Profile

Cover photo
Joanne Munro
Works at Munro PA Services
75,600 views
AboutPostsYouTube

Stream

Joanne Munro

My Latest Blog Post  - 
 
Morning all!
My most popular blog post by far is 23 Ways to Market Your Business. I know many of you might've seen it on my site but I thought it might be nice to share it again here so you can get some inspiration and perhaps suggest even more ways new VA's can promote themselves when they're just starting out. x
Every Virtual Assistant needs to find clients, but when you first set out there seems to be so much to do and, unless you come from a marketing background, you’ve probably never done any self-promotion before. In fact, the thought probably makes you shudder, cringe or both! Well I’m sorry to tell you that you... Read more »
3
Joanne Munro's profile photoNadine Herring's profile photo
3 comments
 
I find networking, whether in person or online is my most successful way in getting clients.
Add a comment...

Joanne Munro

Finding assignments  - 
 
I got this email today if anyone in London is interested:

Good Day, My name is Jimi Sayo and I am a therapist, but I also work with groups of business professionals who get together to discuss the exchange of business referrals.

We are currently looking for a reputable Virtual PA to whom we as a group can potentially refer our clients to.

If you are in a position to take on more work, I would love to introduce you to the other business owners to see if we may be able to help you.

If you are interested in joining us for breakfast at our next meeting, our next gathering will be at 06.45 am on Thursday, March 19 and we finish by 9 am. The venue is The Oasis College, 1 Kennington Road, London, SE1 7QP (2mins walk from Lambeth North Underground Station next to Kennington Police Station).

Please let me know and I can send you full details by email, or give you a call - whichever you prefer.

The meeting is £12 which includes breakfast. Please bring plenty of business cards (I'd suggest a minimum of 20 cards or brochures/leaflets to hand out to others). Also bring along your diary as this could be the beginning of some great joint venture and collaborations with other similar client base but non-competing businesses.

You can also register directly via Eventbrite at Book Your Business Breakfast Networking Opportunity There are alternative dates available, always on a Thursday. You will always be warmly welcomed.
1
Add a comment...

Joanne Munro

Discussion  - 
 
I'm thinking of designing a new Task Management system for VA's and I'd really appreciate your feedback.

Recently my main client asked for a summary of where we were at with the various non-urgent ongoing tasks she'd given me and I realised that all I was using was a Scribble Sticky Note to list my client tasks.

I then discovered that every freelancer I know just lists each client and their tasks on an Excel doc or on virtual sticky notes. Many of them are also using a multitude of different task-management systems (Basecamp, Trello, Drive etc) but are having to log in and out of different systems all the time depending on what the client uses. I realised there might be a need for a VA/Freelance version where YOU tell the client what to do and where to go.
 
The point is to keep it really simple so the fields would be the client, their tasks in order of importance (drag & drop to move), any deadline, the amount of time (or money) they want to spend on the task, and notes. These seemed to me to be the main things that a VA needs to know.

You give the client the link to their own page, and either of you can re-order the tasks into priority order. If any changes have been made then you receive an email notification. The task is either struck through when done, ticked, changes to green (traffic light system perhaps) or is greyed out etc so the client knows when the task is finished. They never have to ask you where you are with a task as they can see by logging in.

They'll still send you the original task by email of course as the brief is often long with screenshots etc, so you refer to the email for the task outline and just enter the name of the task in the management system. This way you have ONE place to manage all your clients and you can both get a weekly summary email if and when you decide you want it.

The system would be say £3-£5 a month (maybe depending on how many clients/users there are) which you can charge to expenses.

So far feedback has raised the possibility of having a private notes field for each party, a free version where it's JUST a personal task-management system for the VA (so a way to list and manage your client work but the client has no access), possibly integrating a time-tracker or invoicing system into it (I'd like to keep it simple though really) and the ability to export the list as a csv.

What do you guys think about this?
How do you manage your clients task lists? 
Do you think there's a need for this app? 
Would you pay for one? 
And can you offer any other features or comments that you'd like to see if one were designed please?

Thank you guys!
1
Angela Proud's profile photoHelen Lawrence's profile photoKerry Field's profile photoJoanne Munro's profile photo
4 comments
 
Thanks for your comments - most helpful!  What I'm trying to get across I guess is that we're all using a variety of different systems for clients but I bet we write our own to-do lists on a spreadsheet or notepad. I was thinking of a place where freelancers keep their own stuff and the client uses what they're using rather than us adapting tot he client each time.

