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John Cooper
Worked at Johnson Controls
Lives in Portland, OR
23 followers|9,140 views
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People
Have him in circles
23 people
Matt Haugh's profile photo
Alexa Tookey's profile photo
Stephanie Marris's profile photo
Cara Postilion's profile photo
Julie Hirt's profile photo
Jenny Sanggarios's profile photo
Jo Brown's profile photo
Angine Miradora's profile photo
Steve Holtebeck's profile photo
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Portland, OR
Previously
Milwaukee, WI - Seattle, WA - Olympia, WA - San Francisco, CA - Chicago, IL
Links
Story
Tagline
Ace editor, writer, content wrangler
Introduction
I'm currently looking to contribute as part of a full-time team, so let me tell you what I do best:

I improve the relationship between my clients and their customers by improving the words that create that relationship. I make you look your best while I help you give users what they need and want.

Think of me as a quality engineer who specializes in words, and as a strategist. Whether I'm working with technical documentation, marketing content, or educational material, I can improve what’s been written, bring it into alignment with a company’s voice, help repurpose it for the Web, and create new content to supplement or replace it. I’m a copy editor, a content strategist, and a writer. I’ve worked with documentation, Help, troubleshooting, marketing, and kids’ instruction. I am great at making text clear to non-native speakers of English. And my experience with major software companies has given me a strong understanding of the product development process. I have years of experience using, testing, and documenting software on both Windows and Macs. 
Work
Occupation
Editor / technical editor / writer
Employment
  • Johnson Controls
    Sr. Technical Editor, 2012 - 2015
  • Compuware
    Technical writer, 2011 - 2012
  • Entirenet, LLC
    Writing and Editing Manager, 2003 - 2009
  • Adobe Systems
    Quality Engineer, 1992 - 2002
Basic Information
Gender
Male
Relationship
Married
This was my third move in the past three years and my sixth since 2005. I've had good movers and terrible movers. Here's what made Redefyne one of the best: - They arrived within an hour of the scheduled time despite having equipment problems that necessitated their renting a replacement truck. They called me ahead of the appointment time to explain exactly what the problem was and how they were going to solve it. - The movers were efficient but careful with my things. They kept my belongings clean, wrapped and padded them as necessary, and secured them in the truck. Because our new place is up a couple of steep hills, I was concerned about boxes slipping during transit. Nothing was damaged. - At the destination, everything had to be unloaded, brought down a couple of shallow and wet steps, brought up a couple more uneven steps into the narrow front door, and (more often than not) carried through the house down a set of narrow, steep stairs. The movers could have insisted on bringing items around the house to the rear of the lower level, which would have been easier for them but would have tracked in a lot of mud. Instead, for the sake of our carpet, they did it the hard way. For a couple of large items that had to be brought around to the back, they stationed one man inside to take the load while the muddy one stayed outside. I appreciate Redefyne's professionalism throughout the process, and will call them first when it comes time for another move.
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Public - 4 weeks ago
reviewed 4 weeks ago
1 review
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