Scientists have found that "voice risk analysis" software (think of lie detectors) don't work reliably. Surprise! Doesn't prevent british councils to use it to detect "fraudulent claimants" on the phone. Just ask yourself: When was the last time, you phoned a government representative and didn't tell the complete truth? Would you want an alert to be triggered on the other end? (In my case, the last time was regarding a missed deadline.)
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