Profile

Cover photo
John Freml
Works at Pocketables
Attended Illinois College
193 followers|510,469 views
AboutPosts+1's

Stream

John Freml

Shared publicly  - 
 
Up n at 'em early this morning...at the Las Vegas Convention Center for #CES2015
1
Add a comment...

John Freml

Shared publicly  - 
 
Left #TCL press conference early due to boredom. Sat down to rejuvenate. Now at #ShowstoppersLaunchIt for a minute, until the #Samsung press conference... #CES2015
1
Add a comment...
 
#Panasonic was a little schizophrenic. #Dish has the best swag by far so far!
1
Add a comment...

John Freml

Shared publicly  - 
 
Well that live blog sucked...tech problems combined with tiredness. Still a cool press event though. #sharp #4k #ces2015
1
Add a comment...
 
Just picked up my #CES2015 badge, but they ran out of press badges! So apparently I'm an industry affiliate until I can get it exchanged out.
1
Add a comment...

John Freml

Shared publicly  - 
 
The things Google asks me at midnight on Saturday after a bottle of wine... I swear.
1
Add a comment...
Have them in circles
193 people
Anwar Mhajne's profile photo
Nancy Taylor Porter's profile photo
Adria Battaglia's profile photo
Bill Van's profile photo
Erich Lohrmann's profile photo
Mikel Solberg's profile photo
Chris Druif (Automated Things)'s profile photo
Kayla Ulrici's profile photo
J Nelson's profile photo
 
Checking out my #HTCRE pics from earlier today while waiting in lone for #Panasonic press conference. Guess where this is? #CES2015
1
Techlook 2's profile photo
 
cool (Y)
Add a comment...

John Freml

Shared publicly  - 
 
Waiting in line for Sharp press conference...missed LG because it was just too damn early. #CES2015
1
Add a comment...

John Freml

Shared publicly  - 
 
Heading to CES, but my plane is delayed in the bustling metropolis of Peoria, IL (most likely due to ice). So here I am with these fine people, getting some work done on my laptop. I wonder how many of them are also going to #CES2015?
1
Add a comment...

John Freml

Shared publicly  - 
 
 
+John Freml has had a terrible experience with +ASUS support.

I've actually had two positive interactions with ASUS support in the past, but this story from John is nearly enough to completely invalidate them. It's one thing to receive poor customer service, it's another to be openly mocked on social media by company employees.

I sincerely hope to see a future article from John showcasing the earth ASUS moves to make this situation right. Since an employee is directly involved, I hope to see that same employee actively involved in the resolution as well - companies can't remain faceless when employees are speaking for them on social media.

Best of luck in getting this addressed, John.
Remember the ASUS debacle I told you about last week? You know, the one in which I had to call six times in order to get the RMA process started for a defective router, in which I was accused of having damaged the router myself after holding down the reset button too long, and in [&hellip
10 comments on original post
1
1
Brian Fagioli's profile photoJohn Freml's profile photoGrumpy Cat's profile photoIulian Dumitraşcu's profile photo
4 comments
 
Hi, John!
I am sorry that you have gone through this and I support your decision.
I disagree with asking a client to repeat their request and  find it idiotic to ask to repeat troubleshooting. I don't say that any Asus representative is an idiot, but it is improbable that I would accept such a request.
The conversation must be continued by the person who started communicating with the client. I do not talk with teams who do not assign me an account manager; well, I am actually more interested in a main communicator, a person who understands me easily and coordinates whoever else is needed for the orders I place.
I want to never buy from Asus.
I actually have more to say.
Add a comment...

John Freml

Shared publicly  - 
 
Yep.
 