I use the free Toggl time tracker btw - it's excellent.

Thank you again for all your comments. I'm going to leave it for now. I don't think I've explained it properly enough and I don't think there's a need for it.
Add a comment...

Joanne Munro

Discussion  - 
 
I've just published a new blog post on free or low-cost ways to market your VA business. Can anyone think of any more?
2
Adesso Virtual Assistants's profile photoJoanne Munro's profile photo
2 comments
 
Glad I could help, I hope you find the rest of my site useful too!
Add a comment...

Joanne Munro

Discussion  - 
 
Morning! I'm new here but was asked to join the site by another VA who (bless her) thought I might have a lot to contribute. As well as being a VA, I also write The VA Handbook website which is aimed at helping new VA's set up then existing VA's learn more skills so they can expand or change their niche.

I've just written a new blog post on essential skills I think every VA needs to have and I'd love your opinion on it. Have I missed anything?
1
Jan Morris's profile photo
 
Great common sense post as always Joanne and makes me realise that when my current personal circumstances change, I must get launched and make a go of it, as I think I will relish the pro-active core of the role and I love to help too, plus love to learn new things. Look forward to your future blog posts.
Add a comment...

Joanne Munro

General Discussion  - 
 
Virtual Assistants are often completely location independent (the clue's in the name right?!) but how many of us are actually true Digital Nomads?

I have a Pinterest board on how to work well when working and travelling (link attached if you're interested in the resources) but, apart from a couple of Web Developers, I don't know anyone who actually works and travels at the same time. I've worked from abroad when away on trips - I've worked from Rome, Vegas, Austin, Verona, Zurich, and the south of France for example - but do any of you spend most of your time working and travelling at the same time and how do you find it?

I set my business up so I could be completely location independent but, in reality. I don't travel that much I'd really like to do more of this in future though and feel really inspired when I read blogs such as Location 180 and Vagabondish. 

Are there any true Digital Nomads amongst us? 
2
1
Denise Dukette's profile photoJoanne Munro's profile photoTammy Durden's profile photo
2 comments
 
Thanks for the tip Denise - I'll go and check her out!

I imagine focus would be difficult for many people, I've only done short periods abroad but have almost found that I get more done as I want to get out and explore - constantly checking my phone for emails was my problem as I didn't want to miss anything.

I've never actually heard of HIPAA compliance - is it just a US thing?
Add a comment...

Joanne Munro

Discussion  - 
 
Morning all!
My most popular blog post by far is 23 Ways to Market Your Business. I know many of you might've seen it on my site but I thought it might be nice to share it again here so you can get some inspiration and perhaps suggest even more ways new VA's can promote themselves when they're just starting out. x
Every Virtual Assistant needs to find clients, but when you first set out there seems to be so much to do and, unless you come from a marketing background, you’ve probably never done any self-promotion before. In fact, the thought probably makes you shudder, cringe or both! Well I’m sorry to tell you that you... Read more »
2
Add a comment...

Joanne Munro

General Discussion  - 
 
I'm thinking of designing a new Task Management system for VA's and I'd really appreciate your feedback.

Recently my main client asked for a summary of where we were at with the various non-urgent ongoing tasks she'd given me and I realised that all I was using was a Scribble Sticky Note to list my client tasks.

I then discovered that every freelancer I know just lists each client and their tasks on an Excel doc or on virtual sticky notes. Many of them are also using a multitude of different task-management systems (Basecamp, Trello, Drive etc) but are having to log in and out of different systems all the time depending on what the client uses. I realised there might be a need for a VA/Freelance version where YOU tell the client what to do and where to go.
 
The point is to keep it really simple so the fields would be the client, their tasks in order of importance (drag & drop to move), any deadline, the amount of time (or money) they want to spend on the task, and notes. These seemed to me to be the main things that a VA needs to know.

You give the client the link to their own page, and either of you can re-order the tasks into priority order. If any changes have been made then you receive an email notification. The task is either struck through when done, ticked, changes to green (traffic light system perhaps) or is greyed out etc so the client knows when the task is finished. They never have to ask you where you are with a task as they can see by logging in.

They'll still send you the original task by email of course as the brief is often long with screenshots etc, so you refer to the email for the task outline and just enter the name of the task in the management system. This way you have ONE place to manage all your clients and you can both get a weekly summary email if and when you decide you want it.

