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Jeremy Ornelas
Attended Chaparral high school
Lives in Las Vegas, NV
58 followers|61,136 views
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Work
Occupation
I make web pages and play with audio and video.
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Las Vegas, NV
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Education
  • Chaparral high school
    1992 - 1996
Basic Information
Gender
Male
I received a pre-approved post card in the mail for a 1.99% auto loan refi and immediately called the 1-800 number to see how I could take advantage of this amazing offer. The helpful customer service associate was knowledgable but said he was unable to help me over the phone; that I should go to this local branch with specific items and they would be able to immediately process my loan docs. I gathered all of the information mentioned (proof of insurance, registration, 10-day payoff amount, most recent paycheck stub, etc.) and went to the actual branch. The lady behind the desk was completely uninformed and said that all of the information I had gathered must instead be faxed in to them. After explaining to her that a fax and a printed document were essentially the same thing she proceeded to tell me that she needed a 10-day payoff amount with the start and end timeframes... ie. I had a 10-day payoff quote that expired July 23rd, this means that one could infer that it was good from todays date (July 13th) until the 23rd, or in industry terms A 10-DAY PAYOFF QUOTE. The clincher for me was when she stated she could not take the payoff quote because it did not display the full account number (just the last 4 digits) and the mail-to address was on page 2 of the print out, and they needed everything on a single page. I tried to give them my money and business and they just wouldn't take it. I will not be returning to One Nevada Credit Union.
• • •
Public - a year ago
reviewed a year ago
The facility itself was bright and beautiful, we have absolutely no complaints about anything in that regard. However, both of the credit cards I used for payment and incidentals were immediately compromised with identity fraud. Someone had cloned my cards and used the clones to physically pay for items in stores around the LA area. This isn't a dig on the establishment itself, just something to consider before handing over your card to them, be careful and make sure your card has fraud protection.
• • •
Public - a year ago
reviewed a year ago
2 reviews
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