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Infusion

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#Infographic: 4 Ways to Increase Customer Retention via Experience Marketing http://learn.infusion.com/4-ways-to-increase-customer-engagement/
4 Ways to Increase Customer Retention via Experience Marketing. We all know that customers aren't one-dimensional. They have thousands of interests, rely on hundreds of sources to make decisions, turn to multiple devices throughout the day and are much more intricate than any audience model ...
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Infusion

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"You're invited! On Tuesday April 14th from 8-10am, join Infusion and Shane Shick, for our ""Omni-Channel & The Multi-Path Purchase Experience"" breakfast.

We will also be joined by April Dunford, Founder, Rocket Launch Marketing, and Steven Javor,
Senior Manager, Digital Customer Experience, Schneider Electric Canada.

To learn more and register, visit http://www.eventbrite.com/e/omni-channel-the-multi-path-purchase-experience-tickets-15875677579?aff=SocialMedia and get your tickets today!

#Infusionevents #omnichannel #retailmarketing"
Omni-Channel & the Multi-Path Purchase Experience With the rapid growth of digital consumption and what seems like daily proliferation of social media channels, marketers are faced with more choices than ever when considering how they want to reach the consumer. Join Infusion for an exciting panel discussion led by Shane Schick, a Chief Technology Editor and Journalist, on Tuesday April 14th, as we discuss how different channels need to be opti...
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Infusion

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“Showcase your company's culture with videos + online presence” - Andrea Fraser, President, HRPA Toronto Chapter #changingworkforce
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Infusion

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It's not too late to get your ticket to tomorrow morning's breakfast seminar discussing "The Hyper-Connected Enterprise: Employee Engagement Strategies for HR Success".

Join Infusion and Andrea Fraser, President of the Human Resources Professionals Association Toronto Chapter tomorrow morning from 8-10am at the Yorkvill Conference Centre, as we discuss strategies and innovative technologies that are transforming employee engagement and workplace satisfaction. Registration starts at 7:30am.

Learn and connect with other HR professionals as we cover the following topics:

Current trends and technologies within Human Resources

How enterprise social media can improve collaboration and recognition within the workplace

Reduce costs, centralize your data and avoid the daily battle with IT

To register now visit: http://culturaltransformation.eventbrite.com/?aff=social

#ChangingWorkforce #HR #InfusionEvents
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Infusion

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Next Wednesday, join Infusion and the Human Resources Professionals Association's Toronto Chapter President, Andrea Fraser,as we discuss strategies and innovative technologies that are transforming employee engagement and workplace satisfaction.

Register today for our free breakfast seminar: http://culturaltransformation.eventbrite.com/?aff=social.

To learn more about the importance on employee engagement, read the "6 Eye-Opening Employee Engagement Statistics" by Melissa Dawn Photiades, VP of Talent Management at Herd.

"You know those company videos or blog posts aimed at showing the world just how great Company X is to work for? Everyone is having fun at work, and they’re smiling while talking about all the perks. We have come to think of this as what an engaged workforce might look like. This Pleasantville snapshot can be a bit misleading.

"While it would be great to walk into an office of positive attitudes and buzzing energy, if real engagement isn’t present, that office will soon have an order to vacate on their door. Realizing that there is a difference between satisfied and engaged, is a vital distinction for leaders to establish. Smiles are one part of the engagement equation, and numbers are another."

Read the entire article here: http://www.talentculture.com/workplace-culture-and-innovation/6-eye-opening-employee-engagement-statistics/

#ChangingWorkforce #HR #InfusionEvents
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Infusion

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"Effective leaders and entrepreneurs understand that employee engagement can be a competitive edge and that building an engagement strategy should be a top priority." Rich Hein, Managing Editor for CIO.com writes some of the top tips for measuring and improving employee engagement.

Read the entire article: http://www.cio.com/article/2459447/careers-staffing/tips-for-measuring-and-improving-employee-engagement.html

Join Infusion and the HRPA's Toronto Chapter next Wednesday March 25 from 8-10 am, as we discuss strategies to make your organization truly successful in engaging and inspiring your employees.

