Text of a letter sent to the Honorable David Ige, Governor of Hawaii
Hawaii's IT Infrastructure is a 40 Year Old Train Wreck Waiting to hit the Broken Bridge
Dear Governor Ige:
I recall fondly, meeting you and your children while I was an Intern Vice-Principal at Pearl Ridge Elementary School. I was struck at the time by how involved you were with the school and your children's education despite your busy schedule.
I read with interest your recent comments about the State's IT initiatives. As a doctoral student in Learning Design and Technology and a former employee of both the City and County of Oahu and of the State, I could not disagree with you more.
When our current patchwork of IT infrastructures was new, I was in my 20s, riding a motorcycle, having a great time and typing on a Royal portable typewriter. Fast forward to 2015. There is not a State department that is even close to being in the current century with regards to IT practice. My own personal experience is with the Department of Education and what I saw there was appalling. School offices still maintain typewriters to fill out carbonless forms!
I will provide a personal example of the inadequacy of the State's IT infrastructure that is not only personally frustrating but costs the taxpayers of the State money as well.
I retired on December 31, 2014. I submitted all of my forms in a timely manner and attended the required meetings. Upon retirement, I had something like 2 years of accumulated sick-leave that are supposed to be credited to retirement by the ERS. I have been informed that it will take about 10 months to calculate the retirement benefit that I am owed by the State. 10 months! But, I shouldn't worry they said. They will pay interest on the amount I am owed after six months. Let's pause and think about this for a moment.
In this century, with current personnel and payroll IT it should take about one payroll period to calculate and communicate with ERS.
This is my personal example but there are myriad others. I implore you to re-think your policies on modernizing the State's decrepit IT infrastructure.