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Joe Gerard
Works at i-Sight
Attended Carleton University
Lived in Ottawa
556 followers|17,123 views
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Joe Gerard

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Launched our first ebook - check it out!
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Joe Gerard

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Tomorrow's free webinar on protecting intellectual property is pre-approved for HRCI continuing education credit. Register here:
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Work
Occupation
Entrepreneur
Employment
  • i-Sight
    Founder/ VP Sales & Marketing, 1999 - present
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Previously
Ottawa - Monterrey - Montreal - Kitchener
Story
Introduction
Spend my days showing off our investigative case management software and finding ways to help clients improve their workplace investigations.  Usually working with corporate security, HR & employee relations, compliance and legal teams.  Also a contributor on our awesome blog for investigators.
Education
  • Carleton University
    International Business, 1995 - 1999
Basic Information
Gender
Male
Joe Gerard's +1's are the things they like, agree with, or want to recommend.
Secrets of the Zappos Call Center - Service Insights Blog
www.customerexpressions.com

The manager of the legendary Zappos.com call center talks to i-Sight to defend the telephone amid widespread calls for a shift to web-based

i-Sight Investigative Case Management Software
plus.google.com

Investigative case management software solutions..

Investigation Report Writing Best Practices Quick Guide | i-Sight
i-sight.com

Investigation reports must state the facts clearly and unambiguously to avoid misinterpretation. Allowing the reader room for interpretation

Investigation Report Template Download | i-Sight
i-sight.com

i-Sight Case Management Software introduces a free investigation report template download to help investigators prepare consistent, accurate

Investigation Interview Tips: Questions for Subjects and Witnesses | i-S...
i-sight.com

Internal investigation interview tips for interviewing the subject and any witnesses. Featuring questions and tips from the EEOC to make the

4 Great Ways to Ruin a Workplace Investigation | i-Sight
i-sight.com

We asked the experts to tell us about some of the biggest mistakes companies make when conducting workplace investigations. Here's what they

Copy(right) Cats: How Intellectual Property Theft Affects Everyone, Incl...
i-sight.com

Each year an estimated $300 billion is lost in the U.S. due to intellectual property theft, making it a more serious crime than one might th

7 Trigger Phrases You Should Never Say to Anyone and Why | i-Sight
i-sight.com

Learning these seven things you should never say to anyone and why will give you the tools you need to bring a peaceful solution to a diffic