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InterAction Training
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14 followers
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It just happens to be that Karen Wiehoff, InterAction Training's brand new Senior Training Consultant, is also a process improvement expert. Let's hear what Karen has to say about process improvement for your frontline in this month's episode of Training Matters!
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Kicking off Supervisor Boot Camp with a great group of people, eager to bring their supervisory skills to new heights!
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The keys to successful referrals and cross-sells are preparation and curiosity. This two-part webinar series will turn your call center agent or a customer-facing staff into specialists that effortlessly spot opportunities and offer solutions that result in a satisfying match.
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Still on the fence about attending Supervisor Boot Camp? Don't wait! Save your seat and put your supervisory skills in overdrive!
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Do you have a team you're proud of? Show them you don't take them for granted and share some kind words for them in the comments! Do you have some work to do to create harmony? Continue reading!
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Chad provides a great overview of what happened at Equifax and discusses what preventative action you should take immediately. Chad and Honey also discuss how to make sure information is kept safe at your credit union or bank and how you can address questions from your members or customers.
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Is your connection with coworkers defined by the actions required by your job or can you proudly say you are part of a team?
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Identify and embrace a sales mentality while maintaining your unique identity and relationship with your customers!
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Word of wisdom being shared at the Business Development School!
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Dawn Robinette, APR teaching how to get more BUZZ at your bank at Texas Bankers Association Business Development School!
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