Response from the owner - a year ago
Mr John McDonald has been reported to the Santa Fe Police for harrassment after leaving threatening phone message which have been preserved for evidence for future legal action. Amy, the owner, spoke directly with Mr McDonald who didn't want to understand the facility limitations explained to him. Instead he became unreasonable and irrate on the phone. He repeatedly called the inn with threats which included: "You don't know who you're dealing with and "you don't want to mess with me."
We try very hard to accomodate guests request, but at times are limited by our historic facility. In this case, Mr McDonald's needs were oriented to a motel/hotel not a small historic b&b- something he was unwilling to understand.