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James Calder
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Malata faranji

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Don't wait until the last minute! Wednesday is the deadline to submit your top DC-area photos to the 10th annual Exposed DC contest, with the winning images going on display at the historic Carnegie Library downtown in March!!
Don't wait until the last minute! Wednesday is the deadline to submit your top DC-area photos to our 10th annual contest, with the winning images going on display at the historic Carnegie Library downtown!!

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Just one week left!
Just one week left to submit your best DC-area photos to our 10th annual contest!

Short link: xpsd.co/2016submit

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Only three weeks left to submit your finest DC-area photos to the 10th annual Exposed DC contest!

xpsd.co/2016submit

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DC-area photographers - here it is! The tenth annual Exposed DC Photography Contest is now open for submissions. And for this big milestone, an amazing venue for the exhibit: the historic Carnegie Library downtown!! -- xpsd.co/2016submit --
Our 10th annual photo contest is now OPEN! Show us the DC you love, and get those submissions in by January 6. We are very pleased to announce that our huge 10-year exhibit will be hosted by The Historical Society of Washington, D.C. with an opening reception at the gorgeous, historic Carnegie Library downtown! -- xpsd.co/2016submit --

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DC-area photographers, here you go :)
The ninth annual Exposed DC Photography Contest is now open for submissions! And we're moving the show to 1358 NE, the new headquarters of Capital Fringe!!

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In case you didn't know already, Exposed DC/InstantDC announced a contest - open call for photos through September 1, 2014. Do it!
OPEN CALL FOR PHOTOGRAPHS - CONTEST

Our first project with InstantDC! Submit your photos to our new contest, opening this October at the Washington School of Photography. The deadline is September 1, 2014. See the linked post for all the details:

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Here's what's happening at my day job :)
This month's issue of Profile Magazine has an interesting feature on our customer Kirk Malloy, VP of Tech Services for Illumina. Kirk describes his overall success and strategy at Illumina and highlights the company's use of LogicNets as their platform for automated troubleshooting.

The company uses LogicNets to automate web self-service for their customers, Call Center agents and Global Field Service reps.

As Kirk points out in the article, this technology strategy has resulted in significant improvement in rep training and ramp-up time, reduction in time-to-resolution, and better automated handling of initial issues by the customers themselves. If you consider the inherent complexity of Illumina's genome sequencing technology, you can appreciate both the challenge and the results they've achieved.

Here's a PDF of the article (which begins on page 2 of the document). Let us know what you think, or if you have any questions!

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