Response from the owner - 3 months ago
Thank you for taking the time to share your feedback. It is unfortunate that your recent visit to our service center has not left you completely satisfied. Our dedicated service team strive to provide our customers with a smooth and pleasant experience that leaves no doubt our customers were properly taken care of. We here at JMK BMW want all of our customers to leave our dealership knowing the received nothing short of the absolute best service they deserve. We are taking your feedback very seriously, and would like to speak with you further. Please contact our Service Manager, Tino Pereira, at 973-379-7744 extension 293 at your earliest convenience. We truly do appreciate your continued business, and are looking forward to speaking with you soon.