-MAN CE DX
  • Yahtzee With Buddies
  • SuperRetro16
  • Rayman Adventures
  • Tomb Raider I
  • Talisman
Story
Tagline
Android Geek, Tech Enthusiast, Father and Gamer
Bragging rights
Broke both arms at the same time at a Highschool dance.
Education
  • Natomas Performing and Fine Arts Academy
    2001
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Decent place to bowl. I would suggest not going after dark tho... Its a little sketchy. Also, do not eat from the snack bar, you have been warned, lol. All and all its a decent place and its open 24 hours.
Public - 2 months ago
reviewed 2 months ago
Right off the freeway and great staff.
Public - 2 months ago
reviewed 2 months ago
2 reviews
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