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The title for professionals in ecommerce and multichannel retail
The title for professionals in ecommerce and multichannel retail

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Apple’s iOS 11.3 unlocks Progressive Web App features to fully engage the iPhone shoppers - With 61.9% of mobile users and 65.1 % of mobile orders on ecommerce sites coming from iOS, the share of mobile traffic eligible to take advantage of a wide range of Progressive Web Apps (PWA) features more than double with the recent launch of Apple’s iOS 11.3.   That is according to the 2018 Q1 Mobile Commerce Insights Report from Mobify, which suggests that the latest version of Safari on iOS suppo...

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CASE STUDY Formex Watches shows how AR is changing the way we shop - Augmented reality (AR) is transforming how we shop and in particular our online shopping experience.  Global Market Insights predicts that the AR market is expected to nearly double in size by 2024 with the vast majority of companies utilising some form of augmented reality to connect with and engage their customers. Forward thinkers and industry disruptors are ahead of the curve, having already embraced augmented reality ...

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Insights into fast-growing Quiz’ strategy: from digital-in-store to sales via third-party websites - Quiz showcased two different aspects of its omnichannel strategy in updates this week. The retailer, a Top150 trader in IRUK Top500 research, is growing quickly and recently reported a 30% rise in sales to £116.4m in the year to March 31, with online sales of £30.6m that were 158% up on last time. Digital-in-store Quiz has brought digital into its new flagship store at Bluewater Shopping Cen...

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American Apparel relaunches online-only in the UK - American Apparel has reopened in the UK – but this time it’s an online-only business. The retail brand has returned as a pureplay 18 months after its previous owners went into administration in November 2016. Back then, an offshoot of the original North American business of the same name and operated by subsidiary companies American Apparel (UK) Ltd and American Apparel (Carnaby) Ltd, was a Top350 retailer in IRUK Top500 research and had 1...

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Mobile delivers 22% increase in online sales for Q1, marking the highest YoY growth since 2016 - With high-street sales declining across the world, online sales have performed strongly in the first quarter of 2018, driven by 22% growth in mobile sales, according to the IMRG Capgemini e-Retail Sales Index. Smartphone sales dominated all other digital channels in March, says the research, with some 58% of overall sales were conducted by mobile – a reported 39% YoY increase in comparison to 42...

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24% of consumers would buy a secondhand car online, if it’s from a trusted company - More than a quarter of shoppers say they would now feel comfortable buying a used car online, if it was from a trusted company, even though ecommerce is relatively new to this sector, new research suggests. Some 24% of consumers reveal they would buy a used car from a trusted seller, according to the study from Bristol Street Motors which aimed to track the development of this trend, and thus, shape their s...

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GUEST COMMENT Transforming data into smart insights with mobile payments technology -  Shane Leahy is chief executive officer of Tola Mobile The sophistication of today’s mobile payments technology not only has the ability to streamline payment processes for companies operating within a range of industries. Now, it is enabling many companies to drive traffic and increase their conversion rates, by offering consumers fast and simple ways to pay for content and services directly through their...

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Amazon’s Jeff Bezos on customers, high standards – and failure - The news that Amazon Prime now has more than 100m members caught attention this week, along with stats showing that customers can now control more than 3,000 smart devices using their Alexa voice assistant after a year that was Amazon’s best ever for hardware sales. But this was also a rare insight into Jeff Bezos’ approach to retail – one that has made a market leader in the US, the UK and beyond. Here are three other things ...

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Online grows its part in retail as store sales fall back - Strong online growth is a pattern among the IRUK Top500 retailers that we report on in today’s InternetRetailing newsletter. Bonmarché, JD Sports and Debenhams all reported online sales growth in updates this week. But overall sales were down at Debenhams and Bonmarché. Bonmarché showed that its store sales fell significantly over the last year, holding back overall sales despite ecommerce growth of more than 30%. It’s a pattern tha...

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Debenhams: pressing on with social shopping strategy despite falling sales and profits - Debenhams this week said its strategy to connect stores and digital through customer engagement was paying off – despite falling profits and sales in its latest half-year. The department store, a Leading retailer in IRUK Top500 research, has focused on social shopping that links both stores and digital in a Debenhams Redesigned strategy, announced last April, that aims to change the business to reflect ...
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