Register now! http://culturaltransformation.eventbrite.com/?aff=social

#ChangingWorkforce #HR #InfusionEvents
Do you want better productivity from your team and a higher retention rate, all while improving your customer's overall experience? Then it's time to build an engagement strategy for your organization.
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Infusion

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Join Infusion for an exciting panel discussion led by Shane Schick, a Chief Technology Editor and Journalist, on Tuesday April 14th, as we discuss how different channels need to be optimized in different ways vs. a one-size-fits all approach and how marketers | http://www.eventbrite.com/e/omni-channel-the-multi-path-purchase-experience-tickets-15875677579?aff=SocialMedia

#OmniChannel
Omni-Channel & the Multi-Path Purchase Experience With the rapid growth of digital consumption and what seems like daily proliferation of social media channels, marketers are faced with more choices than ever when considering how they want to reach the consumer. Join Infusion for an exciting panel discussion led by Shane Schick, a Chief Technology Editor and Journalist, on Tuesday April 14th, as we discuss how different channels need to be opti...
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Infusion

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Is Your Customer the Sun or the Moon? @Sitecore's Darren Guarnaccia on how to view your customers:

"...when it comes to creating experiences that win customers for life, you’ve got to treat your customer like the sun – making him and her the center around which all marketing energy revolves – instead of a moon that is the subject of an unending series of campaigns based on goals other than the customer’s own."

To learn more, read the entire article: http://www.sitecore.net/learn/blogs/business-blogs/industry-insight/posts/2013/09/is-your-customer-the-sun-or-the-moon.aspx#.VPi1KIey6is.twitter

Want some first-hand expertise on developing lasting strategies to reach and engage your customers?

Join Infusion and Sitecore next Wednesday April 1 from 2-3p ET.

Register for the webinar: https://veconnect.us/gk/g/TUM4e1zEJlM-168/p/nT2f2

#Customer360 #Sitecore
Is Your Customer the Sun or the Moon? By Darren Guarnaccia, September 17, 2013 | Rating: | Leave a comment. I've been thinking a lot lately about how Sitecore continues to evolve as the industry's premier customer experience platform, a position that puts even more distance between our solution ...
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Infusion

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Question: Why are we not using mobility to keep our workforce engaged? - Kayla Spiess, Infusion #millenials #changingworkforce
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Infusion

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No breakfast plans? Then it's a date. This Wednesday from 8-10 am, join Infusion and Human Resources Professionals Association for a breakfast seminar, where we will be discussing "The Hyper-Connected Enterprise: Employee Engagement Strategies for HR Success".

This will be an opportunity to see what other HR professionals are doing to increase employee engagement while leveraging some of the latest and innovative technologies.

To register now visit: http://culturaltransformation.eventbrite.com/?aff=social

#ChangingWorkforce #HR
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Infusion

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[Webinar] Making Customer 360 a Reality: Reach, Engage, and Know Your Customers

We all know that customers aren’t one-dimensional. They have thousands of interests, rely on hundreds of sources to make decisions, turn to multiple devices throughout the day and are much more intricate than any audience model gives them credit for. Marketers continue to be challenged in obtaining a valuable customer view that includes past, present and future insights.

Join Infusion and Sitecore on Wednesday April 1st, as we discuss strategies and technologies that are enabling organizations to better understand and engage their customers, build loyalty and ultimately grow their businesses.

To learn more about the event and to register, visit: https://veconnect.us/gk/g/TUM4e1zEJlM-168

#Customer360 #Sitecore
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Infusion

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Not only is it important to make a great customer experience, but @Sitecore's Darren Guarnaccia is searching for a "beautiful customer experience".

"Evoking customer delight requires marketers to draw on all three elements of Einstein's "holy trinity": art, science and mystery. The good news is, it is no mystery that search is the cornerstone of the contemporary customer experience; marketers can use it to drive engagement, conversion and delight."

To read the entire article, visit: http://www.sitecore.net/learn/blogs/business-blogs/industry-insight/posts/2014/12/searching-for-cx.aspx

Check out the webinar we're hosting with #Sitecore on Wednesday April 1st from 2-3p ET to learn proactive ways to maximize customer intelligence and turn insights into strategy. Register now: https://veconnect.us/gk/g/TUM4e1zEJlM-168/p/nT2f2

#Customer360 #Beautiful #Sitecore
Searching for a Beautiful Customer Experience. By Darren Guarnaccia, December 16, 2014 | Rating: | Leave a comment. Evoking customer delight requires marketers to draw on all three elements of Einstein's "holy trinity": art, science and mystery. The good news is, it is no mystery that search is ...
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Infusion. The Way Forward.
Introduction

Infusion unites insight, creativity, and technology to accelerate and transform business for leading companies around the world. From high performance trading systems to next-generation retail environments and beyond, Infusion creates digital experiences and advanced technology solutions that bring our clients' business to new levels. Founded in New York City in 1998, Infusion today is a team of more than 500 people in offices across the globe. 


Infusion has deep expertise in digital design, emerging and legacy technologies, Web portal development, enterprise solutions and managed services. Infusion’s expertise extends across the major industries, including retail, financial services, oil and gas, health and life sciences, entertainment, hospitality, education, and public sector. For more information, please visit www.Infusion.com.