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IT Xpress
Computer Repair Service
Today 9AM–5PM
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IT Xpress

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If you run Norton anti virus, you need to update ASAP. While they usually update their signatures automatically, the actual software does not. Right click on the Norton icon in your system tray and 'check for new version' or go to Norton's website and use the product update tool.
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Ransomware (an infection that encrypts some or all of your files and holds them ransom) is becoming much more common. What would happen if the bulk of your personal or business files were encrypted? Do you have backups? Would you pay the ransom? IT Xpress can help! We offer a variety of services to help secure your network and computers. See http://myitxpert.biz/ and myitxpert.biz/netsec/ for more details!
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The difference in memory (RAM) and storage (Hard Drive) is commonly misunderstood. Having more of one can help performance while more of the other lets you store more stuff, but doesn't affect performance. Because they use the same unit of measurement (Gigabytes), they're often confused or conflated.
People often mistakenly interchange “memory” with “storage.” We examine how they work together and how they affect your computer’s performance.
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Don't miss this great event in Mebane today! The Mebane Police Department is sponsoring this day long event at the Mebane Arts & Community Center, with many activities and displays. Plus two large bouncy houses for the kids! We just finished setting up some laptops for the organizers to use and it looks like it will be a great event! Plus early voting is going on down the hall - so you can come vote and support a great cause!
This St. Baldrick's Foundation event is raising money for childhood cancer research by shaving heads! Whether you decide to shave your head, volunteer, or donate, we hope you'll be a part of the excitement.
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Microsoft has been extremely aggressive in trying to get people to switch to Windows 10. One reason is they have also been aggressive in setting the 'default' programs people use every day (browser, email, photos, etc) to Microsoft programs (allowing them to collect more data, earn more money, etc). Even when people have set their own defaults, Microsoft has repeatedly 'reset' the defaults back to Microsoft programs 'by mistake'. This is another instance of this. So if suddenly your default browser, email, photo, maps, and/or music application switched - this is why. Switching back can be done in Settings.
The cumulative update not only knocks out PCs' default settings, it prevents users from resetting them
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USB-C is the new 'ultra port' that can do everything. Charing, flash drives, printers, monitors, and more. The problem is a number of cheap cables are causing serious damage to equipment. So be careful when buying USB-C cables - reviews matter. No, you don't need to spend $1000 on Monster Cable's ridiculous cables, but a few extra dollars could be worth it.
Benson Leung, an engineer on Google’s Pixel team, was doing God’s work by risking his Chromebook Pixel, which charges via USB-C, to test every single USB-C to USB-A cord available to general consumers. One crappy cord, and his $1500 computer would be fried.
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In their circles
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IT Xpress

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Wondering why your computer seemed to update to Windows 10 on it's own? Microsoft has used a progression of shady upgrade window designs that make it hard to say no. The latest is the worst. If you click the 'Red X', which universally means 'Close/End/No', you get Windows 10. Having trouble with a computer after a Windows 10 upgrade? We can help! Call 336-525-5005 or email help@itxpress.biz
In the next few years, Microsoft wants Windows 10 running on a billion devices. One way it’s making sure that happens is by tricking users into upgrading in shady ways. But here’s the real problem: Windows 10 is a good operating system, and Microsoft’s tactics are giving it a bad rap.
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More great work from Clay Street Printing & Signs!
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Beware of callers claiming they are from big technology companies asking for remote access to your computer! Microsoft, Google, Yahoo, Dell, HP, etc. will not call you. These are scams trying to get you to pay hundreds of dollars for scam support services. Never let anyone access your computer unless you have an existing relationship with the company (like our My ITXpert services)
Computer maker Dell is asking for help in an ongoing probe into the source of customer information that appears to have somehow landed in the laps of fraudsters posing as Dell computer support technicians. KrebsOnSecurity readers continue to report being called by scammers posing as Dell support ...
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Microsoft Office Macro attacks have made a big comeback in recent months, including a particularly damaging encryption virus called Locky. Office document macros are a rarely used feature that you should NEVER enable unless you are 100% positive the sender a) sent you the file in question and b) purposefully included a macro for usability. All it takes is one employee opening one office document and clicking 'Enable' and your entire business could be encrypted and held for ransom. Are you backed up? Are you using any type of network security system that might block the infection? IT Xpress can help! Call 336-525-5005 or email help@itxpress.biz
As hackers have long known, there's no patch for human gullibility.
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Due to the dangerous road conditions and deteriorating weather, IT Xpress will be closed Monday Feb 15th. However, our technicians will be available via phone/txt at 336-525-5005 and email at help@itxpress.biz

