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James Calder
Works at LogicNets
Attended Dulwich College
Lives in Washington, DC, United States
147 followers|6,830 views
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James Calder

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DC-area photographers, here you go :)
 
The ninth annual Exposed DC Photography Contest is now open for submissions! And we're moving the show to 1358 NE, the new headquarters of Capital Fringe!!
Our 2015 photo contest is open for entries! Next March we’ll host the 9th annual (holy cow that’s almost a decade!) Exposed DC Photography Show, our celebration of living in the Washington, D.C. area. We want to see your images … Continue reading →
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James Calder

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In case you didn't know already, Exposed DC/InstantDC announced a contest - open call for photos through September 1, 2014. Do it!
 
OPEN CALL FOR PHOTOGRAPHS - CONTEST

Our first project with InstantDC! Submit your photos to our new contest, opening this October at the Washington School of Photography. The deadline is September 1, 2014. See the linked post for all the details:
Contest - A call for photographs for a juried show at the Washington School of Photography opening night Friday October 3rd 2014, with over $1000 in prizes.
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James Calder

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Here's what's happening at my day job :)
 
This month's issue of Profile Magazine has an interesting feature on our customer Kirk Malloy, VP of Tech Services for Illumina. Kirk describes his overall success and strategy at Illumina and highlights the company's use of LogicNets as their platform for automated troubleshooting.

The company uses LogicNets to automate web self-service for their customers, Call Center agents and Global Field Service reps.

As Kirk points out in the article, this technology strategy has resulted in significant improvement in rep training and ramp-up time, reduction in time-to-resolution, and better automated handling of initial issues by the customers themselves. If you consider the inherent complexity of Illumina's genome sequencing technology, you can appreciate both the challenge and the results they've achieved.

Here's a PDF of the article (which begins on page 2 of the document). Let us know what you think, or if you have any questions!
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James Calder

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James Calder

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Check out the new Friday Links feature on Exposed DC. Something for everyone :)
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James Calder

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James Calder

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James Calder

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Get your tickets for the Exposed DC opening reception before they sell out!
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Excellent advice!
For the love of photography, what is the Exposed DC Photo Contest and how can I get my photos in it? Five tips for this annual photo contest.
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James Calder

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Oh yeah - predictive diagnostics, baby!
LogicNets originally shared:
 
Happy 2012 to all!

The new year brings with it a sneak peek at our newest product - the Predictive Diagnostics tool. We have to say we're really pretty darned excited about it here at LogicNets HQ.

We promise we'll have more details about it on the website soon, but meanwhile we hope you'll enjoy the demo video:
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People
In his circles
145 people
Have him in circles
147 people
Bill Bramble's profile photo
Ian Buckwalter's profile photo
Missy Frederick's profile photo
Christine Cossu's profile photo
Davin Tarr's profile photo
Aylin Gay's profile photo
Heather Goss's profile photo
wil block's profile photo
Leigh Bailey's profile photo
Work
Employment
  • LogicNets
    Chief Marketing Officer, 2011 - present
  • Crystal Palace Baltimore
    Director of Communications, 2008 - 2011
  • World Bank
    Information Officer, 1988 - 2008
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Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Washington, DC, United States
Previously
London, United Kingdom - Bristol, United Kingdom
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Malata faranji
Education
  • Dulwich College
    1977 - 1983
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Gender
Male