The Hiring Algorithms are coming

On call center workers:
The software said that what does matter in a good call-center worker—one who won't quit before the company recoups its $5,000 investment in training—is personality. Data show that creative types tend to stick around for the necessary six months. Inquisitive people often don't.

I wrote on a LinkedIn post about this yesterday in response toa post by +Jeremy Haskell :

But while the final decision likely must come from an informed human brain, I expect that the potential pool of possibles to be curated by algorithms and based in many cases on new measures of skill, reputation, and influence.

I expect an economy that will run more and more on reputation metrics and skill matching algorithms.
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