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Impact HR n KM Solutions, www.placementservices.co
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Everything in Human Resource Management and Placement Services
Everything in Human Resource Management and Placement Services

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Email / Social Media Manager

Job Summary

Minimum Qualification – Graduate

Minimum of atleast 6 months in a call center / email / chat process. Banking / NBFC preferred.

Fluency in English / Hindi. For English Skillset 1, candidate should have scored >50 in Written Versant. Reasonably neutral and comprehensible accent in spoken English.

Familiarity with OS & Internet, ability to use desktop computer
system, Typing speed 40 wpm (90% accuracy)

Customer service oriented, Telephone etiquette, soft skills,willingness to learn, logical & analytical reasoning, and integrity.
Planning & organizing, Time Management, initiative & proactive
Contact: 08793740165 / 08446240165, Placement Services in Nashik, Pune and Mumbai/ Impact HR n KM Solutions,

Source : www.placementservices.co

Apply Here : http://placementconsultants.co/jobs-in-india/

Job Type: Full-time
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Customer care specialists

Job Summary

Position Summary

Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required.

Roles and Responsibilities

Answers inquiries by clarifying desired information; researching, locating, and providing information
Determines requirements by working with customers
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
Education & Experience

Under Graduates/Graduates Fresher/0-12 Months

Desired Skills and Abilities

Regional Language Communication Skill
Basic understanding of Medical jargon
Basic understanding lab test
Should be flexible for rotational shift
Should be able to understand basic Marathi
Basic Telephone Etiquettes
MS Office
Typing Skills minimum 15 WPM with 85% accuracy & Basic System Navigation Skills
Ability to write, read and speak English to suit business need
Decision Making, numerical ability & logical reasoning
Customer Focus and Being Attentive
Contact: 08793740165 / 08446240165, Placement Services in Nashik, Pune and Mumbai/ Impact HR n KM Solutions,

Source : www.placementservices.co

Apply Here : http://placementconsultants.co/jobs-in-india/

Job Type: Full-time
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Back Office- Female | Fresher | Experience

Job Summary

knowledge of computer operating and internet.(freshers and Experienced candidate both can apply)

Contact: 08793740165 / 08446240165, Placement Services in Nashik, Pune and Mumbai/ Impact HR n KM Solutions,

Source : www.placementservices.co

Apply Here : http://placementconsultants.co/jobs-in-india/

Job Type: Full-time

Salary: ₹10,000.00 /month
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