Shared publicly  - 
 
"Brian makes the point that you can’t succeed if you lose sight of the existing customers; a balanced approach is necessary. But he does introduce us to who these new customers are, how they find and share information, how they make decisions, and how they do and do not support businesses and why."-- Tony Hsieh CEO Zappos.com
Expert Review: Tony Hsieh on The End of Business as Usual · Tweet. March 1, 2012; 2 Comments. What follows is an expert review written by Tony Hsieh, NY Times bestselling author of Delivering Happines...
1
Add a comment...