Stay warm and safe!
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The IT Xpress Shop is closed today due to the winter weather. However, we're available via phone/text (336-525-5005) and email (help@itxpress.biz) all day for remote support needs, questions, etc.
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IT Xpress's Collections
Contact Information
Map of the business location
1061 S 3rd St Ext Mebane, NC 27302
1061 South 3rd Street ExtensionUSNorth CarolinaMebane27302
(336) 525-5005itxpress.biz
Computer Repair Service, Computer Consultant
Computer Repair Service
Computer Consultant
Computer Store
Today 9AM–5PM
Tuesday 9AM–5PMWednesday 9AM–5PMThursday 9AM–5PMFriday 9AM–5PMSaturday ClosedSunday ClosedMonday 9AM–5PM
IT Xpress provides In Store and On Site Information Technology services to small business and residential customers in Orange and Alamance counties. Unlike some big name IT companies, we provide tailored solutions to your specific technology problems.
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In their circles
16 people
Have them in circles
7 people
albert azegha's profile photo
Brandy Lee Goode's profile photo
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Review Summary
4.5
16 reviews
5 star
14 reviews
4 star
No reviews
3 star
No reviews
2 star
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1 star
2 reviews
"He still believes in good, ol' fashion customer service and has decent prices."
"Most unpleasant experience I've had."
"Mike has always provided me with the best service I could ever expect."
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John Braddy's profile photo
John Braddy
2 weeks ago
Mike did a great job fixing an old problem that others were not able to..... for a very fair price.. Mike also set up a new PC with features that make it even a better buy than it was ... thanks for the friendly ...great service .
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Joshua Alleman
4 months ago
I've been going to IT Xpress for a few years now, and have always been very happy with the service received! Prices are reasonable, and I find that Mike has what I need in stock to keep my business computers running smoothly! Thanks for all the help sir!
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Martina H
4 months ago
Mike is the best!! He still believes in good, ol' fashion customer service and has decent prices.
Teddy O'Connell's profile photo
Teddy O'Connell
a week ago
Most unpleasant experience I've had. I would rather have a broken computer than have him fix it.
Response from the owner - a week ago
Sir, we believe you have reviewed the wrong business. We have no record of you ever being a customer of ours. If the repair was done under a different name, please let us know and we'll do whatever we can to address your concerns. Thank you!
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Kelli Potter
a month ago
IT Express has helped me so much with my business, Solgarden. They have helped get me set up with payments and have always been very willing and helpful with my social media accounts. I know I am getting great information and assistance concerning these issues. I will continue to use them in the future.
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Mark Rodrigues
8 months ago
Thought that my hard drive was broken and that I needed to recover and replace the device. I did a search to find out what I should expect to pay and who might provide the service. The bid from IT Xpress came back as the lowest cost by far, so I brought my computer to them. IT Xpress ran a diagnosis, found the issue to be something else entirely. They fixed the problem at a cost far less than what I expected to pay for a recovery service, let alone a new hard drive. Lesson learned, don't assume. Take the computer to an expert. And I can think of no better an expert than Mike Baptiste the owner of IT Xpress. What I particularly appreciated about the service was after the repair was completed Mike did some clean up and corrected some setting to make certain that my computer ran better than before and would continue to run efficiently.
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Stacey Poythress Rainey
8 months ago
Mike Baptiste is knowledgeable, fair and honest both in pricing and problem solving for a "not so tech savvy," highly budget conscious business owner. Being a photographer and MAC user, Mike took on the daunting task of setting up a secure onsite as well as off-site back-up for thousands of files, huge in size. He re-networked my entire studio .Implemented a workflow and help manage switching from PC's to MAC's. Most recently Mike came to my rescue when I had what could have been a financially devastating hard-drive failure. He spent time researching and applying that knowledge to get me back up and running with little to no downtime. Highly recommend using IT Xpress, for all your business networking and computer needs.
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Stephen Joyce
a year ago
Mike has always provided me with the best service I could ever expect. His knowledge of his craft is remarkable and he has always been able to "fix" any issue we had with promptness and efficiency. Even with some of the most challenging issues we have had regarding networking computers, printers, and cameras, Mike can and WILL take care of it. I highly recommend you call IT Xpress if you have any computer needs, big or small.