Web Analyst, 2012 - present
My day-to-day role at Delegator is focused on Analytics and SEO. I find valuable insights for our clients from data sources such as Google Analytics, AdWords, and other enterprise tools. Most importantly, I help give them actionable recommendations to improve their conversion rate, site traffic, and overall revenue.
Ads On Things
Marketing Analyst, 2010 - 2012
Regular duties include: project research for our customers, order entry, and other research. Helped re-design the company’s entire website from the ground up and regularly send out e-mail blasts to our customers on a weekly basis, as well as maintain the website itself. Solid experience with e-mail blast software and website analytics software. I am also responsible for helping coordinate most large company projects and dealing with customers directly on a daily basis.
University of Tennessee at Chattanooga
Graduate Assistant, 2010 - 2011
Employed here for three semesters as a graduate assistant for the College of Business. Responsibilities include: personal assistant to four professors over the course of each semester, grading and recording grades, data research/entry, printing, test proctor, and various other tasks administered by my professors. Served as a student liaison on the 2011 Strategic Planning Committee and also assisted with the College's Assurance of Learning Assessment data.
Toys "R" Us
Customer Service Rep, 2006 - 2010
Began job here as cashier and was also promoted quickly to customer service representative. Responsibilities include: Answering phone calls, handling customer returns, assigning/maintaining lunch breaks for employees, handling registries, doing routine audits of tills to ensure no cash shrink, providing excellent customer service to all guests with questions.