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IT Xpress
Computer Repair Service
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IT Xpress

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More great work from Clay Street Printing & Signs!
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IT Xpress

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Beware of callers claiming they are from big technology companies asking for remote access to your computer! Microsoft, Google, Yahoo, Dell, HP, etc. will not call you. These are scams trying to get you to pay hundreds of dollars for scam support services. Never let anyone access your computer unless you have an existing relationship with the company (like our My ITXpert services)
Computer maker Dell is asking for help in an ongoing probe into the source of customer information that appears to have somehow landed in the laps of fraudsters posing as Dell computer support technicians. KrebsOnSecurity readers continue to report being called by scammers posing as Dell support ...
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Don't miss this great event in Mebane today! The Mebane Police Department is sponsoring this day long event at the Mebane Arts & Community Center, with many activities and displays. Plus two large bouncy houses for the kids! We just finished setting up some laptops for the organizers to use and it looks like it will be a great event! Plus early voting is going on down the hall - so you can come vote and support a great cause!
This St. Baldrick's Foundation event is raising money for childhood cancer research by shaving heads! Whether you decide to shave your head, volunteer, or donate, we hope you'll be a part of the excitement.
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Microsoft has been extremely aggressive in trying to get people to switch to Windows 10. One reason is they have also been aggressive in setting the 'default' programs people use every day (browser, email, photos, etc) to Microsoft programs (allowing them to collect more data, earn more money, etc). Even when people have set their own defaults, Microsoft has repeatedly 'reset' the defaults back to Microsoft programs 'by mistake'. This is another instance of this. So if suddenly your default browser, email, photo, maps, and/or music application switched - this is why. Switching back can be done in Settings.
The cumulative update not only knocks out PCs' default settings, it prevents users from resetting them
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USB-C is the new 'ultra port' that can do everything. Charing, flash drives, printers, monitors, and more. The problem is a number of cheap cables are causing serious damage to equipment. So be careful when buying USB-C cables - reviews matter. No, you don't need to spend $1000 on Monster Cable's ridiculous cables, but a few extra dollars could be worth it.
Benson Leung, an engineer on Google’s Pixel team, was doing God’s work by risking his Chromebook Pixel, which charges via USB-C, to test every single USB-C to USB-A cord available to general consumers. One crappy cord, and his $1500 computer would be fried.
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Using an ad blocker can help you stay safer online because they can block malicious ads that are becoming more and more popular. The concept that you only risk infection on 'bad' websites doesn't hold true anymore because hackers can inject malware on popular everyday websites via advertising networks. Most advertising network try to prevent malvertising, but it's a game of cat and mouse.
Even if you love online ads, you may very well run an adblocker for security...
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IT Xpress

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Microsoft will no longer support older versions of Internet Explorer next week. This includes, IE9, the latest version available on Vista. So if you still have a computer with Vista (or XP!), you should NOT use IE. Instead, use a browser like Chrome or Firefox, which are still supported and updated.
It’s been a long time coming but, as of January 12th, Microsoft will no longer support Internet Explorer 8, 9 or 10. Rest in peace, IE.
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IT Xpress

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The difference in memory (RAM) and storage (Hard Drive) is commonly misunderstood. Having more of one can help performance while more of the other lets you store more stuff, but doesn't affect performance. Because they use the same unit of measurement (Gigabytes), they're often confused or conflated.
People often mistakenly interchange “memory” with “storage.” We examine how they work together and how they affect your computer’s performance.
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Microsoft Office Macro attacks have made a big comeback in recent months, including a particularly damaging encryption virus called Locky. Office document macros are a rarely used feature that you should NEVER enable unless you are 100% positive the sender a) sent you the file in question and b) purposefully included a macro for usability. All it takes is one employee opening one office document and clicking 'Enable' and your entire business could be encrypted and held for ransom. Are you backed up? Are you using any type of network security system that might block the infection? IT Xpress can help! Call 336-525-5005 or email help@itxpress.biz
As hackers have long known, there's no patch for human gullibility.
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Due to the dangerous road conditions and deteriorating weather, IT Xpress will be closed Monday Feb 15th. However, our technicians will be available via phone/txt at 336-525-5005 and email at help@itxpress.biz

