Response from the owner - a month ago
Mr. Perez, thank you so much for taking the time out of your day to share your amazing feedback! We are absolutely thrilled Gabe was truly able to go above and beyond to make sure you and your family had such a great experience working with our service center. Here at BMW of Springfield, we suggest repairs that are essential to your vehicle's performance, and keep you well-informed of repairs that can wait to help with unnecessary spending. You are absolutely right, Gabe and the rest of our team's top priority is to make sure all of our customers are happy with their BMW driving experience. We truly appreciate your business, Oscar. Please do not hesitate to let us know if there is anything more we can do for you. Have a wonderful day!