The system would be say £3-£5 a month (maybe depending on how many clients/users there are) which you can charge to expenses.

So far feedback has raised the possibility of having a private notes field for each party, a free version where it's JUST a personal task-management system for the VA (so a way to list and manage your client work but the client has no access), possibly integrating a time-tracker or invoicing system into it (I'd like to keep it simple though really) and the ability to export the list as a csv.

What do you guys think about this?
How do you manage your clients task lists? 
Do you think there's a need for this app? 
Would you pay for one? 
And can you offer any other features or comments that you'd like to see if one were designed please?

Thank you guys!
2
Ginger Norton-Duperre's profile photoSam Howard's profile photoAmanda Norris's profile photoPatricia Q's profile photo
16 comments
 
+Diligent Assistant was looking at new posts in this thread, I have never heard of freedcamp I'm going to have  a look. Thanks.
Add a comment...

Joanne Munro

My Latest Blog Post  - 
 
I've just published a new blog post on free or low-cost ways to market your VA business. Can anyone think of any more?
4
1
Sheila Penton's profile photoJoanne Munro's profile photoVirtual Office Admins's profile photo
2 comments
 
Thanks Sheila!
Add a comment...

Joanne Munro

Discussion  - 
 
I've just written a blog post outlining 20 things I do during Chrimbo Limbo (period between Xmas & New Year!) so I get to start the new year in a healthy position.

Things I've listed are doing my expenses, learning new skills, reviewing my marketing, aligning my social media branding, rewriting/editing my website, updating/culling contacts - the list goes on!

I'm sure there are more things I can do though... 

What do you guys do at this quiet time of year to get your business in shape for the coming year?

Jo.
@jojomunroro
4
Joanne Munro's profile photoAngela Proud's profile photo
3 comments
 
Lol!!
Add a comment...

Joanne Munro

My Latest Blog Post  - 
 
I just thought you might be interested n my new blog post on different ways to invoice a client and make sure you get paid. After all, none of do this for free!
2
1
Jacqui James's profile photoJoanne Munro's profile photoJanine Gregor's profile photo
2 comments
 
You are welcome Jacqui. 
Add a comment...
Work
Occupation
Virtual Assistant specialising in newsletters, research, events and social media. Writer of CVs and LinkedIn profiles. Owner of The VA Handbook website
Skills
Newsletters & Autoresponders | All things Google | Blogging | Squeeze Pages | Social Media | Event Support | Writing CVs & LinkedIn Profiles
Employment
  • Munro PA Services
    Virtual Assistant, 2009 - present
    I’m a modern techie Virtual Assistant specialising in online research, newsletters, autoresponders, blogging, social media, event support and Gmail management.
  • Career Pioneers
    Owner, 2007 - present
    I run a successful business writing and reviewing CVs and LinkedIn profiles. I write around 80 CVs a year and have a remarkably high success rate of writing CVs that get people called to interview.
  • Brighton Racecourse
    Event & Admin Manager, 2006 - 2009
    Overseeing around 550 events each year from small business meetings to huge conferences, trade shows and weddings, I ensured that suite layout, equipment, numbers, AV, catering, décor, entertainment, and security were coordinated and that the client’s event exactly met their specifications.
Story
Tagline
There just isn't an app for what I do!
Introduction

Busy Trekker with two businesses:


CV WRITING 

I have a very successful LinkedIn and CV-writing business where I write and review CVs and LinkedIn profiles for local, national and international clients.

VIRTUAL ASSISTANCE

I provide remote support to busy consultants, marketers and creative freelancers. Services include data mining, online research, social media analysis and coordinating UK and international events. 

I also know how to do a ton of ‘techie stuff’ and have helped clients create newsletters and blogs, design and install email capture boxes, SEO their website, set up and import other email accounts into Gmail as well as shown them how to create and use Twitter, LinkedIn, Facebook, Pinterest, Google Plus and YouTube.

PLUS...

THE VA HANDBOOK

In May 2014 I set up a website aimed at showing people exactly how to become a Virtual Assistant, how to work better once they were set up, and then learn new skills to expand or change their niche.


Bragging rights
In Nov 2013 I gave a practical session on how to find more clients using LinkedIn at WorthingDigital. In March 2013 I was one of three panellists at the Wired Sussex ‘Being a Successful Freelancer‘ workshop. In Nov 2012 I gave a presentation on ‘Using Social Media for Business’ to New Sussex Start Ups
Basic Information
Looking for
Networking
Other names
Jo