Some say it was the refrigerator what done it. Others say it was innocent, and it just happened to be in the same place (well on the same network) as the real culprit. But whether or not the refrigerator was innocent, the Internet of Things (IoT) is still…
The recent hack of the US Government agency Centcom’s Twitter and YouTube accounts is embarrassing but not a security threat. After all Twitter servers are totally separate from US Government servers and there is no way that a hacker could use their…
Smart devices, devices that are connected to the internet, are here to stay creating a parallel internet of devices conencted to other devices that is called “The Internet of Things”. But as more and more devices are connected to the internet (it’s…
Phishing is getting to be a massive problem. Scammers are getting more sophisticated at sending highly believable emails that fool people into parting with their log in details, or simply take them to a page where key-logging software is downloaded to…
Why are people such a security risk at work? This is particularly the case when it comes to cyber security. For instance why do people so often seem to forget common-sense and share passwords or leave secret documents exposed for others to see? There are…
Here are some easy-to-follow tips!
Take a look at this blog about offering customer support on Facebook (and other social networks) for more info: http://www.o2-v2.com/en/blog/social-media-marketing-7-tips-for-good-customer-support-on-facebook
#Facebook #CustomerSupport #SocialMedia
- Social Media Risk ConsultingPrincipal Consultant, 2013 - presentPrincipal Consultant for a group of specialist business consultants focusing on the governance, system, employee, public and hacking risks resulting from social media
- mosoco.co.ukmanaging partner, 2013 - presentFounder of mosoco, a boutique digital transformation consultancy focused on internal opportunities (process, HR, knowledge mnanagement) and external opportunities (marketing, customer experience) from digital technology as well as the risks of implementing digital technologies
- smart cookie, amberlight, MC&C, i-level, Carat, emap
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- Hazlegrove School, Allhallows School, Oxford University (Lincoln College), City University
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