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IT Xpress
Computer Repair Service
Today 9:00 am – 5:00 pm
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IT Xpress

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Windows 10 has started to roll out. Wondering if you should update? We strongly advise businesses to wait a while to ensure their critical apps will work. Residential users should wait a month or two - allowing bugs found by early adopters to be fixed.

If you DO choose to upgrade, be VERY careful! Microsoft forces your computer to start using all their built in apps for web browsing, pictures, music, and videos. They also, by default, opt you in to MANY privacy invasive options you have to turn off. You have to specifically UNCHECK those boxes during installation. Also, your default web browser will be set the new Microsoft Edge browser. If you prefer to use Chrome or Firefox, they will prompt you to make them default again - watch for it.
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IT Xpress

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Some useful security information to help you stay safe online and protect your systems...
Research uncovers stark differences in security practices of experts, non-experts.
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You may want to avoid Internet Explorer for a while until Microsoft patches these vulnerabilities. Try Google Chrome or Mozilla Firefox instead...
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If you use GMail, consider giving their Inbox client a try. If you find you use your email Inbox like a To-do list (leave it in Inbox till it's handled), Inbox is perfect for you. It DOES take some getting used to, but having used it for personal and business accounts for many months now - I can't imagine switching back. The best part though? You always CAN switch back to the normal GMail interface (GMail is http://mail.google.com and Inbox is http://inbox.google.com). In fact, you can switch between them as often as  you like. Inbox is definitely worth a try, especially on mobile. Be sure to read the tutorials and hints to get started!
Google polarized the Gmail crowd when it released Inbox. For some, it was confusing and unhelpful. For others like myself, however, Inbox is a breath of fresh air. Here’s how it’s changed my workflow, and why I think it’s worth giving it a shot.http://lifehacker.com/how-googles-ne... How Inbox by Gmail Works, and How to Use It for More Productive Email How Inbox by Gmail Works, and How to Use It for More Productive Email How Inbox by Gmail Works,...
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Microsoft just released an emergency security patch 'out of band' meaning outside it's normal monthly patch cycle. So if you see the small "Windows Update' icon near the clock (looks like a card with an orange ring around it) or get prompted to restart to install a patch - do it!
Microsoft normally restricts its Windows updates to a monthly Patch Tuesday. So when the company pushes a critical update on a Monday, it’s a good sign that shit is hitting the fan.
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Another reason to use Google Chrome - and if you have a 64-bit operating system - the 64-bit version of Chrome. The new flash (built into Chrome) is much tougher against hacker attacks...
Flash mitigations now fully baked into Chrome; coming to other browsers soon.
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IT Xpress

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There is a new phishing campaign underway that is trying to compromise Google accounts by way of fake Google Drive login pages. Be careful when entering your Google credentials - make sure the URL is a google.com URL, and when in doubt, type in http://drive.google.com and login that way.
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Malware infections for your phone are coming fast. If you aren't running some form of anti-malware program on your phone, you should be! And never install apps from outside the Play Store (sideloading).
Hacking Team code is the most professionally developed Android malware ever exposed.
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Ransomware is costing over a million dollars a month in damages, and that's just from businesses that reported incidents to the Internet Crime Complaint Center. Most don't. Worried about the security of your computers and network? IT Xpress can help! Call (336-525-5005) or email (help@itxpress.biz) today for your free infrastructure evaluation!
CryptoWall and other variants of the most recent and significant ransomware threats inflict at least $1 million damage each month, federal reports show. Sour
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The Microsoft Support scammers are changing tactics, and one tactic is bad... First - Microsoft, Google, Yahoo, etc will NOT call you about a virus on your computer. They also will not popup a message like this for you to call them. The goal of this scam is to get you to click on a program that lets them login to your computer, run a 'scanner' and show you 'all the viruses' (it's fake). Then they try to sell you a $500 support plan or license 'renewal' (Windows is expired - you need to pay to renew it - again fake). Even worse is what a client shared with us recently: After she'd followed the scammers directions to run their remote access software - the scammer knew she wasn't biting, so he launched a segment of their malware that brought up the webcam, obviously showing the user on the screen and said "This is what the hackers can see right now. You need to let us fix this.". Thankfully the user shut the laptop and brought it to us.

Don't be lured in by these scams and please share among your family and friends so they don't fall for this VERY successful scam. Plus a little black electrical tape over a webcam works wonders if you don't use it!

