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John Tschohl
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194 followers
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My Trip to Botswana
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2014-06-16
26 Photos - View album
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We wrote this Press Release in 2005 and it is still relevant today!
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Don't forget to visit our blog to learn tips about how to generate a service culture.  Here's a great blog post about Service Recovery.

http://www.customer-service.com/blog/201404/service-recovery-creates-loyal-customers
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