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Jacob Wobbrock
Works at AnswerDash, Inc.
Attended Stanford University
Lives in Seattle, WA
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Work
Occupation
Associate Professor at the University of Washington; Co-founder & CXO at AnswerDash
Skills
Interactive technology innovation, design, and evaluation
Employment
  • AnswerDash, Inc.
    Co-founder & CXO, 2015 - present
  • University of Washington
    Associate Professor, 2011 - present
  • AnswerDash, Inc.
    Co-founder & Chief Scientist, 2015 - 2015
  • AnswerDash, Inc.
    Co-founder, President & CEO, 2012 - 2015
  • University of Washington
    Assistant Professor, 2006 - 2011
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Currently
Seattle, WA
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Tagline
Associate Professor at the University of Washington; Co-founder & CXO at AnswerDash
Introduction
Jacob Wobbrock, Ph.D. is a technology professor and entrepreneur focused on interactive solutions that improve the user and customer experience.

Prof. Wobbrock is an Associate Professor at the University of Washington Information School (ranked #3) and, by courtesy, the Department of Computer Science & Engineering (ranked #6). He teaches and does research in the field of human-computer interaction (HCI). His overarching research interest involves scientifically understanding people's interactions with computers and information, and improving those interactions through design and engineering. He holds a Ph.D. in HCI from Carnegie Mellon University, and B.S. and M.S. degrees from Stanford University in cognitive science and computer science, respectively.

Prof. Wobbrock is also a startup entrepreneur. From September 2012 - May 2015, he was the founding CEO of AnswerDash, a VC-backed SaaS company that enables online businesses to provide instant context-sensitive answers to their website visitors, reducing their customer support costs, increasing their sales, and giving them insights into their customers' needs. From May - December 2015, Prof. Wobbrock was AnswerDash's Chief Scientist. In December 2015, Prof. Wobbrock returned to his academic post but remained engaged with AnswerDash as its Chief Experience Officer (CXO).

Websites:
Bragging rights
My research has been honored with 18 paper awards — of those, 6 best papers and 7 honorable mentions are from ACM CHI.
Education
  • Stanford University
    Symbolic Systems, 1994 - 1998
    B.S. degree: Cognitive science major drawing from psychology, philosophy, linguistics, and computer science. Completed a formal concentration in human-computer interaction. Did an honors thesis on the law and policy of autonomous software agents.
  • Stanford University
    Computer Science, 1998 - 2000
    M.S. degree: Core computer science classes and a formal concentration in human-computer interaction.
  • Carnegie Mellon University
    Human-Computer Interaction, 2001 - 2006
    Ph.D. degree: Mixture of computer science and human-computer interaction courses for 2 years, concurrent with 5 intensive years of original research. Dissertation focused on enabling text entry on mobile devices for people with motor impairments.
Basic Information
Gender
Male
Birthday
January 15, 1976
Relationship
Married

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Jacob Wobbrock

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