Profile

Cover photo
James Taurasi
Works at Republic Wireless
Attended Western Carolina University
Lives in Raleigh, NC
357 followers|599,405 views
About
People
Have them in circles
357 people
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Work
Occupation
Android and Cellular Technical Support and VOIP/SIP Analyst.
Employment
  • Republic Wireless
    Technical Support Specialist, 2015 - present
    I am responsible for providing customers with technical support for the Bandwidth.com/Republic Wireless product line. additionally, I am required to demonstrate a high level of technical expertise in Mobile Wireless networking protocols and services, Router Configurations, VoIP messaging, and Android OS. It also requires excellent customer interfacing and communication skills in the resolution of customer issues.
  • North Carolina Department of Environmental and Natural Resources
    Technical Support Analyst, 2015 - 2015
    Provided Direct Customer Support to 5,000+ State Employees. Mobile Phone Setup and Support. Provided Support Center coverage over the Phone and through Remote Connections. Troubleshooting for Network and PC Workstations. Trained Temporary Employees based on NC DEQ Guidelines. Updated and Documented Official Procedures for New PC Installation. Office 365 User Management and Deployment.
  • RE/MAX Lifestyle
    Marketing and Technology Manager, 2013 - 2015
    Managed a Network of 10 Computers. Mobile Phone Setup and Support. Remote and In-Office Support for all Agents on Staff. Hardware and Software PC Support and Troubleshooting. Social Media Management and Advertising Creative Design. Website Creation and Management, including Search Engine Optimization and Custom Creative Work. ROI Evaluation for all Advertising Campaigns.
  • Guilford County Schools
    School Psychologist Intern, 2011 - 2012
    Participated, organized, and managed student support team meetings. Worked with Educators and Parents/Guardians in a Consultation/Collaborative Role. Developed data-based decision interventions and plans. Administered comprehensive psycho-educational evaluations, including standardized intellectual assessment, academic achievement tests, curriculum-based evaluations, observational recording and progress monitoring. Completed multiple Individual assessments that were used to develop Individual Education Plans. Developed and conduct professional development training on integrating technology into psychological practice to staff.
  • Western Carolina University
    Graduate Assistant and Psychological Clinician, 2009 - 2011
    Client Intake Interview for Psychological Services Clinic. Information Technology Support. Psychology Department Liaison. Scored Standardized Assessments. Supported and Trained Graduate Students on Psychoeducational Assessment. Presented the Administration of the WJ-III Cognitive & Achievement and Achenbach Scales of Behavioral Assessment Setup and Supported all Information Technology and Assessment Software. Lectured Psychoeducational Assessment to Graduate Students. Comprehensive Assessments. Worked with Educators and Parents/Guardians in a Consultation/Collaborative Role. Client Intake Interviews. Clinical Feedback Sessions. Test Results Analysis. Psychological and Educational Diagnoses. Data-based Recommendations and Reports.
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Raleigh, NC
Previously
Vale, NC - Greensboro, NC - Wake Forest, NC - Cullowhee, NC - Wilson, NC - Flushing, NY - Monroe, Pennsylvania
Links
Story
Tagline
Technologist, former school psychologist, Android and Google enthusiast, and long-time nerd.
Education
  • Western Carolina University
    2009 - 2012
  • Barton College
    Psychology, 2007 - 2009
  • Johnston Community College
    College Transfer, 2005 - 2007
  • Wake Technical Community College
    College Transfer, 2002 - 2005
  • Broughton High School
    1999 - 2002
Contact Information
Home
Email
Address
Raleigh, NC