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InternetRetailing
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InternetRetailing

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Retail apps failing to meet consumer expectations, despite being downloaded in record numbers
Consumers believe current retail apps are failing to deliver the high quality and interactive mobile shopping experience they demand, according to new research. Despite a third of UK consumers admitting to downloading more retail apps in the last 12 months than they did in the previous year, just 40% said (more…)
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Shoppers spent £130bn online in 2016 – 16% up on the previous year: IMRG
The predictions were that 2016 would be the first year that smartphone shopping came into its own. Now IMRG figures suggest that shoppers spent more than £130bn online in 2016, some 16%, or £18bn, more than the same time last year – thanks to the fast growth of smartphone sales. (more…)
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GUEST OPINION App users are your VIPs, treat them with respect
It is a privilege to be on the home screen of your customers and even more on their good graces when they use that app regularly. Andreas Hassellöf, CEO, PresenceKit explains how retailers need to change their view of customers and apps and start treating them with a little more respect. (more…)
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GUEST COMMENT The £750m retail opportunity you’ve probably never heard of
Retailers are investing heavily in their digital offerings. It’s an expensive yet unavoidable commitment, one that’s especially challenging for traditional brick and mortar retailers who are balancing their legacy business with growing a digital platform. As such, they are looking for cost effective ways to bolster their online returns and (more…)
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John Lewis, M&S, Debenhams, Argos, Mothercare and more: multichannel update
We’ve delved into the latest crop of trading figures in search of ecommerce and multichannel trends, strategic insights and innovations in the way retailers are selling – and customers are buying – across sales channels. Here we’re focusing on the latest updates from department stores, homewares, nursery retailers and general merchandisers. The (more…)
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Personalisation is nothing without a joined up business - It’s been a good Christmas, on the whole, for UK retailers – except perhaps for Next – and mobile has played an increasing role therein. Amazon has seen sales rocket over the Christmas period and accounted for 38% of all online sales: and nearly three quarters of them were on mobile. Similarly, M&S [IRDX RMAS], Tesco [IRDX RTES], Primark and Debenhams [IRDX RDEB] all performed well thanks to online sales and again cite mobile as a hu...
It’s been a good Christmas, on the whole, for UK retailers – except perhaps for Next – and mobile has played an increasing role therein. Amazon has seen sales rocket over the Christmas period and accounted for 38% of all online sales: and nearly three quarters of them were on mobile. Similarly, (more…)
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Boost in mobile commerce drives ecommerce growth in 2016 with more to come this year, says IMRG
Sales through phones grew by 47%, year-on-year in December, according to the latest IMRG Capgemini eRetail Sales Index, and accounted for 54% of all sales made via a mobile device. Tablets accounted for the other 46%. This time last year, smartphones were the device of choice for 39% of (more…)
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IRX 2017 The Final Mile conference - Retail logistics professionals from brands as diverse as Harrods and Sainsbury’s will be sharing insights and experiences in the Final Mile conference at this year’s InternetRetailing Expo (IRX 2017) and eDelivery Expo (EDX 2017). Speakers taking part in the conference, which runs on April 5 in theatre 4 at the event, will be looking at the role of the supply chain and of final-mile delivery in meeting the promises that ecommerce and multichannel retaile...
Retail logistics professionals from brands as diverse as Harrods and Sainsbury’s will be sharing insights and experiences in the Final Mile conference at this year’s InternetRetailing Expo (IRX 2017) and eDelivery Expo (EDX 2017). Speakers taking part in the conference, which runs on April 5 in theatre 4 at the (more…)
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IRX 2017 See, touch, feel the future of retail - More than 5,000 visitors will be able to see, touch and feel the future of retail at the seventh InternetRetailing Expo (IRX) this April. Delegates from across the retail industry are expected to the free-to-attend event, where they can learn about the latest ecommerce, mobile, marketplaces and fulfilment trends, see and test for themselves the latest technologies, and meet leaders in the field at a series of networking events set to be held ...
More than 5,000 visitors will be able to see, touch and feel the future of retail at the seventh InternetRetailing Expo (IRX) this April. Delegates from across the retail industry are expected to the free-to-attend event, where they can learn about the latest ecommerce, mobile, marketplaces and fulfilment trends, see (more…)
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Asos to Ted Baker: latest trends in multichannel fashion retailing
We’ve delved into the latest crop of trading figures in search of ecommerce and multichannel trends, strategic insights and innovations in the way retailers are selling – and customers are buying – across sales channels. Here we’re focusing on the latest updates from fashion and clothing retailers. The shape of Christmas trading (more…)
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Sainsbury’s, Tesco and Waitrose: directions in multichannel grocery retail
We’ve delved into the latest crop of trading figures from grocers in search of strategic insights, trends and innovations in the way retailers are selling – and customers are buying – across sales channels. Multichannel services and convenience Sainsbury’s , a Leading retailer in IRUK Top500 research, says, in a third-quarter trading (more…)
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Amazon sees 72% of holiday shopping coming from mobile - Amazon has had it’s most successful Christmas trading period yet, shipping more than 1 billion products worldwide and accounting for 38% of online sales – and almost three quarters of them were mobile. According to Amazon [IRDX RAMZ], shopping on Amazon’s free app grew by 56% this Christmas season, with shoppers on Cyber Monday purchasing 46 items of electronic equipment every second on mobile devices and 36 toys. Amazon was also able...
Amazon has had it’s most successful Christmas trading period yet, shipping more than 1 billion products worldwide and accounting for 38% of online sales – and almost three quarters of them were mobile. According to Amazon , shopping on Amazon’s free app grew by 56% this Christmas season, with shoppers on (more…)
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We are the magazine, portal and events for European ecommerce. Hosting board level conversation for multichannel retail across all of our platforms. Join the conversation.