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Joel Raskin

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If you have a spouse, roommate or children who are technology-challenged or who just don't like needing to use a tablet or smartphone to turn lights on or off, I'm happy to say the the Philips Hue Tap Switch is a great solution. It works reliably and gets along fine with Lampshade!

It's a great compromise that still allows you to have complete, 100% control and automation of your lighting using while also providing pre-set pushbutton convenience for those who need it

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First I'd like to say that I'm a HUGE fan of LampShade - I'm an iOS / Mac guy and tried all the iOS apps and ended up buying two Android tablets in order to use LampShade to control my Philips Hue lights. IMHO its the BEST app out there for Philips Hue

After 5 months of flawless operation I ran into a problem last night - I found one of the tablets with the display all fuzzy and totally unresponsive. I needed to turn it off by holding the power button (I'm totally Android-ignorant and don't know if this was the best way to handle it).

When I restarted the tablet and launched LampShade all of my bulbs are missing from the Bulbs tab (photo attached). The Groups tab still shows all of my groups. Also, if I open the screen to add a new Mood  all of my bulbs are on the list ready to be added to the group. They just don't appear in the Bulbs tab.

Some details that may or may not be relevant to the problem....

I upgraded to the latest version of LampShade 2 days ago (had been using whatever version was the production version when first installed back in late November).

I also "discovered" Alarms when i upgraded to the latest version and set 3 alarms to automatically turn on lights.

I only set alarms on one of the two tablets - the one that crashed. There was an alarm set to turn on a lamp while I was away. The lamp was NOT on when I got home last night. I have no way of knowing if the alarm triggered the crash or if the crash occurred before the alarm.

The two tablets are low end and need to be left on with their display set to never turn off or they will disconnect from WiFi. So they are both ON constantly - but they don't appear to interfere with each other. On the contrary, when I first set them up with the display shutting off after 30 seconds, If I turned on or off a light from one tablet and then issued a command from the other tablet, it would apply that command to ALL lights - and sometimes just apply an ALL OFF or ALL ON. It took me about a month to figure out that leaving both tablets fully on 24x7 eliminated all of these problems

The tablets are not used for anything other than LampShade.

So, some questions...
- how can I get my bulbs back in the Bulbs tab
- is it possible my tablets are to low-end to support the latest LampShade version?

Here are the tablet specs
- OS: Android 4.0
- Display: 7” TFT LCD, 800x480 SD TN resolution
- Touch Panel: Capacitive touch panel (multi-touch)
- Memory: 8GB Internal flash memory, MicroSD card slot (up to an additional 32GB)
- Battery: Built in rechargeable Lithium-Ion battery, up to 8 hours of playback*
- Audio Output: 3.5mm audio headphone jack, 17mW output, >85dB S/N ratio
- Files supported: MP3, WMA, WAV, OGG, FLAC, ALAC, APE, AAC, AC-3, DTS (need license) audio;
- MPEG, 1/2/4, H.263/H.264, TMVB, WMV/VC-1, MVC, AVS, MJPEG. (up to 1080P) video;
- BMP, JPG, GIF, PNG pictures
- Operating System Support: Win2k/XP/Vista/Win7 and Mac OS 10.4 or later
- Interface: High speed USB 2.0
- CPU: Dual Cortex-A9 Dual 1.5GHz, Multi-Core
- Package Contents: Trio Stealth G2 Tablet, User’s Manual, USB Cable & Wall Charger
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