Ihusfm
1
Add a comment...
People
Have them in circles
193 people
Anwar Mhajne's profile photo
Nancy Taylor Porter's profile photo
Adria Battaglia's profile photo
Bill Van's profile photo
Erich Lohrmann's profile photo
Mikel Solberg's profile photo
Chris Druif (Automated Things)'s profile photo
Kayla Ulrici's profile photo
J Nelson's profile photo
Education
  • Illinois College
    German, Religion (B.A.), 2003 - 2007
  • University of Cincinnati
    Women's, Gender, and Sexuality Studies (M.A.), 2010 - 2012
Apps with Google+ Sign-in
Story
Tagline
Teacher, writer, activist.
Introduction
Editor-in-chief at Pocketables.com, adjunct humanities instructor at LLCC, senior ticket seller at Sangamon Auditorium, pet parent, activist.
Bragging rights
I have five pets, and my house still doesn't smell like a barn! (Most of the time...)
Work
Employment
  • Pocketables
    Editor-in-Chief, present
  • Sangamon Auditorium, University of Illinois Springfied
    Senior Ticket Seller, present
  • Lincoln Land Community College
    Adjunct instructor, present
Links
YouTube
Other profiles
Contributor to
John Freml's +1's are the things they like, agree with, or want to recommend.
The Muppet Christmas Carol
market.android.com

Tis the season for love, laughter, and one of the most cherished stories of all time! Join Kermit the Frog, Miss Piggy, and all the hilariou

Mr. Number-Block calls & spam
market.android.com

Mr. Number makes it easy to block unwanted calls, identify & stop spam and look up unknown phone numbers.- Block calls and texts* from one p

Holy Family Inclusive Catholic Community
plus.google.com

All people and all families are welcome here!

Get Crocked
www.getcrocked.com

Slow Cooker Eggplant Parmesan. In mains, vegetarian On November 11, 2013 8 Comments. Pin It No need to dine out at a fancy Italian spot…impr

Chromecast
market.android.com

Chromecast is the easiest way to enjoy online video and anything from the web on your TV. Plug it into any HDTV and control it with your exi

Air Control HD
market.android.com

HD version of one of the all time most popular Android games! Special features in HD version: ★ Crystal clear HD graphics ★ New, exclusive m

Nova Launcher
market.android.com

Highly customizable, performance driven, home screen replacement for Android 4.0+Accept no substitutes! Nova Launcher is the original and mo

Hangouts (replaces Talk)
market.android.com

NOTE: If you aren't yet able to install Hangouts on your phone or tablet, or the Play Store "Open" button takes you to the old Talk app, han

Pocketables
chrome.google.com

Tablet, Phone, & Mobile Gadget Reviews.

Pocketables Fetcher
chrome.google.com

Keep up with the latest gadget news and reviews from Pocketables.

Google Voice
market.android.com

Make cheap international calls with your Google number. Send free text messages. Place calls and send text messages showing your Google numb

Bishop Watch
www.bishopwatch.com

This site is dedicated to keeping a watchful eye on the leaders of the Roman Catholic Church at home, in the United States, and around the w

Amazon's Cloud Drive Takes on Dropbox With File Syncing
mashable.com

Is Amazon gunning to replace Dropbox and Google Drive? Its latest file syncing feature for Cloud Drive may indicate so.

Catholic bishop in the Philippines pushes for mock elections in the chur...
www.bishopwatch.com

Image credit Archbishop Paciano Aniceto from Pampanga in the Philippines is pushing for mock elections in his local churches in order to gai

US Catholic bishops argue against immigration reform that protects gay p...
www.bishopwatch.com

The US Conference of Catholic Bishops (USCCB) has sent a private, unpublished letter to President Barack Obama, protesting his proposals for

Twitter reacts to the pope's resignation: The funny, the irreverent, and...
www.bishopwatch.com

@sixthformpoet The Pope is hardly the first person to lose interest in their real job so soon after joining Twitter. @GreggyBennett Look for

Kudos: Vatican official calls for legal protections for gay couples
www.bishopwatch.com

Image credit Archbishop Vincenzo Paglia, a high-ranking official at the Vatican, has given his support for some legal protections for same s

Bishop of Wilmington issues anti-equality pastoral letter
www.bishopwatch.com

Image credit Francis Malooly, the bishop of Wilmington in Delaware, has issued a pastoral letter, reiterating the diocese's official stance

Recommended reading: Cardinal Mahony's deal with the devil
www.bishopwatch.com

Image credit The LA Times has a great piece offering a little perspective on Cardinal Roger M. Mahoney's legacy at the Archdiocese of Los An

What "Bishop Watch" is all about
www.bishopwatch.com

Image credit Increasingly, lots of Catholics are disagreeing with their bishops. It's been widely reported that 82% of American Catholics th