Worried you may have been a victim of this scam or that you have real malware on your computer? IT Xpress can help! Call 336-525-5005 or email help@itxpress.biz today!
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Ransomware - a virus that encrypts all your data on your PC and any shared folders (think servers) it can find - is becoming more common and more dangerous. What would happen to your business if all your files were suddenly encrypted and held for ransom? Would you pay it? Are there backups? Could you continue business with another system and restored data? Are you depending only on PC based anti-virus to protect your business? IT Xpress can help you with all this and more! Call (336-525-5005) or email (help@itxpress.biz) today for your free infrastructure evaluation! We'll propose solutions to keep your business safe and secure!
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Still running Windows XP and Microsoft Security Essentials? As of July 15th, MSE will not get any further updates. While we encourage everyone to consider upgrading to Win 7 or better, if you're stuck with WinXP - you can still take steps to stay secure:

* Apply the Windows XP POS Registry Hack to get Windows Updates until 2019
* Stop using Internet Explorer - Use Chrome or Firefox instead.
* Remove Java unless it's absolutely needed
* Install Bitdefender Free Antivirus - it's still supported.
Microsoft has announced that, as of July 15, all security solutions for XP users will stop receiving updates, leaving users exposed to threats. Windows XP will
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Contact Information
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1061 S Third St Ext Mebane, NC 27302
1061 S Third St ExtUSNorth CarolinaMebane27302
(336) 525-5005itxpress.biz
Computer Repair Service, Computer Consultant
Computer Repair Service
Computer Consultant
Computer Store
Today 9:00 am – 5:00 pm
Monday 9:00 am – 5:00 pmTuesday 9:00 am – 5:00 pmWednesday 9:00 am – 5:00 pmThursday 9:00 am – 5:00 pmFriday 9:00 am – 5:00 pmSaturday ClosedSunday Closed
IT Xpress provides In Store and On Site Information Technology services to small business and residential customers in Orange and Alamance counties. Unlike some big name IT companies, we provide tailored solutions to your specific technology problems.
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1 review
"Price was great too and their recommendations actually saved me money."
"...to find out what I should expect to pay and who might provide the service."
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Stephen Joyce
a week ago
Mike has always provided me with the best service I could ever expect. His knowledge of his craft is remarkable and he has always been able to "fix" any issue we had with promptness and efficiency. Even with some of the most challenging issues we have had regarding networking computers, printers, and cameras, Mike can and WILL take care of it. I highly recommend you call IT Xpress if you have any computer needs, big or small.
Mark Rodrigues
7 months ago
Thought that my hard drive was broken and that I needed to recover and replace the device. I did a search to find out what I should expect to pay and who might provide the service. The bid from IT Xpress came back as the lowest cost by far, so I brought my computer to them. IT Xpress ran a diagnosis, found the issue to be something else entirely. They fixed the problem at a cost far less than what I expected to pay for a recovery service, let alone a new hard drive. Lesson learned, don't assume. Take the computer to an expert. And I can think of no better an expert than Mike Baptiste the owner of IT Xpress. What I particularly appreciated about the service was after the repair was completed Mike did some clean up and corrected some setting to make certain that my computer ran better than before and would continue to run efficiently.
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Todd Baker
5 months ago
I dropped off my laptop with a failed hard drive and picked up one with a new SSD and all of my files back. When I paid for the work the drive cost was $20 less than what was quoted (original quote was a good price) as there had been a price drop for the drive and IT Xpress passed it on to me. Good pricing, recovered my files, reinstalled all, and a laptop that is running better than ever. He also took the time to explain a few things that will keep the laptop running well in the future.
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Sugaree Thornton
5 months ago
We have used IT Xpress over the years, time after time we receive great professional & fast service, highly recommended.
sherry davis
2 weeks ago
I have an antique laptop and it did not connect to the Internet at all.It was repaired in a reasonable amount of time, price was certainly fair, advice was great and I believe honest, and it seems to operate much faster.Yes, I would recommend to anyone, and will certainly use for all my computer issues.
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Everett McCook
a week ago
Highly recommend! The owner is very knowledgeable and has awesome customer service.
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Brandy Goode
6 months ago
They did a thorough job at finding all of the kinks in my computer and made sure I understood the problems. Price was great too and their recommendations actually saved me money. Definitely will trust this shop with future needs and will refer to friends/family.
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Stats Muzik
5 years ago
Lets get straight to it.I dropped my cpu off Thursday to remove spyware and I asked him when I could have my cpu back and he told me Monday. He told me he would call to tell me he would have it done. He never called so I called him and he told me it would be done by Friday. I go by there and its still not done. He said come tomorrow it would be finished. I go by there Saturday and there is a note on the door saying closed for today I will be open Monday. Can't catch him Monday and I get it back Tuesday. I hate to be lied to. Not once but three times. When I walk in there was another lady that had been waiting for a long time for her cpu too. He did a good job but the wait wasn't worth it and I didn't like the broken promises either and I was still charged full price.
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