Response from the owner - 3 months ago
Hello Tristan. Steven Schwartz here. I am the managing partner of the firm and wanted to respond immediately as soon as I saw your comments. My father started the firm over 50 years ago and we have prided ourselves with the client service we provide. In fact, I believe this is the very first 1 star review received for Attorney Tom DiBiase and his team. I am so sorry your experience was not a good one. I did have an opportunity to take a look at your file and I see there was a good amount of communication, but I can understand the frustration on your part. Sometimes offers made by insurance companies are not what you want or expect, and the insurance company essentially forces your hand to decide whether you want to litigate the matter and spend two more years (as well as the expenses involved) to prosecute the matter. Sometimes it makes sense to do so and sometimes it does not. Unfortunately, I cannot discuss your private details of your claim in this public forum. Nevertheless, I am sorry your experience with our firm was not a good one for you, although we always tried to give you the best advice possible. I am happy to speak with you at any time to discuss your frustrations. Take care.