IT World is Canada's leading publisher for the Canadian IT community.
CIO at Performance Advantage www.performanceadvantage.ca
specializes in SaaS and Cloud Computing applications. Performance Advantage brings together people, process and technology -- to get that fusion that can bring real results and transform organizations. I'm our resident evangelist for the interactive web -- SaaS, Mobile Cloud Computing, Web 3.0 -- whatever you want to call it. I call it the collaborative internet.
I do a lot of things. After 30+ years if you aren't good at more than one thing - shame on you.
- CRM and Customer Experience
- Change Management
- IT Strategy and Transformation
- Lean Six Sigma
- Portfolio Management and Governance
I understand the strategic use of technology. I understand the nuts and bolts. I'm happy with my head in the Cloud or my head in a server.
As a consultant, I've had clients big and small. From Cisco to a little firm called Endrelia and a whole lot more. I've worked for Canadian governments. I've taught eGovernment in Africa. My preferred clients? I call them giant killers - those companies who are underdogs, or even not noticed, who want to take on a giant and win.
I'm also a prof at the University of Waterloo, former head of the largest chapter of the Canadian association of Certified Management Consultants (CMC Canada), dad to two great kids and married to the love of my life. How cool is that?
How'd I get here?
Grew up in Northern Ontario. Was a musician, performer. Loved to do radio. Also did TV and movies.
Became interested in computers in the 1970's - thought they were a new form of magic. Hung out with other musicians doing tech stuff until I found myself doing conversion projects with large financial institutions.
Went back to school at night, worked my little buns off and built a corporate career that spanned both business and technology.
About 15 years ago I joined Ernst & Young and learned how to be a consultant from people like David Doncaster and Peter Watkins. Went on to work for DMR Group and eventually had a global practice. Left that when we got taken over by some management that really didn't understand our culture and managed to tank the company. I escaped, ran my own firm for a few years and built it into a cool little company. Then I met up with Darrel Berry, a fabulous partner and together, with a great team of consultants, we became Chelsea Consulting.
That's the journey so far.