Stay warm and safe!
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The IT Xpress Shop is closed today due to the winter weather. However, we're available via phone/text (336-525-5005) and email (help@itxpress.biz) all day for remote support needs, questions, etc.
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Microsoft is no longer providing security patches for Internet Explorer 8, 9, and 10. If you use MS Vista, you should switch to Firefox or Chrome. If you are still running Windows 8.0 (Not Windows 8.1), you should upgrade to Windows 8.1 ASAP (start the Store app and click on the purple free upgrade icon). Not sure what versions you are running? In IE, click the gear icon then About. To find what version of Windows you are running, hold the 'Windows' key and press 'R'. Type in 'control system' and click OK. You'll be presented with the current version of Windows that is running. Need help making sure you're secure online? IT Xpress can help!
It’s the end of the line for Windows 8.0 and Internet Explorer 8, 9, and 10. With Microsoft pulling support on them today, it’s upgrade-or-get-hacked time.
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Contact Information
Map of the business location
1061 S 3rd St Ext Mebane, NC 27302
1061 South 3rd Street ExtensionUSNorth CarolinaMebane27302
(336) 525-5005itxpress.biz
Computer Repair Service, Computer Consultant
Computer Repair Service
Computer Consultant
Computer Store
Today Closed
Saturday ClosedSunday ClosedMonday 9AM–5PMTuesday 9AM–5PMWednesday 9AM–5PMThursday 9AM–5PMFriday 9AM–5PM
IT Xpress provides In Store and On Site Information Technology services to small business and residential customers in Orange and Alamance counties. Unlike some big name IT companies, we provide tailored solutions to your specific technology problems.
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In their circles
16 people
Have them in circles
8 people
Brandy Lee Goode's profile photo
albert azegha's profile photo
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Review Summary
4.6
12 reviews
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1 star
1 review
"He still believes in good, ol' fashion customer service and has decent prices."
"Mike has always provided me with the best service I could ever expect."
"...Implemented a workflow and help manage switching from PC's to MAC's."
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Joshua Alleman's profile photo
Joshua Alleman
a month ago
I've been going to IT Xpress for a few years now, and have always been very happy with the service received! Prices are reasonable, and I find that Mike has what I need in stock to keep my business computers running smoothly! Thanks for all the help sir!
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Martina H
a month ago
Mike is the best!! He still believes in good, ol' fashion customer service and has decent prices.
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Sandra Lunsford
3 months ago
Mike Baptiste has been taking care of my computer ever since he opened IT Xpress in Mebane. You will always receive quality service at affordable prices when working with Mike. Highly recommend!
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sherry davis
9 months ago
I have an antique laptop and it did not connect to the Internet at all.It was repaired in a reasonable amount of time, price was certainly fair, advice was great and I believe honest, and it seems to operate much faster.Yes, I would recommend to anyone, and will certainly use for all my computer issues.
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Mark Rodrigues
5 months ago
Thought that my hard drive was broken and that I needed to recover and replace the device. I did a search to find out what I should expect to pay and who might provide the service. The bid from IT Xpress came back as the lowest cost by far, so I brought my computer to them. IT Xpress ran a diagnosis, found the issue to be something else entirely. They fixed the problem at a cost far less than what I expected to pay for a recovery service, let alone a new hard drive. Lesson learned, don't assume. Take the computer to an expert. And I can think of no better an expert than Mike Baptiste the owner of IT Xpress. What I particularly appreciated about the service was after the repair was completed Mike did some clean up and corrected some setting to make certain that my computer ran better than before and would continue to run efficiently.
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Stacey Poythress Rainey
5 months ago
Mike Baptiste is knowledgeable, fair and honest both in pricing and problem solving for a "not so tech savvy," highly budget conscious business owner. Being a photographer and MAC user, Mike took on the daunting task of setting up a secure onsite as well as off-site back-up for thousands of files, huge in size. He re-networked my entire studio .Implemented a workflow and help manage switching from PC's to MAC's. Most recently Mike came to my rescue when I had what could have been a financially devastating hard-drive failure. He spent time researching and applying that knowledge to get me back up and running with little to no downtime. Highly recommend using IT Xpress, for all your business networking and computer needs.
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Stephen Joyce
9 months ago
Mike has always provided me with the best service I could ever expect. His knowledge of his craft is remarkable and he has always been able to "fix" any issue we had with promptness and efficiency. Even with some of the most challenging issues we have had regarding networking computers, printers, and cameras, Mike can and WILL take care of it. I highly recommend you call IT Xpress if you have any computer needs, big or small.
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Brandy Goode
a year ago
They did a thorough job at finding all of the kinks in my computer and made sure I understood the problems. Price was great too and their recommendations actually saved me money. Definitely will trust this shop with future needs and will refer to friends/family.